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Customer reviews for LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense for
LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense
4.4 out of 5 stars
stars107 ratings107 reviews
  1. 5 stars73% (78)
  2. 4 stars14% (15)
  3. 3 stars4% (4)
  4. 2 stars2% (2)
  5. 1 star7% (8)

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Showing 61-70 of 107 reviews
Jul 12, 2023
Reina S
5 out of 5 stars review

Verified Purchase

Looks great

Looks great and has great functions. I'm very happy with my choice for this machine

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Mar 12, 2024
SpAngel53
5 out of 5 stars review

Verified Purchase

Best of Both!

BEST thing I ever did for Myself! Works Wonderfully!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Apr 23, 2024
BillKr
4 out of 5 stars review

Verified Purchase

Nice but....

Excellent product. However, it would be nice to be able to program our own presets.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Feb 10, 2024
Bestdryer
5 out of 5 stars review

Verified Purchase

Dries perfectly!

Absolutely Love this machine! Makes my life so much easier!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Jul 3, 2025
Corey
5 out of 5 stars review

Great washer!

Bought this washer the other day and it does not disappoint. The large capacity is great for quilts and blankets. The weight detection makes for shorter wash times. Itbis very easy to use.

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Thank you for sharing your positive experience! We’re thrilled to hear the large capacity and weight detection features are making your laundry easier. If you ever need assistance, we’re here to help. Enjoy your new washer!

Feb 28, 2026
NVC1
5 out of 5 stars review

Easy to use plus great app feature

Easy to use. App is the best and super helpful. So far been happy with this

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG

Hi! We appreciate you sharing your experience with your LG Washer, and it’s great to hear how easy the setup has been and how much you’re enjoying the helpful features in the ThinQ app. When an appliance feels simple, intuitive, and reliable right from the start, that’s exactly the kind of experience we aim for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 26, 2023
Maryjr
5 out of 5 stars review

Great features and quality

[This review was collected as part of a promotion.] Online purchasing was very convenient. Would shop LG products again. Im very pleased. Would recommend to others looking for a quality regardless of price range . Clothes smell clean and fresh. Useful technology features for customizing washes! I highly recommend. Would recommend double checking with a plumbing professional to ensure all necessary parts were orders sometimes Best but cart doesn’t drop in all of necessary plumbing parts needed to install.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Oct 15, 2024
Cuhristean777
5 out of 5 stars review

Love it; ThinQ app is a must!

[This review was collected as part of a promotion.] This is my second LG washer and it works tremendously well! The one caveat is that you have to use the ThinQ app to get full functionaility. Honestly, the UI of the washer is much more complicated compared to the previous generation. I don't mind using the app, but I can see it being a dealbreaker for someone who isn't tech-savvy. I love the recent update that gives you an estimate for cycle duration based on the load. One difference compared to my last washer (4.5cu ft) is it doesn't seem stressed out during the spin cycle, even when full of towels.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG

Hello! We appreciate you sharing your experience with your LG Washer. It’s great to hear your second one is delivering such strong performance, especially with smoother spin cycles and that helpful cycle‑duration estimate update. The added functionality through the ThinQ app definitely brings extra capability, and we understand how the more advanced interface can feel like a shift from older models. It’s awesome that the tech-forward features work well for you and enhance your laundry routine! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 12, 2024
Ang489
3 out of 5 stars review

Regretful purchase

I bought this washer almost one year ago. I love the look and layout. Very easy to use and also have used the app with no issues. This washer was actually not what I was looking for, but got took in by my salesman. I was specifically looking for something that had a soak option, because I have a dog and like to use this to get the worst pet smells out. I have tried all settings to try and get these smells out, but the only way it works is if I do a pre soak in my tub and then put it through the wash. I should have returned but I thought maybe there was a way around this and also I live a hour away from the store. Also I am not happy about the water level. I don't like the weighing idea as I am positive some of my clothes don't even get wet in some spots. Like I can visually see dry spots on clothing. Would I purchase this again now, knowing how it performs or recommend to someone, the answer is no. absolutely not.

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Dear Customer, Hi there. Thank you for taking the time to share your experience with the LG Washer. We appreciate you bringing this to our attention. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.

May 27, 2023
HoyaTerp
5 out of 5 stars review

Great washer/dryer combo

My wife wanted a large capacity washer with hand wash/wool setting. This is pretty much the only one out there. Bosch makes a front load, but it’s a compact one. Speed Queen makes a top load but it is not suitable for wool because it has an agitator and does not have Wi-Fi compatibility. This LG has all the bells and whistles, including a wide selection of wash cycles, Wi-Fi/Alexa/smartphone compatibility, large capacity. I only wish the detergent/fabric softener drum would accommodate more loads. The warranty is a standard 1 year warranty, but the drum and motor have longer warranties. This is my first front load and LG product. So far, so good.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404