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Customer reviews for LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense for
LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense
4.3 out of 5 stars
stars
118 ratings118 reviews
  1. 5 stars71% (84)
  2. 4 stars13% (15)
  3. 3 stars4% (5)
  4. 2 stars2% (2)
  5. 1 star10% (12)
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Showing 51-60 of 118 reviews
Apr 11, 2023
Reviewer name: LuisL
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] Bought this a month ago and it works great. Very happy with it

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG Social Media

Hey there. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Sep 23, 2025
Reviewer name: Not sure what you want
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

?

Love the washer and the dryer although I did not get an email on it as well but I do have confirmation that I registered it as well

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Hi there! Thank you for sharing your feedback about your LG WM6700HBA washer and the dryer! We’re delighted to hear that you love your appliances. We apologize for the inconvenience regarding the missing confirmation email. Since you have confirmation that your products are registered, rest assured your warranty and support are fully in place. If you have any questions or need assistance, please don’t hesitate to contact us. Thank you for choosing LG—we appreciate your trust and look forward to continuing to support you.

May 1, 2023
Reviewer name: Eliz_Ann_NV
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love it

Love this washer and dryer. Easy to use, looks sleek and stylish. User friendly. Happy with purchase.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG Social Media

We are thrilled to learned that your LG washer is a perfect fit for your preference and needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with the rest of the team to let them know how we are doing. So thanks for your kind words, and we look forward to seeing you again. -Cazz

Aug 3, 2023
Reviewer name: Kehnie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and easy to use. Works well

[This review was collected as part of a promotion.] Very easy to operate and very sleek. It also comes with 2 years warranty.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Jul 4, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Don't not buy/ Horrible warranty

Don't buy! We had at least 6 repairs this year. Also had to use the Laudyromat several. Waterways from the seal, hose and damaged my beautiful floor! Us the warranty is also a nightmare!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG

Hello, Kenneth. We appreciate you sharing your experience and feedback regarding your LG WM6700HBA Front Load Washer. We hear your thoughts concerning the moisture management of the seal, the hose functionality, and the effect on your flooring. We always aim to provide highly dependable laundry appliances and a supportive warranty experience for our community. To ensure your unit operates safely, please verify that the hot and cold water inlet hoses are firmly tightened to the rear of the machine and check that the door gasket is completely clean and clear of debris. You can find comprehensive water management guidelines at https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448?srsltid=AfmBOopOCQysQKS02uU7gokELN0_xDyDwrMCcifTV3ZeJLyQSe1OkgnH. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Aug 5, 2026
Reviewer name: rosior74
5 out of 5 stars
5 out of 5 stars review

Great features and size!

The washing machine is excellent!! The capacity is what I need for my King bed covers. It’s fantastic!!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG

Awesome feedback! That massive capacity is a complete game-changer when it comes to tackling heavy laundry days without breaking a sweat. We are absolutely thrilled to know your LG WM6700HBA washing machine is bringing that top-tier level of performance to your laundry room. Should you ever need assistance down the line, feel free to connect with us at @LGUSSupport. ^James

Nov 6, 2025
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

EZ Dispense is hassle when using second detergent

I love this washer except for a single gripe regarding the EZ Dispenser. When using a different detergent from daily workhorse (i.e. delicate detergent for delicates or hand wash), EZ Dispenser must be manually set to "Detergent: Off", which is a series of "clicks" and turns of the dial. Then it has to be turned back on for the next wash or it stays in manual mode. I had read on other models that the Delicate cycle and/or Hand Wash were automatically set to Manual but this is not the case (just did a Hand Wash with both regular detergent coming out of EZ Dispense AND delicate detergent in the manual dispenser...). We have also done a few washes with NO detergent as we had forgotten do do the multiple clicks/knob turns to turn the EZ Dispense back on. There must be a simpler way for such a smart machine? Please make it so the EZ Dispense can be automatically "off" for Delicate and Hand Wash cycles!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG Digital Care Team

Hi Eduardo! Thank you for sharing your feedback on the LG WM6700HBA washer. We’re glad to hear you love the machine overall, and we truly appreciate your detailed input regarding the EZ Dispense feature. Your experience highlights an important usability point—having to manually toggle the dispenser when switching detergents can be inconvenient, especially for cycles like Delicate or Hand Wash. Feedback like yours helps us understand how we can make smart features even more intuitive in future designs. #LifesGood If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich

Jan 20, 2026
Reviewer name: WaitingForResponse
1 out of 5 stars
1 out of 5 stars review

HORRIBLE PRODUCT JUST LIKE THEIR SERVICE

Nothing works. Oh wait, maybe because I don't have the machine? It'd be nice if it was delivered but until then I'd consider this a pile of nothing because it's quite literally an empty space. Support on this has been complete crap, it's probably a good reflection on the product itself. I'd avoid this whole brand as it seems they don't care about their customers.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG

Hello, Tammy. Thank you for sharing your experience with your LG Washer. The way you described waiting for a delivery that still hasn’t arrived and being left with an empty space instead of the machine you purchased gives a very clear picture of what you’ve been dealing with. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this delivery fulfillment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

May 1, 2023
Reviewer name: Shrek swamp
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer

Does everything wonderfully. Automatically adds detergent and I recommend it to everyone

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Feb 16, 2024
Reviewer name: Spiritangel53
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

PERFECT product makes Life Easier!

Absolutely Love this machine! I Only Wish I had bought it Sooner!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404