Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense for
LG 5.0 cu. ft. Front Load Washer with TurboWash360 and ezDispense
4.3 out of 5 stars
stars
112 ratings112 reviews
  1. 5 stars71% (80)
  2. 4 stars13% (15)
  3. 3 stars4% (4)
  4. 2 stars2% (2)
  5. 1 star10% (11)

Member photos

Sort by |
Showing 41-50 of 112 reviews
Apr 17, 2023
Mac1953
5 out of 5 stars review

Verified Purchase

LG does the job

[This review was collected as part of a promotion.] I was looking for something that'll do the job, runs quietly, and has a stylish appearance. LG came through.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG Social Media

Thank you so much for taking the time to leave us a 5-star review. It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected in your experience using your new LG washer. We hope to serve you again soon. Have a wonderful day! -Cazz

Mar 17, 2024
Lopezmap
5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] Amazing. I love it. I bought last month and it is just what we want. Great quality and easy to use!

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Apr 1, 2023
Albh12
5 out of 5 stars review

Verified Purchase

LG washer and dryer

[This review was collected as part of a promotion.] I bought this product about 20 days ago, everything is working great. Low level noise, automated detergent managed. Happy with the product so far.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG Social Media

Hi there. Thanks for reaching out. We are happy to hear that you are enjoying your LG Washer & Dryer. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.

Feb 9, 2024
Patto
5 out of 5 stars review

Verified Purchase

Great performance.

[This review was collected as part of a promotion.] I love the LG front load stainless steel Washer that I purchased last month. I love all the features that come with it. It's awesome.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
Apr 17, 2026
Brady M
1 out of 5 stars review

Bad bad bad DONT BUY

DO NOT BUY. I got mine when these first came out. Was great for the first month or so then it started taking longer and longer to dry. Even with small loads this thing has started taking almost all day by year one. This thing is more of a hassle than using a regular waher dryer setup due to the fact it leave a mess of lint all over the seal and then no matter how much you clean it every 5 or so loads it clogs the water drainage filter. Wich stinks to do literally if i could leave a no star or negitive star i would considering the price i paid was nuch higher ehen i bought mine. I aknowledge this is all new technology but still its way eaiser to just move the laundry twice and be done with it. Or maybe i just am the only one that has no luck with LG products. Only thing i like is that its fairly quiet but so are other new washers. If i could justify buying a new setup i would and chuck this thing in the lake! Very dissapointed

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG

Hello, Brady. Thank you for sharing your experience with your LG washer‑dryer combo. We appreciate the detailed breakdown of how the drying performance, lint buildup, and drainage filter maintenance have affected your day‑to‑day use, especially after the first few months. We understand how important it is for an LG unit with new technology to deliver consistent results without creating extra work for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑ and maintenance‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific issues you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571, https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 & https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456 ^James

May 8, 2026
Tenor1
5 out of 5 stars review

Excellent Machines

We've had this now for two years and can say it is the best washer we've ever had. It does an exceptional job with whites. We put detergent in both the regular dispenser as well as the fabric softener side so we can go a long time between refilling it.

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Reading feedback like this truly makes our day. We’re absolutely delighted to hear that after two years, your WM6700HBA continues to be the best washer you’ve ever owned! There’s nothing better than knowing it’s delivering the kind of deep-clean performance that keeps your whites looking fresh, bright, and beautifully cared for. We also love hearing how you’ve customized the detergent setup to perfectly match your routine — smart, convenient, and one less thing to think about during busy days! Thank you so much for sharing your experience and for welcoming LG into your home for the past two years. We truly appreciate your support and are so happy your washer continues to impress!If you ever need assistance or support, our team is always happy to help via chat or email at https://www.lg.com/ca_en/support/contact-us/ or by phone at 1-888-542-2623.

Feb 16, 2026
Hottawajamie
5 out of 5 stars review

No more soap opera

3 months in and still loving this washer. The biggest thumbs up for AI wash and the no measure auto soap dispenser. Everyone can get it right so the whole family can just do their own laundry. It makes a hum when it turns but you quickly get used to it and don’t notice it anymore. Great high speed spin and auto balance.

Review from lg.com/ca
Helpful?3N5S00MIDF3L16401058404
reply from LG CareQ

Thank you for sharing your feedback on the WM6700HBA! We’re thrilled to hear that you and your family are enjoying the AI wash feature and the convenient no-measure auto soap dispenser — it’s great that everyone can easily do their own laundry. We’re also glad the high-speed spin and auto balance are meeting your expectations, and that the hum of the washer hasn’t been an issue. Thank you for choosing LG, and we hope your washer continues to make laundry easier for your household! If you ever need assistance, you can reach our LG CareQ Team at 1-888-542-2623, or connect via: WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA Email: https://www.lg.com/ca_en/support/email

Mar 24, 2026
Mommyof6
5 out of 5 stars review

AghhhMAZING washer

I absolutely love this washer. It's really easy to use and the automatic soap dispenser allows for my kids to wash clothes with over using laundry soap. It is super quiet. I also love that you can change the music when the cycle is done. I can wash during nap time and my toddler hears nothing . I am also able to wash my king size comforter and it cleans it thoroughly. The cycles are fast and quiet. The AI is great when you are in a rush

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG Digital Care Team

Hi Mommy, thanks for sharing such an enthusiastic review of your LG Front Load Washer WM6700HBA. Love hearing how easy it is for the whole family to use — that automatic detergent dispenser is a game‑changer. The quiet cycles, customizable chime, and ability to wash a king‑size comforter definitely make laundry day smoother. And the AI features stepping in when you’re in a rush is exactly what they’re designed for. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Jan 20, 2026
WaitingForResponse
1 out of 5 stars review

HORRIBLE PRODUCT JUST LIKE THEIR SERVICE

Nothing works. Oh wait, maybe because I don't have the machine? It'd be nice if it was delivered but until then I'd consider this a pile of nothing because it's quite literally an empty space. Support on this has been complete crap, it's probably a good reflection on the product itself. I'd avoid this whole brand as it seems they don't care about their customers.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404
reply from LG

Hello, Tammy. Thank you for sharing your experience with your LG Washer. The way you described waiting for a delivery that still hasn’t arrived and being left with an empty space instead of the machine you purchased gives a very clear picture of what you’ve been dealing with. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this delivery fulfillment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Jan 9, 2024
Cory84
4 out of 5 stars review

Verified Purchase

Looks very nice

[This review was collected as part of a promotion.] Bought this last month works so awesome with the options it has.

Review from lg.com
Helpful?3N5S00MIDF3L16401058404