Hey Kenneth, thanks for pointing out the easy to use functionality of the 5.0 cu. ft. Mega Capacity Smart Front Load Washer! #LifesGood when you're extremely satisfied with all of the features your washer has to offer- so much so that you look forward to using it! Should you need support, contact us at (800) 243 -0000 from Mon. to Sun. 8AM – 9PM EST. Please don't forget to perform the tub clean cycle as often as recommended by the owner's manual. ^Chris

Thank you for sharing your feedback on the WM6700HBA! We’re thrilled to hear that you and your family are enjoying the AI wash feature and the convenient no-measure auto soap dispenser — it’s great that everyone can easily do their own laundry. We’re also glad the high-speed spin and auto balance are meeting your expectations, and that the hum of the washer hasn’t been an issue. Thank you for choosing LG, and we hope your washer continues to make laundry easier for your household! If you ever need assistance, you can reach our LG CareQ Team at 1-888-542-2623, or connect via: WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA Email: https://www.lg.com/ca_en/support/email

Hello, Tammy. Thank you for sharing your experience with your LG Washer. The way you described waiting for a delivery that still hasn’t arrived and being left with an empty space instead of the machine you purchased gives a very clear picture of what you’ve been dealing with. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this delivery fulfillment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi Eduardo! Thank you for sharing your feedback on the LG WM6700HBA washer. We’re glad to hear you love the machine overall, and we truly appreciate your detailed input regarding the EZ Dispense feature. Your experience highlights an important usability point—having to manually toggle the dispenser when switching detergents can be inconvenient, especially for cycles like Delicate or Hand Wash. Feedback like yours helps us understand how we can make smart features even more intuitive in future designs. #LifesGood If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich

Hey there! We appreciate your feedback on this washer and the specific features you mentioned. We have some quick steps to help you cancel a washer cycle on the LG WM6700HBA. To cancel a wash cycle and drain the LG WM6700HBA washer, follow these steps: 1. Power off the machine by pressing the power button. This will cancel the current cycle. 2. Turn the washer back on. 3. Rotate the cycle selector knob to the "Spin Only" setting. This process will initiate a drain and spin cycle, effectively canceling your current wash cycle. We would love to help out further if you're still experiencing filling/flooding with your LG washer. Let us know via social media @LGUSSupport. We're here to help! ~ Ryan

We are thrilled to learned that your LG washer is a perfect fit for your preference and needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with the rest of the team to let them know how we are doing. So thanks for your kind words, and we look forward to seeing you again. -Cazz