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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars126 ratings126 reviews
  1. 5 stars73% (92)
  2. 4 stars9% (11)
  3. 3 stars5% (6)
  4. 2 stars6% (8)
  5. 1 star7% (9)
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Showing 71-80 of 126 reviews
Feb 28, 2024
RH 2024
5 out of 5 stars review

Verified Purchase

Nice complement to the laundry room

Love my new front loader set, all the options, the ease of use--they look amazing in my laundry room.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG Digital Care Team

Hello there, thank you for sharing your experience — we understand how much joy it brings when a new laundry set looks great and works beautifully. It’s wonderful to hear your LG 5.0 cu. ft. Mega Capacity Smart Front Load Washer WM6500HBA has been a stylish and functional addition to your laundry room. The combination of large capacity, intuitive options, and smart features is designed to make everyday laundry easier while elevating the space it’s in. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Dec 1, 2023
WM6500
5 out of 5 stars review

Verified Purchase

Sleek, modern, updated tech!

[This review was collected as part of a promotion.] Bought this a few weeks ago and love it! So sleek and easy-to-use!

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Apr 6, 2024
Nancy JB W
5 out of 5 stars review

Verified Purchase

Great Features!

[This review was collected as part of a promotion.] I love my LG front loader and matching dryer. They are so quiet and efficient!

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Feb 28, 2024
Mel0906
5 out of 5 stars review

Verified Purchase

Very Nice Washer

[This review was collected as part of a promotion.] Bought this LG washer in November. It does a great job and has many cycles to choose from.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Aug 3, 2023
Dduve
5 out of 5 stars review

Verified Purchase

Streamlined look and use

[This review was collected as part of a promotion.] Love my new washer and dryer-efficient with great options.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Jul 11, 2025
Emily
1 out of 5 stars review

Black Mould!

I bought this washer 15 months ago. I am so disappointed. We spent a lot of money on it and at the time it was one of the newest machines. Our washer is FULL of black mould, despite leaving the door open after every cycle, cleaning the filters, and the seal. It is so disgusting even after thoroughly cleaning it. It’s even in behind the seal where the metal drum is. I don’t even want to use it to wash my young children’s clothes. The seal needs to be fully replaced and cleaning behind properly. Of course, they make that difficult to do on my own and would have no other choice but to call a service tech.

Review from lg.com/ca
Helpful?59NGNZ513YRC16376959934
reply from LG CareQ

Hi there! We're really sorry to hear about the mold issues with your washer—that sounds very frustrating, especially when you’ve taken good care of it. We understand how important it is to have a clean and safe appliance for your family. Please send us your case number in a direct message or contact our LG CareQ Team at 1-888-542-2623 so we can arrange for a technician to assist with the seal replacement and proper cleaning. We’re here to help get this resolved for you.

Aug 9, 2023
Suhas
4 out of 5 stars review

Verified Purchase

Review for WM6500HBA

Works as expected. Looking forward to a long and useful life for the product

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Jan 15, 2024
washer69165
5 out of 5 stars review

Verified Purchase

Fast and quiet

I am beyond happy with this Washer. It is the best

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Oct 8, 2023
Rw66
5 out of 5 stars review

Verified Purchase

Love the AI cycle

I bought this 3 weeks ago so glad I did. Excellent product

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Nov 3, 2023
mlpetrozelli
5 out of 5 stars review

Verified Purchase

Don't think twice, buy it!!

Fantastic washer, very quiet and efficient, plus so much tech esp. the app with updates!

Review from lg.com
Helpful?59NGNZ513YRC16376959934