Hi there! We are absolutely thrilled to hear that you are enjoying your LG products, and thank you for being such a loyal and enthusiastic customer. We appreciate you taking the time to share your feedback and hope you enjoy your new washer for years to come! Creating high-quality home appliances that bring happiness to your home is always our ultimate goal. If you ever need help with your appliances, our support team is always happy to help. Thank you again for choosing LG. Life's Good! https://www.lg.com/ca_en/support/contact-us/

Hello! We appreciate your fantastic review! It’s wonderful to hear how much you’re enjoying your LG Washer — great capacity and strong performance make for an easy win, and your enthusiasm truly shines through! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi Jim, thanks for sharing your experience with your 5.0 cu. ft. Mega Capacity Smart Front Load Washer WM6500HBA. It’s great to hear how much you’re enjoying it after the first month. The AI Wash cycle really does take the guesswork out of laundry—automatically adjusting water levels and temperature makes the whole process smoother and more efficient. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Dear Valued Customer, Thank you for your wonderful feedback! We’re delighted to hear that your LG washer is performing quietly and efficiently while using minimal water—plus, it’s fantastic that the variety of wash options, including the cold-water setting, fits perfectly with your needs. Choosing the black model for both its features and sleek design sounds like a win! We’re also glad the ThinQ app is helping you stay connected and in control of your laundry. Your satisfaction is our top priority, and we’re honored to be part of your home’s daily life. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9p.m. Eastern Time. Thank you for choosing LG Electronics!

Thank you for sharing your feedback on the WM6500HBA—we’re so glad to hear you’re loving your new LG machines! We appreciate your suggestion about saving custom settings and making them the default. Feedback like this is valuable and helps us improve future features and user experience. Enjoy your new washer, and thank you for choosing LG! If you ever need assistance, our LG CareQ Team is here to help: 📞 1-888-542-2623 🌐 https://www.lg.com/ca_en/support/contact-us/

Hello there! Thanks for the review. Always great hearing your dishwasher is delivering the strong performance and shelving space you were hoping for. We’ll share your note about the earlier compressor experience with our product team. If you ever need anything down the road, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Hi Dann. We appreciate you sharing your experience with the WM6500HBA washing machine. We regret to hear about the issues you've faced with greasy spots and the AI feature not meeting your expectations. Your feedback is extremely valuable to us, and we recognize the importance of meeting your expectations. Your feedback on the AI feature will be carefully considered as we strive to enhance our products and services. If you require additional assistance or have any further concerns, please feel free to reach out to us via direct message on social media using @LGUSSupport. Our team is here to help address any issues you may be experiencing. ^Win

Thank you for sharing your feedback on the WM6500HBA. We’re sorry to hear that the washer has not met your expectations and understand your disappointment, especially when comparing it to a previous appliance that performed well for you. Your comments regarding performance are important and will be shared with our product team for review. Feedback like yours helps us better understand customer expectations and identify areas for improvement. We truly appreciate your honest input. Should you require further assistance, please use reference number CNN260422149806 when contacting LG Support at 1-888-542-2623, or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/