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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars126 ratings126 reviews
  1. 5 stars73% (92)
  2. 4 stars9% (11)
  3. 3 stars5% (6)
  4. 2 stars6% (8)
  5. 1 star7% (9)
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Showing 31-40 of 126 reviews
Jan 4, 2024
RCMC1105
5 out of 5 stars review

Verified Purchase

Exceeds Expectations

[This review was collected as part of a promotion.] Have had washer for a few weeks now and couldn't be more pleased. Researched and found positive reviews including consumer reports which I have now confirmed to not only meet but exceed expectations. Washer is well made quite solid and a breeze to operate. My spouse and I are very happy with our purchase of this washer.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Sep 3, 2023
Adal 385
5 out of 5 stars review

Verified Purchase

Very nice machines and very quiet

I bought these machines in May 2023 and so far I am very happy with my purchase, the machines are very beautiful, they are very modern, and they work very well, I have little time with them, I hope they last me a long time without having to have any repairs, we'll see how well LG does their product

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Mar 28, 2024
Jim 1970
5 out of 5 stars review

Verified Purchase

Easy to to laundry!

[This review was collected as part of a promotion.] We have had the washer for a month now and we are very pleased with the quality and especially the AI wash cycle. This all the guess work out. The washer determines the amount of water and the temps for the clothes.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG Digital Care Team

Hi Jim, thanks for sharing your experience with your 5.0 cu. ft. Mega Capacity Smart Front Load Washer WM6500HBA. It’s great to hear how much you’re enjoying it after the first month. The AI Wash cycle really does take the guesswork out of laundry—automatically adjusting water levels and temperature makes the whole process smoother and more efficient. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Dec 13, 2023
Bob 1951
5 out of 5 stars review

Verified Purchase

Great purchase

[This review was collected as part of a promotion.] Having the use for three weeks now, I am impressed with the dryer and the settings that control heat. It will with AI not over or under dry fabrics, but come out great. The size of both washer and dryer or the ultimate solution to our needs. The washer has performed well, I am still learning the settings for fabrics. Still having difficulty with downloading the app for WiFi.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Jan 2, 2024
COCG
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] I've had my washer for 6 months and I love all the different wash cycles available. I waited 4 months to download the app and wish I had done it sooner. Using the app doubled the number of cycles on my machine. I didn't realize I had to use the app to access all the features. Not thrilled with that though. The clothes come out so much drier so it takes less time to dry them and less time overall for doing laundry. We just got the matching dryer and are waiting to get it converted to propane and getting it installed.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Oct 24, 2023
Raj1230
4 out of 5 stars review

Verified Purchase

Great Features!1

[This review was collected as part of a promotion.] We bought this Washer/Dryer set a month ago. We have been using them regularly and they both work great. We like AI feature in both the Washer and Dryer.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Sep 27, 2023
RogandLorrie
5 out of 5 stars review

Verified Purchase

Great at getting cloths clean and easy to use…

[This review was collected as part of a promotion.] My significant other wanted a new set of washer a dryer and picked out this set. SHE LOVES THEM SO,FAR!!!!!

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Oct 31, 2023
David kr
2 out of 5 stars review

Verified Purchase

great machine, bad computer!

[This review was collected as part of a promotion.] i bought this in august, it seems like a great machine, but the computer in it had to changed out already!

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from Customer Care

Hi! We understand your experience falls short of your expectations and our standards. Should you need further support, don't hesitate to reach out to us on Facebook or Twitter. Our handle for both of these platforms is @LGUSSupport. Alternatively, feel free to leave us your feedback here: http://spr.ly/6422ulokn. ^Chris

Dec 16, 2023
Ferokid
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this 2 months ago and the two front digital displays stopped working already. We had to have a technician come in and replace them

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG Digital Care Team

We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. It would be our pleasure to discuss how we could rectify your experience with us, We'd love to hear from you. ~Tanisha

Jan 15, 2024
eryan82
5 out of 5 stars review

Verified Purchase

Great features and washes well!

I’ve been using this washer for a couple months now with zero issues. I love the smart features on it and the AI wash seems to be washing the clothes as they should be.

Review from lg.com
Helpful?59NGNZ513YRC16376959934