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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
129 ratings129 reviews
  1. 5 stars72% (93)
  2. 4 stars9% (12)
  3. 3 stars5% (6)
  4. 2 stars7% (9)
  5. 1 star7% (9)
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Showing 121-129 of 129 reviews
Apr 30, 2023
Reviewer name: kwilly
5 out of 5 stars
5 out of 5 stars review

Washing Machine

[This review was collected as part of a promotion.] always wanted a front loader finally got one and it really lived up to my expectation

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from social/LG

Congratulations! Glad to hear you love to use your LG Dish Washer #LifesGood when the features available in your dish washer make cleaning seem like less of a chore! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. ^Tanisha

Dec 13, 2024
Reviewer name: w3124
5 out of 5 stars
5 out of 5 stars review

review

[This review was collected as part of a promotion.] great machine, quiet, does good work. i would like more information on your products.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG Digital Care Team

Hi there, we understand and appreciate you taking the time to share your experience with the 5.0 cu. ft. Mega Capacity Smart Front Load ENERGY STAR® Washer with TurboWash® 360° and AI DD® Built‑In Intelligence, model WM6500HWA. It’s great to hear that the washer is performing quietly and delivering strong results — this model is designed for powerful cleaning with smart efficiency. Since you mentioned wanting more information, one helpful tip is to explore the AI DD® and TurboWash® 360° features in the settings menu, as they offer additional customization for different fabric types and load sizes. You can explore the full product details here: https://www.lg.com/us/washers/lg-wm6500hwa-front-load-washer If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich

Jan 26, 2025
Reviewer name: MikeCap
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY

Washer is junk. Should not have purchased a washer and dryer from LG. You do not back your products.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG Digital Care Team

Hey there Mike! We want you to have the best experience with your LG washer, and we'd be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your washer, and we'll be ready to help! *Josh

Aug 13, 2024
Reviewer name: LG Turbo
4 out of 5 stars
4 out of 5 stars review

Press and Go

[This review was collected as part of a promotion.] I am happy with the LG washer. No excessive knobs to press. Wonderful machine.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG Digital Care Team

Hey there! We are thrilled to hear that your washer makes laundry day effortless with its simple press-and-go setup and wonderful performance! If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ —Rich

Dec 10, 2024
Reviewer name: RDCS
1 out of 5 stars
1 out of 5 stars review

Horrible warrantee service!

Literally the WORST experience dealing with LG!!!!

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG Digital Care Team

Hey there! Our goal is always to ensure that you have a great experience with your LG washer/dryer combo unit while using it and also getting it serviced whenever needed. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about what's happening with your units, and details about your previous conversation with support, and we'll be ready to help! *Josh

Nov 12, 2024
Reviewer name: Makarand Raut
5 out of 5 stars
5 out of 5 stars review

Great Features

Very easy to use smart front load washer. It has all the features for daily needs.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG

Hi, Makarand. We appreciate you taking a moment to share your experience. It’s great to hear that your LG Washer (WM6500HBA) model has been delivering all the features you need for your daily laundry routine. That combination of smart convenience and user‑friendly design is exactly what this model is built to provide, and it’s wonderful to know it’s been a strong fit in your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Jul 8, 2024
Reviewer name: bappraisal
5 out of 5 stars
5 out of 5 stars review

Washer/dryer combo

This washer has all the awesome features that one would expect from LG

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG

Hi, there. We are thrilled to hear that our washer/dryer combo is delivering all the awesome features you expect from LG! If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport on social media. #LifesGood ❤️^Juvy

Dec 31, 2024
Reviewer name: KALPANA65
5 out of 5 stars
5 out of 5 stars review

QUIET OPERATION NEED QUIETER

LOVE, EASY TO OPERATE, NEED BIG SCREEN LIKE CAR NAGIVATION

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG Digital Care Team

Hey there. Thanks for your feedback on your LG washer! It’s great to hear that you love how easy operating is. A larger screen, like those in-car navigation systems, would definitely make it even more user-friendly. We’ll pass that suggestion along to our innovation team! For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your home! ^David

Aug 3, 2025
Reviewer name: Lg6500
3 out of 5 stars
3 out of 5 stars review

I need the 5.8 cu ft

Can the LG 6500 fit into a room with 59-60 depth. It needs a backing 4 inches for pipes

Review from lg.com/ca
Helpful?2BXKH6O3JLSI16376959934
reply from LG CareQ

Hi there! Thank you for your question. Yes, the LG WM6500HBA washer should fit comfortably into a room with a depth of 59–60 inches, even when accounting for the 4-inch clearance needed for hoses and piping. We recommend a minimum of 4 inches behind the washer for proper installation, allowing space for water inlet hoses, the drain hose, and adequate airflow. With your room depth, you will have approximately 21–22 inches of additional space, which is more than enough for installation and ventilation. For detailed installation guidelines and to ensure a proper fit, please refer to the official product specifications and user manual on the LG website: https://www.lg.com/ca_en/laundry/washers/wm6500hba/ If you have any further questions, feel free to reach out!