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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars126 ratings126 reviews
  1. 5 stars73% (92)
  2. 4 stars9% (11)
  3. 3 stars5% (6)
  4. 2 stars6% (8)
  5. 1 star7% (9)
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Showing 111-120 of 126 reviews
Nov 2, 2024
LG washer and LG washer
2 out of 5 stars review

Do not like them

[This review was collected as part of a promotion.] I do not like the washer the cycles are to long. I do not like the dryer the clothes comes out with lots of wrinkles

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG Digital Care Team

Hey there! You should always have a quick wash cycle whenever you have a laundry day so you can have the best experience. This link (http://spr.ly/6428Se3Hi) helps explain why the time for a wash cycle is extended. So we can make sure everything is running at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and what troubleshooting you've already tried, and we'll be ready to help! *Josh

Aug 18, 2024
MarkS527
5 out of 5 stars review

Nice washer, like the features with ThinQ app!

We have had our washer for a couple weeks, it is replacing another similar LG washer which was about 10 years old and was problem free. Replaced because we wanted an LG ventless heat pump dryer and this matches it.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG

Hello, Mark! What a great review to read. We’re excited to hear your LG Washer is settling in nicely and that your previous LG unit served you well for a full decade. Pairing it with the new LG ventless heat pump dryer sounds like a perfect match — both in performance and style! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 13, 2024
LG Turbo
4 out of 5 stars review

Press and Go

[This review was collected as part of a promotion.] I am happy with the LG washer. No excessive knobs to press. Wonderful machine.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
Oct 20, 2024
Boot15
5 out of 5 stars review

Great size drum for large loads.

[This review was collected as part of a promotion.] Very good washing machine. Large drum, will fit king quilts and mattress cover.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear how well your LG Washer (WM6500HBA) model is working for your home. This unit is designed with a large Ultra Large Capacity drum, making it ideal for bulky items like king‑size quilts and mattress covers while still delivering powerful cleaning performance. Its TurboWash 360 technology and AI Direct Drive help ensure efficient, fabric‑care‑focused washing with every load. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Jan 14, 2025
rcca
5 out of 5 stars review

AI function is great!

[This review was collected as part of a promotion.] Love it! Large Capacity and AI function is handy. Easy to use.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG Digital Care Team

Hey there. We're so glad you're loving your LG washer! 😍 The large capacity and AI function really make laundry easier and more efficient. If you're looking for even more convenience, the matching LG 27" pedestal storage drawer can provide extra storage space and elevate your washer for easier loading and unloading. Check it out here: https://shorturl.at/4KUs0. You can even connect with one of our live agents to get an exclusive deal just for you! Got any more questions? You can always reach us on social media @LGUSSupport. Let's boost your laundry game to new heights! 🧺^David

Jan 26, 2025
MikeCap
1 out of 5 stars review

DO NOT BUY

Washer is junk. Should not have purchased a washer and dryer from LG. You do not back your products.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG Digital Care Team

Hey there Mike! We want you to have the best experience with your LG washer, and we'd be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your washer, and we'll be ready to help! *Josh

Jul 2, 2024
MVP Washer
2 out of 5 stars review

Rusty

[This review was collected as part of a promotion.] Rust bucket. Rusted out after a year. Need a new one. Not LG.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG

Hi, there. We appreciate you leaving us a review on your LG Washer (WM6500HWA) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Feb 17, 2024
IsNotHappy
1 out of 5 stars review

Insanely loud spin cycle.

[This review was collected as part of a promotion.] Do not buy!  Spin cycle sounds like a black hawk helicopter inside your house.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG Digital Care Team

Hey there, black hawk down. Noises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, or the washer not being level. Let's try a few tips that may help to resolve this. Identify the Problem. Firstly, you need to identify the source of the problem. Check the Load. An overloaded washing machine is a common cause of noise during the spin cycle. Level the Washing Machine. Check the Drum. If none of these tips prove helpful. We're always here to help resolve. Simply, send us a private message on social media using the handle @LGUSSupport with the serial/model and phone number. We're here where the red flags are waiting to help. ~Tanisha

Jan 15, 2025
Jack The Racer ft
5 out of 5 stars review

[This review was collected as part of a promotion.] Washer works great. It's the first LG washer that we purchased and love it.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG Digital Team

We’re so happy to hear that you’re loving your first LG front load washer! It’s awesome to know it’s working great for you. We’re all about providing top-notch performance and reliability, and it’s fantastic that you’re experiencing both. Thanks for choosing LG! 😊✨ ^Anthony

Jan 18, 2025
Clv_
5 out of 5 stars review

Great machine

Great machine. It cleans my clothes the way I need it to and I am able to control the machine from my phone which is a huge plus.

Review from lg.com
Helpful?59NGNZ513YRC16376959934
reply from LG Digital Team

Hey there—thanks for sharing! Truly a clean machine dream! 🧼✨ We're happy to hear your clothes are coming out just the way you like with your LG washer’s mega capacity and smart ThinQ controls. Convenience and clean clothes at your fingertips! 📱 If you ever need us, we're always available to help on social media @LGUSSupport! *Joseph