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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
129 ratings129 reviews
  1. 5 stars72% (93)
  2. 4 stars9% (12)
  3. 3 stars5% (6)
  4. 2 stars7% (9)
  5. 1 star7% (9)
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Showing 101-110 of 129 reviews
Dec 24, 2023
Reviewer name: Joe2323
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Simple yet elegant.

I’ve had this for a couple of months and love it. Not going back to top load or any other brand.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
Nov 2, 2024
Reviewer name: LG washer and LG washer
2 out of 5 stars
2 out of 5 stars review

Do not like them

[This review was collected as part of a promotion.] I do not like the washer the cycles are to long. I do not like the dryer the clothes comes out with lots of wrinkles

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG Digital Care Team

Hey there! You should always have a quick wash cycle whenever you have a laundry day so you can have the best experience. This link (http://spr.ly/6428Se3Hi) helps explain why the time for a wash cycle is extended. So we can make sure everything is running at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and what troubleshooting you've already tried, and we'll be ready to help! *Josh

Aug 18, 2024
Reviewer name: MarkS527
5 out of 5 stars
5 out of 5 stars review

Nice washer, like the features with ThinQ app!

We have had our washer for a couple weeks, it is replacing another similar LG washer which was about 10 years old and was problem free. Replaced because we wanted an LG ventless heat pump dryer and this matches it.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG

Hello, Mark! What a great review to read. We’re excited to hear your LG Washer is settling in nicely and that your previous LG unit served you well for a full decade. Pairing it with the new LG ventless heat pump dryer sounds like a perfect match — both in performance and style! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 31, 2024
Reviewer name: Nan04
5 out of 5 stars
5 out of 5 stars review

Great features

We bought this washer a month ago and we are very pleased with it. I was surprised how easy it was to add a washing cycle to the main cycle menu. The large capacity is great for a king size quilted bedspread.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG Digital Team

We’re so happy to hear that you’re enjoying your new washer Nan! It’s awesome that you found it easy to add a washing cycle to the menu – we’re all about making things as convenient as possible for you. And we’re thrilled to know the large capacity is making laundry days easier, especially for your king-size bedspread! Thanks for choosing LG! 🧺💙 ^Anthony

Sep 9, 2024
Reviewer name: LG washer product
5 out of 5 stars
5 out of 5 stars review

Good tech washing machines

[This review was collected as part of a promotion.] This washing machine is very good and it washed clothes very good. No complaints yet but I think it’s a good buy. The washer is soundless.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG

Hello! We’re glad to hear your LG Washing Machine is delivering such a smooth, quiet, and effective clean. When a washer runs soundlessly and gets the job done right, it really makes laundry day feel effortless. It’s great knowing you’re happy with your choice! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jun 26, 2023
Reviewer name: Robert111
5 out of 5 stars
5 out of 5 stars review

Fast Washing Machine

We have had the washer and dryer for a couple of month now. They are much faster at cleaning our clothes than our previous set. Very glad we decided to purchase them.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
Sep 5, 2024
Reviewer name: TatyanaK
5 out of 5 stars
5 out of 5 stars review

Love my washer

[This review was collected as part of a promotion.] My second LG washer. Because I loved my first one and upgraded to bigger version after the move. Impressed with washing power and cleanliness of my laundry !

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG

Hi! We appreciate you sharing this wonderful experience with your LG Washer! It’s great hearing that your first LG served you so well that upgrading to a larger model was an easy choice. Knowing the washing power and the fresh, clean results continue to impress makes your loyalty even more meaningful! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 20, 2024
Reviewer name: Ladybateman
5 out of 5 stars
5 out of 5 stars review

Great features

I bought this washer a few months ago and I’m so happy I did. It has been such a wonderful upgrade. Cleans really well. I absolutely love that it notifies my phone when the laundry is done.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG

Hi, there. Thanks for sharing your experience with the LG Washer (WM6500HWA) model. It’s great hearing that after a few months, it’s been such a wonderful upgrade for you. Strong cleaning performance paired with the convenience of phone notifications really does make laundry feel a lot smoother, and it’s awesome knowing those features are making a difference in your routine. This unit is designed to blend smart functionality with powerful washing, so it’s wonderful to hear it’s living up to that for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jul 22, 2024
Reviewer name: GM66
5 out of 5 stars
5 out of 5 stars review

Happy with LG machines

I looked at the reviews of this machine and liked the features and ratings. So I decided to buy the LG washer and dryer. I wish the cycle finished signal was a little louder.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG

Hi, there. Welcome to the LG laundry family! We are thrilled our machines won you over with their great features. We always appreciate hearing how we can improve, so we will be sure to share your note about the cycle signal volume with our product team for future consideration. Should you ever need any assistance, we are always here for you at @LGUSSupport. #LifesGood ❤️^Juvy

Dec 2, 2024
Reviewer name: Cees Home
5 out of 5 stars
5 out of 5 stars review

Large Capacity

I purchased this Washer about 8 months ago. It gets heavily used. I do love the large capacity and how it can fit a King Size Comforter. It saves a trip to the Laundromat!

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG Digital Care Team

Hi Cees, thank you for sharing your experience with the LG 5.0 cu. ft. Mega Capacity Smart Front Load Washer, model WM6500HWA. It’s great to hear how well it’s handled heavy, frequent use over the past eight months. The large capacity is definitely a standout feature, and we’re glad it’s saving you those extra trips to the laundromat — especially when it comes to washing king‑size comforters. If you ever need assistance with your washer, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️