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Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for
5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
129 ratings129 reviews
  1. 5 stars72% (93)
  2. 4 stars9% (12)
  3. 3 stars5% (6)
  4. 2 stars7% (9)
  5. 1 star7% (9)
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Showing 11-20 of 129 reviews
Nov 14, 2023
Reviewer name: Rob_T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Out with the old...in with the new

We purchased this to replace an older LG washer and dryer that was in the home we purchased about 3 years ago. The older combo unit was from 2017. We originally were searching for another brand, due to the common problem with front load washers, which is the tub evacuation pump failure. Also add the annoyance of having to open the bottom of the washer to drain the dirt trap every month as suggested. After reading reviews of other brands, we decided to go with the brand we know best, so we're aware of the problems that could arise and wouldn't have to experience a new set of concerns with the other washer and dryer units. This new washer is extremely quiet, and more efficient in the way it cleans clothes. After about 20 loads or so, it called for a drum cleaning, which was a nice feature. Hopefully a preventative step in longevity. The fit and finish is nice, extremely well put together and hopefully it will give us years of trouble free use...fingers crossed. With all appliances, you get what you pay for and the price group for this particular washer, with the features offered was fair. It wasn't the cheapest, wasn't the most expensive, but I felt the updated features offered value over the competition. Overall we're happy with the purchase and look forward to adding more LG products in our home.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
May 6, 2024
Reviewer name: Nancy JB W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features!

[This review was collected as part of a promotion.] I bought my LG Front Loader Washer, Dryer and refrigerator in February of this year. I am happy with all 3! The washer is quiet and efficient as well is the dryer. Our refrigerator has a ton of room and keeps our food nice and cool.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
Feb 27, 2024
Reviewer name: GACMom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

[This review was collected as part of a promotion.] Return customer after 15 yrs. This new once is actually a replacement for the one we picked up. We requested replacement since after unboxing there was damage to the front in that there was a dent. So we quickly returned and received replacement same day. Love the functions, the app and AI intelligence. Also love the color which appears more of a deep charcoal grey. Love everything about it. We have the matching dryer too.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
reply from LG Digital Care Team

Hello there, thank you for sharing your experience with the LG WM6500HBA Front Load Washer. We’re glad to hear your replacement went smoothly and that you’re enjoying the features, the ThinQ app, and the AI functions. It’s great to know the new design and color are a hit, and even better that you have the matching dryer to complete the setup. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Mar 22, 2024
Reviewer name: Bia68
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG makes excellent washer/dryer!

After owning an LG washer and dryer for 17 years, it was time for a new set. We love our new LG washer and dryer! The new set has additional settings that we really appreciate. The updated models are very sleek and quite efficient. LG is the way to go! They last longer than any other washer and dryer we have ever owned.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
Dec 16, 2023
Reviewer name: HumpDaddy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works Good

[This review was collected as part of a promotion.] We bought this washer with matching dryer about a month ago and so far they are working well. The only caviats are the washer door must stay open after a wash to allow it to dry and air out inside, otherwise the inside will start to mildew because the door seal is very good. Also, the touch screen has to be reset by unplugging the machine otherwise it does not register touching it.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
Oct 13, 2023
Reviewer name: scrub_daddy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Overall solid

So far, excellent for both washer and dryer. I love the pedestal, quiet, and great reminders and options through the app. Don't use pods, scent boosters, or softeners - they'll mess up your machines in the long term. It's a marketing strategy companies use, so you'll have to replace your appliances sooner. Just use liquid detergent. Also, these machines are good enough they don't need those things.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
Jan 17, 2024
Reviewer name: StuTO
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the connectivity to Alexa

We've had this washer for a couple of months now. It has cut our washing time in half from our previous washer. It is quiet and does not dance across the floor. Plenty of capacity. A feature we really like is the fact that our Amazon Dot device in the living room now announces when the wash cycle is done.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
Jan 24, 2024
Reviewer name: PCMalo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

4 1/2 stars

I'm giving the washer five stars because of its performance. It really does an excellent job. However, I would like to take 1/2 star away if I could for the fact that the screen display is so dim as to be almost unusable. That seems like a serious oversite and something that would be extremely easy to address and fix.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
Apr 27, 2024
Reviewer name: Derrick Tupasi
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good features and smooth operations

[This review was collected as part of a promotion.] I only had this product for 2 weeks already, everything seems fine now. Machine runs smooth and quiet. I like the functions built into the machine. I hope the electronics and mechanical mechanisms last a long while for the life and use of the machine. I hope if machine does need repair, it will not be a hassle to get machine serviced and it can get fixed right away, because machine is essential to have working all the time. I have machine warranty registered and also warranted for services a extra 5 years in needed.

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934
May 13, 2024
Reviewer name: Zeke1129
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

King of Dryers

[This review was collected as part of a promotion.] I been using this dryer for about 2 weeks and it’s absolutely amazing! Yes it does take longer to dry clothes and that has been a very minor adjustment for us but it has allowed us to configure our laundry room to how we wanted by staking out equipment. Super quiet and our room doesn’t feel like a sauna after a load or two. I’m a stickler for maintenance with anything I own so by this dryer needing to be maintained a little different and more often isn’t an issues for me either. I recommend this machine 100% you can watch my YouTube video on this dryer @Texas_G_Longhorns

Review from lg.com
Helpful?2BXKH6O3JLSI16376959934