Hey there! We understand you've recently replaced the control panel and need further assistance. Let's help get your laundry sudsing again! Please send us a private message with your phone, mode, & serial number. We'd love to help pinpoint the issue and discuss resolution options with you! ^Chris

We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance. ~Tanisha

Hello there, thank you for sharing your experience — we understand how much joy it brings when a new laundry set looks great and works beautifully. It’s wonderful to hear your LG 5.0 cu. ft. Mega Capacity Smart Front Load Washer WM6500HBA has been a stylish and functional addition to your laundry room. The combination of large capacity, intuitive options, and smart features is designed to make everyday laundry easier while elevating the space it’s in. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hello! We appreciate your fantastic review! It’s wonderful to hear how much you’re enjoying your LG Washer — great capacity and strong performance make for an easy win, and your enthusiasm truly shines through! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James