We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. It would be our pleasure to discuss how we could rectify your experience with us, We'd love to hear from you. ~Tanisha

Hello! We appreciate your fantastic review! It’s wonderful to hear how much you’re enjoying your LG Washer — great capacity and strong performance make for an easy win, and your enthusiasm truly shines through! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance. ~Tanisha

Hello there, thank you for sharing your experience — we understand how much joy it brings when a new laundry set looks great and works beautifully. It’s wonderful to hear your LG 5.0 cu. ft. Mega Capacity Smart Front Load Washer WM6500HBA has been a stylish and functional addition to your laundry room. The combination of large capacity, intuitive options, and smart features is designed to make everyday laundry easier while elevating the space it’s in. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hey there. Thank you for taking your time in leaving us your review on this washer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ~Anthony