Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White

Customer reviews for 5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White for

5.0 cu.ft. Ultra Large Capacity Front Load Washer with TurboWash360™, TurboSteam and Wi-Fi Connectivity, White

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4.3 out of 5 stars

stars126 ratings126 reviews

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Showing 51-60 of 126 reviews

Jul 23, 2023

TomA1224

5 out of 5 stars review

Verified Purchase

extremely fast

I am extremely satisfied it does a great cleaning clothes and is very fast . It is very quiet and the design is much better than other brands. I would recommend this product to anyone

Review from lg.com

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Feb 14, 2024

5356

5 out of 5 stars review

Verified Purchase

Replacing our 25 year old washer and dryer

[This review was collected as part of a promotion.] We love this washer. It has great features, besides being more quiet than our old 25 year old washer. My wife loves the app for both sasher and dryer.

Review from lg.com

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Apr 13, 2026

Rodrigl777

5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] This product ia amazing, goid capacity, excellent product. I like too much.

Review from lg.com

Helpful?

reply from LG

Hello! We appreciate your fantastic review! It’s wonderful to hear how much you’re enjoying your LG Washer — great capacity and strong performance make for an easy win, and your enthusiasm truly shines through! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 17, 2025

Mike51

2 out of 5 stars review

No custom settings and high vibration, pass!

Bought this after reading consumer reports, should have did further research. The bad is that this washer has a t lot of vibration, so much that it sways back and forth on the pedestal. Also everything is a setting that always puts it on a high spin so I can’t lower the spin setting when it’s in the ai mode. Here’s a thought, maybe make it so I can adjust the setting to my liking instead of being forced to use your pre set crap and then you don’t even have a customize mode where I can save my settings, very non user friendly and now I’m stuck with this.

Review from lg.com/ca

Helpful?

reply from LG CareQ

Hi Mike51! Thank you for sharing your feedback, and we truly apologize for the frustration you've experienced with the LG WM6500HBA washer. We understand how disappointing it can be when a product doesn't meet your expectations, especially after trusting recommendations. We hear your concerns regarding the vibration issue and the limited customization options with the settings. Your feedback is valuable, and we will certainly take it into consideration for future improvements. In the meantime, we want to ensure that you're getting the most out of your washer. Our customer support team would be happy to assist you with troubleshooting the vibration issue and offer guidance on optimizing the settings for your needs. Please don't hesitate to reach out to us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time, and we’ll do everything we can to help. Your satisfaction is important to us, and we're committed to assisting you. Sincerely, The LG Electronics Team

May 16, 2024

Melissa55

5 out of 5 stars review

Verified Purchase

Dream Washer

[This review was collected as part of a promotion.] Great washer! Tons of program options & capacity is huge! Very quite. And she is so pretty!!

Review from lg.com

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Oct 31, 2023

Carlee2015

5 out of 5 stars review

Verified Purchase

Easy to use controls!

[This review was collected as part of a promotion.] Great machine! Works and cleans as expected, it's amazing!

Review from lg.com

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Jul 7, 2023

Annie K

5 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] I bought this a few month ago and I’m so happy I did! Remote start is awesome!

Review from lg.com

Helpful?

Dec 1, 2023

HappyLG Customer

5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] Love it, new, and using it! Great quality, a big LG supporter

Review from lg.com

Helpful?

Oct 6, 2023

David kr

3 out of 5 stars review

Verified Purchase

i bought it about 1-2 months ago, great machine, yet the computer broke already and had to be replaced.

Review from lg.com

Helpful?

reply from Customer Care

We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance. ~Tanisha

Jun 19, 2023

LG washer rocks

5 out of 5 stars review

Verified Purchase

LG washer

[This review was collected as part of a promotion.] Happy with washer...love the app notification features

Review from lg.com

Helpful?

reply from LG Social

Hey there. Thank you for taking your time in leaving us your review on this washer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ~Anthony