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Customer reviews for LG Single Unit Front Load WashTower with Center Control 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with Center Control 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.6 out of 5 stars
stars
235 ratings235 reviews
  1. 5 stars81% (190)
  2. 4 stars11% (25)
  3. 3 stars3% (8)
  4. 2 stars3% (6)
  5. 1 star3% (6)
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Showing 11-20 of 235 reviews
Feb 8, 2022
Reviewer name: DexterBee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

5 Star Machine

[This review was collected as part of a promotion.] Replaced a top load washer/dryer that had problems for 3 years. Finally got it replaced with the extended warranty. Upgraded to LG and love this machine. The large openings for washer and dryer make life easy. Thanks LG

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292
Oct 31, 2021
Reviewer name: Krystle62
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I LOVE IT!!!

[This review was collected as part of a promotion.] I bought this two weeks ago and so far I love this set it fit perfectly in my small laundry room I love the control panels in the middle and most of all my clothes are coming out so clean .I love the notifications music when loads are done .Thanks LG hope to enjoy for years to come.

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292
Aug 26, 2023
Reviewer name: design_chris
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A bit early, but nonetheless satisfied.

Since this unit replaced a 21-year old unit, I think it's a bit premature to rave. Time will tell. Check back later. I think the unit is, not quite beautiful, but certainly good to look at (2 circles on a white field) and outwardly well designed. The controls are well positioned and for the most part clear in their iconography. On-off, start-stop, dry this way or that way. Same for the washer. I avoided the wifi connection after it failed to initialize properly the first time; I have no need to check the wash while in the car. The clothes are very clean. I believe I save lots of water and soap, in part owing to the slightly tipped wash tub. The instructions of wipe downs and cleaning the dryer filter are very important since most modern machines have the propensity to smell if not properly aired. I think too many of us think no maintenance is a fine paradigm. Anyway, it is a great unit that attends to our needs in our 2-person household. Recommended.

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292
Dec 21, 2022
Reviewer name: Josh277
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exceptional quality, great features

[This review was collected as part of a promotion.] I have been using my wash tower for 5 or 6 months now and have been impressed with the cleaning ability. We have a 4 year old who still has occasional potty accidents and this washer is able to fully remove all scent and stains. The features included in the accompanied app are also great, you can track energy usage and be reminded when it is time to clean the washer drum. Even the small but pleasant feature that detects the cycle used on the washer and automatically applies that cycle to the dryer when powered on. I would certainly recommend this wash tower to anyone.

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292
Mar 9, 2023
Reviewer name: Caitybaby11
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good washer dryer

[This review was collected as part of a promotion.] I am mostly happy with this washer dryer. It fits in our small area. My only complaint is that it is a “smart” dryer so it will sense when things are dry. Although sometimes things aren’t dry and it will continue to end the cycle even if the items aren’t dry.

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292
reply from Social Media

It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jan 30, 2022
Reviewer name: Cam G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quit , fast and saves energy

[This review was collected as part of a promotion.] So far this washer dryer tower has been great! I had an issue gettin the dryer to work properly, but LGs team of technicians came out and handled business… definitely think this is a great purchase and would definitely recommend it to anyone.

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292
Aug 26, 2022
Reviewer name: Tower of terror
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointment

Received delivery of our LG ThinQ washer and dryer combo. Washed one load of laundry using normal operation. When cycle had completed the load was soaking wet. Had to use another spin cycle to adequately drain the load. Put the load in the dryer. Dryer made so much noise upon rotating that we had to stop the operation. Waiting for technician to look at the tower. Really disappointed in the quality and performance of the tower

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292
reply from Social Media

We hate to hear this and thank you for taking the time to provide us your feedback. ^Snady

Nov 13, 2021
Reviewer name: Lamaba
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features .... love the sleek look!

[This review was collected as part of a promotion.] We removed our full sized top loaders in the last renovation., replacing them with these two front loaders. I just love these two machines and the added advantage of the space economy. They work hard every day and perform at top level. Very glad for these new additions.

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292
Feb 1, 2024
Reviewer name: kaktennis
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

unsure....

I have done two loads so far. First one was a larger load, barely wet when I took the clothes out. Several areas not wet at all. I am concerned this doesnt work well. Other load, was very small, seemed as though everything was wet as it hoyld be when i took it out.

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292
reply from LG

Thank you for sharing your experience with the LG washing machine model #WKG101HVA. We understand your concern about the uneven wetting of clothes, especially with larger loads. We strive to deliver high-performance appliances that meet our customers' expectations. The issue you've described with certain areas of the laundry not getting properly wet is not typical and could indicate a potential problem with the machine. To better assist you, we kindly request that you send us a private message on social media using @LGUSSupport, along with your contact information and any additional details about the specific issues you're experiencing. Our team will thoroughly investigate the matter and explore potential solutions, which may include providing troubleshooting steps, arranging for a service visit, or discussing replacement options if necessary. ^Win

Apr 12, 2022
Reviewer name: Sharons LG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG washtower

[This review was collected as part of a promotion.] I bought this to put in my new place. I previously had a side by side washer and dryer and it wouldn’t fit in my laundry closet. This washtower fit with room to spare. It looks awesome and works wonderfully! I will definitely recommend this product ! My clothes are cleaner and the dryer is huge! I love the sanitizer cycle and that it has a steam option! Absolutely love it!!

Review from lg.com
Helpful?5FZI1GB3D1IR16369758292