Love the door...although they don't tell you about the noise that is makes that scares the animals at first. Mine are still trying to get used to it. They also don't tell you that the battery is not included and there is absolutely no information in the manual about installation of said battery or where to plug in the A/C adapter. All in all it's a great door that is keeping out the random neighborhood cats...just needs to have a little more information!

OKAY,,,We have had various pet door openers..and none compare to this one. This one is silent and no other aniimals can get in. Don't hesitate if you want the best....Thank goodness for this unit....now we can travel and not worry about other animals getting into our garage/home. I only wish I had had this unit b4 all the others I have bought. The expense is WELL worth it. Write me if in doubt..danpve@cox.net

Great product! Clean installation! Not sure if we like it more than the dog! Still laugh every time we here it open!

This pet door is a great idea. It works very well letting the dog in and out, but still keeps the neighborhood animals out. After seeing it, my father liked it so much, he bought one too. A little pricey, but is a very good pet door.

I had a staywell infrared door but a stray cat could push it in and get in my house. Now my cat can come and go and the stray can't get in. The noise made him nervous at first but he's good with it now.

Best price I could find was through Sam's Club. Came VERY quickly. My pup is still learning, but we are very happy with this product. The collar strap is indeed as others have said, "poor", but otherwise it's wonderful.

It works as expected. Definitely worth the $243 to keep the raccoons out of my house, and much much cheaper than all the other similar options available online.

I've had the door for just over 2 years now, and must admit I proclaimed it the best money ever spent for the first 18 months. Worked like a charm, the dogs caught on immediately, kept me from worrying about getting home at a certain time. But then the problems started. In summary, I've bought new batteries for the transmitters, which didn't help. Bought new transmitters, which didn't help. At the instruction of High Tech customer service, bought and had installed a new sensor wire, which didn't help. Now I'm left with a door that will only open when I push the open button. In my last correspondence with High Tech customer service, who, on their website claims to do whatever it takes to make you happy, they suggested that I remove the door, ship it back to them, and for $130 they will "refurbish" it. Which will leave a hole in my wall, of course. And there are shipping costs. And I'll have to hire someone to remove it and reinstall it. Basically I'm very frustrated. And the dogs aren't too happy either.

My dogs love it. It gives them a sense of independance

worked good first couple days now going down hill wait to find out about return