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Member ratings & reviews for
Serta Perfect Sleeper Ashbrook 12" Eurotop Plush Mattress, Available in Twin, TwinXL, Full, Queen, King, California King
4 out of 5 stars
stars
678 ratings290 reviews
  1. 5 stars59% (401)
  2. 4 stars15% (104)
  3. 3 stars6% (43)
  4. 2 stars4% (24)
  5. 1 star16% (106)

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Showing 21-30 of 290 reviews
Apr 22, 2021
Reviewer name: Enrique
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nothing Plush about this Mattress.

This mattress is NOT plush soft. Id consider it medium firm at best. Try to lie on the mattress before you buy if possible. It's not a soft mattress.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hi Enrique, thank you for taking the time to leave us a review. We are sorry to hear that you are less than satisfied with your Serta mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Mar 5, 2020
Reviewer name: Steph
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pleased with Mattress

Great mattress at a good value. I already had existing Box Springs and when they placed the mattress it's a about a foot taller than what was on the bed before. But, my daughter likes the height. Very comfortable, plush top.

Helpful?7FNDMNSD24M915946920960
Mar 4, 2022
Reviewer name: Cal
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Mattress but Very Soft

We purchased a plush based upon the advise on the Sam's Club website that side sleepers should have a softer bed. Not necessarily bad advise but it is taking some time to get used to a softer bed. I have been waking up with a sore back. Hopefully things will prove soon, otherwise we may have to consider getting a different bed.

Helpful?7FNDMNSD24M915946920960
Jul 13, 2019
Reviewer name: Angel
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Serta Perfect Sleeper Ashbrook Eurotop Plush

Mattress is not too plush, not super firm either. It does have a little give, but not a lot. I have this in my guest room and company says its fine. I slept on it myself and would have to say its more on the firm side, but not hard. I slept fine on it and didn't wake up stiff like I usually do when I sleep on a hard mattress at a hotel.

Helpful?7FNDMNSD24M915946920960
May 15, 2021
Reviewer name: Evabelle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable, but a little smelly.

I have a problem with my hip and was looking for a softer mattress than the one I was sleeping on, so I ordered this one. I would have to say that the hip feels much better. This mattress is not quite as soft as I was hoping it would be, but I am happy with it-- but for one reason is why I gave it 4 stars. It has a strong petroleum odor. I let it set all the first day, and then put the sheets on it because we needed a place to sleep. I am a stomach sleeper, and I cannot lay that way because of the smell--------so I took everything back off and opened the window for a day-- it still smells, maybe a little less. I am hoping that the odor will eventually go away. Other than the smell, the mattress is great.

Helpful?7FNDMNSD24M915946920960
Jan 17, 2022
Reviewer name: Keith O
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sam's Club Mattress Purchase Experience

The experience of the on-line purchase, delivery updates, delivery schedule and experience were all professional and what was expected! By the way, the Serta Perfect Sleeper Ashbrook 2.0 Eurotop Plush Queen mattress has been awesome to sleep on: firm as related to keeping its form and shape and plush for comfortable feel!

Helpful?7FNDMNSD24M915946920960
Aug 29, 2019
Reviewer name: Me
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Awful

The delivered mattress, Was nothing like the mattress in store! Rolled to the middle! My old one wasn't that bad. Am returning

Helpful?7FNDMNSD24M915946920960
Sep 3, 2019
Reviewer name: Ricky
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good sleep

We've had it for less than a week, but we're sleeping well. No morning backaches, no rolling to the center, and very little motion

Helpful?7FNDMNSD24M915946920960
Aug 27, 2021
Reviewer name: Jude
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy with the mattress

This is a comfortable mattress with medium support. The edges of the mattress are firm and the stitching is good.

Helpful?7FNDMNSD24M915946920960
Dec 23, 2021
Reviewer name: Woodmenhomes
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not Plush

The mattress was labeled as 'Plush', which means an extra soft mattress. The mattress received was labeled Plush, but was a very firm mattress.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.