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Member ratings & reviews for
Serta Perfect Sleeper Ashbrook 12" Eurotop Plush Mattress, Available in Twin, TwinXL, Full, Queen, King, California King
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4 out of 5 stars
stars
678 ratings290 reviews
  1. 5 stars59% (401)
  2. 4 stars15% (104)
  3. 3 stars6% (43)
  4. 2 stars4% (24)
  5. 1 star16% (106)

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Showing 281-290 of 290 reviews
Sep 29, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stars

Most accommodating

Helpful?7FNDMNSD24M915946920960
May 13, 2021
Reviewer name: James
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not firm

Not firm and sinks

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hello James, we're so sorry to hear that you are experiencing issues with your Serta Ashbrook mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 18, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great support for your back.

Great night sleep.

Helpful?7FNDMNSD24M915946920960
Feb 3, 2021
Reviewer name: Mary
3 out of 5 stars
3 out of 5 stars review

Awesome purchase!

We bought 2 of these mattresses to go with our adjustable split king base. Best. Purchase. Ever! This is just day one but we feel like we will have many great night's sleep !

Helpful?7FNDMNSD24M915946920960
Mar 1, 2022
Reviewer name: Ericia
4 out of 5 stars
4 out of 5 stars review

Wet Smell

The mattress is comfortable but the smell coming from it is horrible. I picked it up Sunday afternoon and it was in the plastic I woke up Monday morning to a smell like mildew. Did anyone else have this issue?

Helpful?7FNDMNSD24M915946920960
May 3, 2019
Reviewer name: Smoseley12
5 out of 5 stars
5 out of 5 stars review

Great bed for side sleepers

[This review was collected as part of a promotion.] I absolutely love this bed. Had a old memory foam before this one. It was so firm,used to make my shoulders hurt. This bed provides me with aupport as well as comfort.

Review from Serta
Helpful?7FNDMNSD24M915946920960
Dec 25, 2020
Reviewer name: CS
4 out of 5 stars
4 out of 5 stars review

Good Mattress

I bought 2 for my kids for $399 each. A good deal but hard to get because always out of stock. They love it and say it's soft. When I lay on it I would say it's on the firmer side. Age definitely plays a part in comfort.

Helpful?7FNDMNSD24M915946920960
Oct 25, 2021
Reviewer name: Ken
3 out of 5 stars
3 out of 5 stars review

Doesn't hold up long-term

Bought this mattress 6 months ago. Was good for the first 4 months, but now it's like sleeping on a brick.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hello Ken, thank you for leaving a review. We are sorry to learn of your experience and would like to help. Please contact us at 1-888-240-1945. Thank you.

Jul 17, 2021
Reviewer name: KC
1 out of 5 stars
1 out of 5 stars review

Worst Mattress

I purchased this in December and it's horrible. We haven't even had it 8 months. I would never purchase another Serta again because we cannot get a decent nights rest on this thing!

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hi KC, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations and would appreciate another chance to earn your business. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 2, 2020
Reviewer name: Bourneflyy
3 out of 5 stars
3 out of 5 stars review

I Love This Mattress

I purchased this mattress on sale, and I should have gotten 2. It has improved my 6 year old's sleep tremendously.

Helpful?7FNDMNSD24M915946920960