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Member ratings & reviews for
Serta Perfect Sleeper Ashbrook 12" Eurotop Plush Mattress, Available in Twin, TwinXL, Full, Queen, King, California King
4 out of 5 stars
stars
678 ratings290 reviews
  1. 5 stars59% (401)
  2. 4 stars15% (104)
  3. 3 stars6% (43)
  4. 2 stars4% (24)
  5. 1 star16% (106)

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Showing 11-20 of 290 reviews
Mar 3, 2020
Reviewer name: Lakelady46
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Looks can be deceiving.

We ordered this mattress on line after a lot of comparing and consideration. Price was not a deciding issue. We are in our 70's, slender, and need comfort on our pressure points. This mattress does not give any pressure point comfort. Even after the 1st night, you could see our body imprints in the mattress. We are stuck with it. There is no way we can handle a king size mattress to return it to a store. We ended up buying a new memory foam topper to put on top. That helped some, but, it is still a bust. I would warn everyone, don't buy this mattress. It looks plush and comfy on the outside, but, it is not worth whatever you may pay for it.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hello Lakelady46, We are sorry the Serta Perfect Sleeper Asbrook mattress did not meet your expectations. You may reach the Serta customer care team at 888-557-3782 if you still need assistance. Thank you!

Aug 10, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Questionable Construction

Five years ago, I purchased a Serta Perfect Sleeper "I Series." It has remained very satisfying. I therefore thought that this Serta Perfect Sleeper Ashbrook Eurotop Plus would also be of high quality for the guest room. Although it feels comfortable to lie upon, the quality of construction is very cheap in appearance. The cloth around the sides is very loose and buckled. The threads at the "foot" that join the side material are loose throughout the vertical 12 or 13 inches. Given these issues, I wonder how long the mattress will last...

Helpful?7FNDMNSD24M915946920960
Nov 25, 2021
Reviewer name: Walt B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Price/Comfort

Sometimes it's scary buying a mattress you order online and have never slept on. But was pleasantly surprised how comfortable this mattress is, Would highly recommend this mattress to anyone considering buying

Helpful?7FNDMNSD24M915946920960
Mar 22, 2020
Reviewer name: Sandra
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Service from A thru Zzzzz

Excellent product. with the Serta Perfect Sleeper (Ashbrook Eurotop Plush Queen) mattress, I told my family that it's like sleeping on a cloud. It's good for my circulation. I can sleep again and thanks again.

Helpful?7FNDMNSD24M915946920960
Sep 18, 2019
Reviewer name: Laurie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

We bought this a month or so ago and are very pleased with it. It is very firm but that is what we were looking for. The backaches are gone which makes us very happy!

Helpful?7FNDMNSD24M915946920960
Nov 23, 2020
Reviewer name: Gary P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfiest mattress ever

This feels amazing. And it's so easy to sleep on. Honestly you fall asleep easier on this mattress. My only complaint tho was that it took 4 months to arrive for me.

Helpful?7FNDMNSD24M915946920960
Jul 24, 2021
Reviewer name: Joan
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Mattress

We ordered the same bed earlier this year and it's great. So we decided to order another, different size and the quality is definitely NOT the same. This time it was so soft and lumpy. ☹

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hello Joan, You’re right, this is unacceptable. We can’t imagine how this may have happened, but if you allow us the chance to speak with you, we would like to make this right. Please contact us at 1-888-240-1945. Thank you.

Nov 11, 2021
Reviewer name: JBLA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super comfortable and great price

Bought this form my mom and she loves it. We paired it with the Members Mark Full Adjustable Base from Sams it they are both perfect together. You cant beat the price. She has had now for 3 weeks and no issues with either.

Helpful?7FNDMNSD24M915946920960
Mar 19, 2022
Reviewer name: FK
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good value

Everything about this mattress is pretty good so far, especially for the price. My only gripe is that its almost 2 inches narrower than our previous queen set and fixed bed frame.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hi there. Thank you for taking the time to leave a review. We would like to learn more about your situation to assist you better. If you wouldn’t mind, please contact us at 1-877-399-9397. Thank you.

Mar 22, 2022
Reviewer name: Larry R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

High quality and comfortable

Mattress is a great combination of soft and firm in the right places. It's like sleeping on a cloud. Was able to get in on sale for a very reasonable price. Hopefully it lasts me for many years.

Helpful?7FNDMNSD24M915946920960