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Customer reviews for LG 86" Class UA7700 Series 4K UHD Smart TV for
LG 86" Class UA7700 Series 4K UHD Smart TV
4.3 out of 5 stars
stars
109 ratings57 reviews
  1. 5 stars67% (73)
  2. 4 stars16% (17)
  3. 3 stars5% (5)
  4. 2 stars2% (2)
  5. 1 star11% (12)

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Showing 11-20 of 57 reviews
Sep 17, 2026
Reviewer name: Bret
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great price, great picture, quick delivery,

[This review was collected as part of a promotion.] Great price, great picture, quick delivery, easy to use. The interface is excellent and the built in freesat give create picture quality.

Review from lg.com/uk
Helpful?22BDZNDC959315850624766
Jan 3, 2026
Reviewer name: Chad
1 out of 5 stars
1 out of 5 stars review

Do Not Buy, Quality and durability is not there

High expectations from what I thought was a company based on Quality. This tv is made very poorly. The picture Quality is less than the cheaper off brand name products you can purchase. Sound is also inferior. You'll want a good sound bar for this. The AI stuff it mentions, is nothing but hype for the future, doesn't do anything for this tv. I purchased this in February of 2025 and knowing I would be moving from Detroit, Michigan to Fort Wayne, Indiana at some point in time, I made sure to keep all the packaging for safe transport to our new home. Tv was working when unplugged and repacked back into original box with all the protective Styrofoam and taped up. we securely strapped it to side of the U-Haul and placed a mattress up against it to ensure its safe travel. When we get it home and unpack and carefully placed back on entertainment center and then plugged it in, we were instantly met with nothing but random colors and lines all throughout the tv. No picture whatsoever. After unplugging and plugging back in again, still the same result. The TV was never dropped nor hit with any type of object. I scheduled a repairman to come out under the 3 year warranty this tv has(which I find out, really means nothing). The repairman arrives and takes the tv apart. He finds the inner screen to have a crack in it. However he states that he sees no evidence of damage anywhere on the outside of the tv to show that we damaged the unit. He sends several pictures to LG to show his findings. Again, no evidence anywhere of signs of damage by us. LG does not stand behind the quality of their product. Even though no evidence was found of damage by us, we were still told it had to be damaged by us and that this tv I've had less than 1 year, cannot be fixed and I'm basically out of luck. I had high hopes of building a lasting relationship with LG and their products. Unfortunately, that has now been tarnished. Do not buy this TV, it is made poorly and is not able to withstand travel apparently. It could potentially get damaged from the trip home from the store you purchase it from. It's that cheaply made. Extremely disappointed.

Helpful?22BDZNDC959315850624766
reply from LG Digital Customer Care

Hi, Chad. Thank you for taking the time to share your detailed experience with your LG TV (86UA7700PUA) model. We understand the importance of having a TV that delivers the quality, durability, and reliability you expect, especially after taking careful steps to transport and set it up safely in your new home. One helpful step you can try—if the unit is still in your possession—is performing a Picture Test by going to Settings > All Settings > Support > Picture Test. This can help determine whether the issue is related to the panel or the internal processing. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need further assistance or would like us to take a closer look into your case, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy

Dec 6, 2025
Reviewer name: ROSE
1 out of 5 stars
1 out of 5 stars review

Don't purchase this tv. Customer service very rude

I purchased this TV on January 9, 2024. By May 2025 I was having problems with it. I called Sam's and they gave me a number to call. After a long wait on the phone they let me know I was calling samsung. They gave me Lg number. I plug the Tv and it started working again. In October 2025 it went out again. I called and it took him about a month to get a repairman out here to fix it. Just to tell me that he couldn't repair it I've never had a problem with any TV like this. Repair Man said it was a screen, but they weren't making them anymore.

Helpful?22BDZNDC959315850624766
reply from LG Digital Customer Care

Hi, Rose. Thank you for reaching out to us. We understand the importance of having your LG TV (86UA7700PUA) model working reliably, especially within the first year of ownership. As a helpful step, please try performing a power reset by unplugging the TV for 5 minutes, then plugging it back in and pressing the power button directly on the TV to see if the screen responds. If the issue persists, you can review more troubleshooting tips here: https://www.lg.com/us/support/product/lg-86UA7700PUA.AUSQ. If you need further assistance with repair or replacement options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy

Nov 24, 2025
Reviewer name: Homer 1980
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

replacement TV

[This review was collected as part of a promotion.] Not had long so will update more further down the line, but first impressions it a very good Tv, setup is a bit hit and miss, but take your time and you soon find out what each thing dose, great colour, and for some reason feels and looks bigger than my old TV, even though they are the same size, don't figgier, sound through my amp, is well above what the old one was, quality is perfect, clear vibrant sound, Neighbours must being doing there nut, could have done with 4 HDMI slots but you cant have everything, will like I said update on its quality further down the line when I've had it a few months, the price was well within our budget, so good value for money.

Review from lg.com/uk
Helpful?22BDZNDC959315850624766
Jul 22, 2026
Reviewer name: Kxxx
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Lovely TV

[This review was collected as part of a promotion.] Lovely TV - great picture, easy to set up. No booklet to show the detail of how to navigate, so I had to keep googling questions -but I got there in the end.

Review from lg.com/uk
Helpful?22BDZNDC959315850624766
Jul 3, 2026
Reviewer name: Wemil
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good tv

[This review was collected as part of a promotion.] All good. Only thing I will say is it's a little slow with turning on / over and getting on apps compared to my last TV.

Review from lg.com/uk
Helpful?22BDZNDC959315850624766
Aug 3, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

[This review was collected as part of a promotion.] At the moment great Hope it lasts longer then the others I've brought Great picture easy to use Would always but lg

Review from lg.com/uk
Helpful?22BDZNDC959315850624766
Sep 14, 2026
Reviewer name: Prtz
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lg

[This review was collected as part of a promotion.] Good tv! Great size just a little bit chunky from the back

Review from lg.com/uk
Helpful?22BDZNDC959315850624766
Sep 19, 2026
Reviewer name: Ylawals
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GOOD VALUE

[This review was collected as part of a promotion.] Great product no issuss what so ever. Will recommend

Review from lg.com/uk
Helpful?22BDZNDC959315850624766
Sep 3, 2026
Reviewer name: Jennie R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good purchase

[This review was collected as part of a promotion.] Good all rounder, Not top of the range but sound and picture are good.

Review from lg.com/uk
Helpful?22BDZNDC959315850624766