Hi, there. Thank you for sharing your experience with the LG TV (86UA7700PUA) model. We understand how important it is to have access to your favorite streaming apps, and we appreciate you taking the time to let us know what’s happening.<br /><br />This model runs on LG’s webOS platform, and app availability can vary depending on region and licensing agreements. To check if Hulu and other apps are available for your TV, we recommend visiting the LG Content Store directly from your TV or online. Make sure your TV’s software is up to date by going to Settings &gt; All Settings &gt; Support &gt; Software Update. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you’d like us to take a closer look or assist with setup, feel free to send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com. We’re here to help you get the most out of your Smart TV. ^Juvy

Hi, Rose. Thank you for reaching out to us. We understand the importance of having your LG TV (86UA7700PUA) model working reliably, especially within the first year of ownership.<br /><br />As a helpful step, please try performing a power reset by unplugging the TV for 5 minutes, then plugging it back in and pressing the power button directly on the TV to see if the screen responds. If the issue persists, you can review more troubleshooting tips here: https://www.lg.com/us/support/product/lg-86UA7700PUA.AUSQ. If you need further assistance with repair or replacement options, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can support you directly. ^Juvy

Hi, Kim. Thank you for sharing your feedback about your LG TV (86UA7700PUA) model. We understand how important it is to have access to your favorite streaming apps. For LG TVs, app availability can vary depending on the webOS version installed on the unit. A helpful step is to check the LG Content Store directly on your TV to confirm which apps are supported for your model and software version. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-how-to-download-smart-apps--20153174119431. If you need further assistance with app compatibility or software updates, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can help you directly. ^Juvy

Hi, Dennis. Thank you for sharing your experience with your LG TV (86UA7700PUA) model. We know how important it is for your television to deliver smooth performance and a clear picture. If you’re seeing a line on the screen, one helpful step is to perform a Picture Test from the TV’s settings menu—this helps determine if the issue is with the panel itself or with connected devices. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If you need further assistance with service or repair options, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can help you directly. ^Juvy