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Customer reviews for LG 86" Class UA7700 Series 4K UHD Smart TV for
LG 86" Class UA7700 Series 4K UHD Smart TV
4.3 out of 5 stars
stars60 ratings14 reviews
  1. 5 stars77% (46)
  2. 4 stars5% (3)
  3. 3 stars3% (2)
  4. 2 stars2% (1)
  5. 1 star13% (8)

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Showing 1-10 of 14 reviews
Aug 8, 2025
Milt John
5 out of 5 stars review

Verified Purchase

LG 86”

Great TV for the price. Looks and sounds good. Easy to setup plus not so heavy to mount on wall. Don't like that you can't mute sound from remote.

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Sep 6, 2025
Janet
5 out of 5 stars review

Verified Purchase

Don’t second guess yourself, just buy it.

Bigger than life! Great quality and resolution. Would definitely recommend if you’re looking for an upgrade.

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Aug 5, 2025
Taxpro
5 out of 5 stars review

Verified Purchase

LG Makes a good product

Nice tv. Like the remote and asy setup.

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Jan 4, 2026
Anonymous
5 out of 5 stars review

Verified Purchase

LG 86” inch

I love it! Perfect holiday purchase

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Jan 16, 2026
Wl
5 out of 5 stars review

Verified Purchase

Tv

Very happy

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May 12, 2026
Nathan
5 out of 5 stars review

Fantastic value!

I was in the club intending on getting a smaller TV but saw this was on sale and decided to go for it! I am so glad I did, its fantastic! Its huge! A little bigger than expected, but boy is it awesome! The picture is beautiful! I highly recommend. I have owned a few other LGs and they have all been great. Not a fan of the software, but we just use Roku so its a non-issue for us.

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May 16, 2026
Aaron
3 out of 5 stars review

the issues i have are that the sound quality is terrible, the controller is a cross between a computer mouse and a nintendo wii remote and i hate it. the remote has voice control but you have to agree to allow the remote to record sounds 24/7 to use it. but other than that it's a good tv.

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Nov 3, 2025
Kimmycap
1 out of 5 stars review

Verified Purchase

NOT App. FRIENDLY WALK PAST THIS ONE

Pass by, do not buy!!! Unable to get Hulu and other Apps on this Smart TV. Not sure why they limit on what you can watch. First time that this has ever happened. Already mounted on Wall. UGH. :(

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reply from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with the LG TV (86UA7700PUA) model. We understand how important it is to have access to your favorite streaming apps, and we appreciate you taking the time to let us know what’s happening.<br /><br />This model runs on LG’s webOS platform, and app availability can vary depending on region and licensing agreements. To check if Hulu and other apps are available for your TV, we recommend visiting the LG Content Store directly from your TV or online. Make sure your TV’s software is up to date by going to Settings &gt; All Settings &gt; Support &gt; Software Update. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you’d like us to take a closer look or assist with setup, feel free to send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com. We’re here to help you get the most out of your Smart TV. ^Juvy

Jan 3, 2026
Chad
1 out of 5 stars review

Do Not Buy, Quality and durability is not there

High expectations from what I thought was a company based on Quality. This tv is made very poorly. The picture Quality is less than the cheaper off brand name products you can purchase. Sound is also inferior. You'll want a good sound bar for this. The AI stuff it mentions, is nothing but hype for the future, doesn't do anything for this tv. I purchased this in February of 2025 and knowing I would be moving from Detroit, Michigan to Fort Wayne, Indiana at some point in time, I made sure to keep all the packaging for safe transport to our new home. Tv was working when unplugged and repacked back into original box with all the protective Styrofoam and taped up. we securely strapped it to side of the U-Haul and placed a mattress up against it to ensure its safe travel. When we get it home and unpack and carefully placed back on entertainment center and then plugged it in, we were instantly met with nothing but random colors and lines all throughout the tv. No picture whatsoever. After unplugging and plugging back in again, still the same result. The TV was never dropped nor hit with any type of object. I scheduled a repairman to come out under the 3 year warranty this tv has(which I find out, really means nothing). The repairman arrives and takes the tv apart. He finds the inner screen to have a crack in it. However he states that he sees no evidence of damage anywhere on the outside of the tv to show that we damaged the unit. He sends several pictures to LG to show his findings. Again, no evidence anywhere of signs of damage by us. LG does not stand behind the quality of their product. Even though no evidence was found of damage by us, we were still told it had to be damaged by us and that this tv I've had less than 1 year, cannot be fixed and I'm basically out of luck. I had high hopes of building a lasting relationship with LG and their products. Unfortunately, that has now been tarnished. Do not buy this TV, it is made poorly and is not able to withstand travel apparently. It could potentially get damaged from the trip home from the store you purchase it from. It's that cheaply made. Extremely disappointed.

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reply from LG Digital Customer Care

Hi, Chad. Thank you for taking the time to share your detailed experience with your LG TV (86UA7700PUA) model. We understand the importance of having a TV that delivers the quality, durability, and reliability you expect, especially after taking careful steps to transport and set it up safely in your new home.<br /><br />One helpful step you can try—if the unit is still in your possession—is performing a Picture Test by going to Settings &gt; All Settings &gt; Support &gt; Picture Test. This can help determine whether the issue is related to the panel or the internal processing. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need further assistance or would like us to take a closer look into your case, please feel free to send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com. We&#39;re here to help. ^Juvy

May 26, 2026
Disappointed 26
1 out of 5 stars review

Randomly powers on

Our TV has been nothing but problems since we got it. It terms on randomly. It has had the motherboard replaced and still has problems. We can hear channels that we don't have on. LG channels turn on with no one around.

Review from lg.com
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reply from LG

Hello. Thanks for sharing what’s been going on with your LG 75UA7700AUA TV. We appreciate you walking us through the random powering‑on, unexpected audio, and the channel behavior you’ve been seeing — we want your TV to feel reliable every time you use it. When a TV turns on by itself or switches to channels unexpectedly, it can sometimes be tied to features like Quick Start+, timers, or external devices sending signals through HDMI‑CEC. Turning off Quick Start+, checking that no timers are enabled, and disconnecting external devices one at a time can help narrow down the source. Power‑cycling the TV by unplugging it for a full minute can also help reset the internal board after a repair. You can refer to this helpful link for guidance on the intermittent power issues you're encountering with your LG TV: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-tv-intermittently-powers-onoff--1427121212479 If you’d like us to take a closer look at your case or continue troubleshooting with you, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James