Hi, there. Thank you for sharing your experience with the LG TV (86UA7700PUA) model. We understand how important it is to have access to your favorite streaming apps, and we appreciate you taking the time to let us know what’s happening. This model runs on LG’s webOS platform, and app availability can vary depending on region and licensing agreements. To check if Hulu and other apps are available for your TV, we recommend visiting the LG Content Store directly from your TV or online. Make sure your TV’s software is up to date by going to Settings > All Settings > Support > Software Update. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you’d like us to take a closer look or assist with setup, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help you get the most out of your Smart TV. ^Juvy

Hello Benjamin, thank you for sharing your experience with your LG 86UA7700PUA Smart TV and for outlining what you’ve noticed, including vertical lines appearing on the screen after two years of use. We understand how important it is for your TV to deliver a clear, consistent picture so you can enjoy your viewing experience without interruption. To help support the display behavior you described, you may find it helpful to walk through a few quick checks: 1) Power‑cycle the TV by unplugging it for one minute to allow the panel and control system to reset, 2) Confirm all HDMI and external device cables are fully seated, as loose connections can cause display artifacts, and 3) Test the TV with no external devices connected to determine whether the lines appear across all inputs. You can explore your product manual, including display‑related guidance on pages 7 and 10, here: https://www.lg.com/us/support/product/lg-86UA7700PUA.AUSQ?. You can explore the full feature list and support details for your LG product here: https://www.samsclub.com/ip/lg-86-ua77-series-4k-uhd-ai-smart-tv/15850624766#maincontent. LG would like to review your situation directly to assess your TV’s display performance and explore the best path forward. Please reach out to lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Miggy

Hi, there. Thank you for sharing your experience with the LG TV (86UA7700PUA) model. We understand the importance of having a user-friendly setup process to access your favorite streaming services, and we are fully dedicated to providing the support necessary to resolve these registration and app issues for you. When apps like Netflix, HBO, or Hulu won’t install, it often helps to check that the TV is connected to a home network with a strong signal, ensure the region settings are set to the United States, and confirm that the LG account used on the TV matches the same region. Restarting the TV and router together can also help the content store refresh properly so apps download without interruption. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-the-hulu-app--20150717611047?. If you are still unable to access your preferred streaming applications, please email us at lgdigitalcare@lg.sprinklrsupport.com so we can investigate this further and assist you with the next steps. ^Juvy