Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 86" Class UA7700 Series 4K UHD Smart TV for
LG 86" Class UA7700 Series 4K UHD Smart TV
Back to item details
3.9 out of 5 stars
stars
123 ratings72 reviews
  1. 5 stars59% (73)
  2. 4 stars12% (15)
  3. 3 stars7% (9)
  4. 2 stars5% (6)
  5. 1 star16% (20)

Member photos

Sort by |
Showing 31-40 of 72 reviews
Sep 17, 2025
Reviewer name: Roger D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A bargain

[This review was collected as part of a promotion.] Excellent picture, great price. Very pleased with the quality.

Review from lg.com/uk
Helpful?22BDZNDC959315850624766
Nov 21, 2025
Reviewer name: KIM
1 out of 5 stars
1 out of 5 stars review

Hulu is not one of many apps not allowed

Do NOT purchase this television if you enjoy using multiple apps. Hulu is one that it will not permit you to add. Purchased another tv a few months ago, brand LG of course and it did permit us to add it to that one. STAY AWAY from this series

Helpful?22BDZNDC959315850624766
reply from LG Digital Customer Care

Hi, Kim. Thank you for sharing your feedback about your LG TV (86UA7700PUA) model. We understand how important it is to have access to your favorite streaming apps. For LG TVs, app availability can vary depending on the webOS version installed on the unit. A helpful step is to check the LG Content Store directly on your TV to confirm which apps are supported for your model and software version. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-how-to-download-smart-apps--20153174119431. If you need further assistance with app compatibility or software updates, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Nov 21, 2025
Reviewer name: DENNIS
1 out of 5 stars
1 out of 5 stars review

Waste of money

Not an option for zero stars. software is slow and now 8 months in the screen has a line in it. Customer service with LG has been overwhelming unhelpful. Will probably toss it and get something better.

Helpful?22BDZNDC959315850624766
reply from LG Digital Customer Care

Hi, Dennis. Thank you for sharing your experience with your LG TV (86UA7700PUA) model. We know how important it is for your television to deliver smooth performance and a clear picture. If you’re seeing a line on the screen, one helpful step is to perform a Picture Test from the TV’s settings menu—this helps determine if the issue is with the panel itself or with connected devices. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If you need further assistance with service or repair options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

May 12, 2026
Reviewer name: Nathan
5 out of 5 stars
5 out of 5 stars review

Fantastic value!

I was in the club intending on getting a smaller TV but saw this was on sale and decided to go for it! I am so glad I did, its fantastic! Its huge! A little bigger than expected, but boy is it awesome! The picture is beautiful! I highly recommend. I have owned a few other LGs and they have all been great. Not a fan of the software, but we just use Roku so its a non-issue for us.

Helpful?22BDZNDC959315850624766
Jun 30, 2026
Reviewer name: Benjamin
1 out of 5 stars
1 out of 5 stars review

Bought the TV in July of 2024. TV has vertical lines in June of 2026. I called the company. They said nothing wrong with the TV or it wouldn't have worked for the 1st year. Warranty was only a year. 2 years for an expensive TV to last is completely unacceptable in my opinion. I will not buy LG electronics ever again

Helpful?22BDZNDC959315850624766
Aug 29, 2025
Reviewer name: Eddie K
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV for the money

[This review was collected as part of a promotion.] Great tv, just had this for 2 weeks, 65 inch version is a great size, not too overwhelming. Screen is bright, colours are impressive, especially watching in HD or even better in UHD. Set up was easy enough following instructions on the screen. Only downside was when trying to attach the feet to the tv, this was very difficult, holes didn’t line up properly. LG should come up with a better design/method to attach the feet. Overall though I am very happy with my purchase and would recommend this tv

Review from lg.com/uk
Helpful?22BDZNDC959315850624766
Aug 12, 2026
Reviewer name: Jamboodle
1 out of 5 stars
1 out of 5 stars review

Avoid LG Brand like the plaque

Every time I sat down to watch TV it would take several minutes to connect to the network. Other times it would clear the credentials and I would need to log in again. Now it has quit connecting completely. Only 3 months old and now I need to mess around with a warranty claim.

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hi. We appreciate you taking the time to share your review regarding your LG 55UA7700AUA TV. We recognize your experience with the network connection issues on your unit. To help restore connectivity, try performing a power cycle by unplugging the TV from the wall for 60 seconds, turning off your internet router for 30 seconds before restarting it, and ensuring your location and time settings on the TV are set correctly. For guided step-by-step troubleshooting, please visit this helpful resource: https://www.lg.com/us/support/help-library/lg-tv-how-to-fix-internet-connection-issues--20155140875834?srsltid=AfmBOorIABBZu8U2SI5EXL5EER96Xo4CaRLqqeI-Tz2H0IeNT2MZfDVk. We want to help ensure your home setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Jul 2, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Do Not Buy This TV

We bought this as our living room and it is almost impossible to set up without calling tech support. We could not download simple apps like Netflix, HBO, Hulu, etc. We created multiple accounts for the tv specifically and it would tell us it was registered outside the US or that it was a Social Account. Took well over an hour just to figure out where to even start. Other expirence with smart TV’s are sooo much easier. Save yourself the time, do not buy this TV.

Helpful?22BDZNDC959315850624766
reply from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with the LG TV (86UA7700PUA) model. We understand the importance of having a user-friendly setup process to access your favorite streaming services, and we are fully dedicated to providing the support necessary to resolve these registration and app issues for you. When apps like Netflix, HBO, or Hulu won’t install, it often helps to check that the TV is connected to a home network with a strong signal, ensure the region settings are set to the United States, and confirm that the LG account used on the TV matches the same region. Restarting the TV and router together can also help the content store refresh properly so apps download without interruption. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-the-hulu-app--20150717611047?. If you are still unable to access your preferred streaming applications, please email us at lgdigitalcare@lg.sprinklrsupport.com so we can investigate this further and assist you with the next steps. ^Juvy

Jul 18, 2026
Reviewer name: SB7700
3 out of 5 stars
3 out of 5 stars review

Great picture and sound, but foolish design

While the actual tv picture and sound are excellent, the design and layout of the ports on the back of the set are horrible. As well having the mounting feet spaced so far apart that the unit will not fit on a standard 48” a/v stand or cabinet. Stupid design features. Also found the technical help a little lacking, and the non-inclusion of any type of owners manual completely unacceptable.

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hello, Steve. We appreciate you sharing your thoughts regarding your LG 65UA7700PUB TV. We are pleased to hear that you enjoy the picture and sound quality of your set, and we recognize your feedback with the port layout, stand placement, and documentation for your unit. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

May 12, 2026
Reviewer name: KathyKF
2 out of 5 stars
2 out of 5 stars review

Poor set up information.

We bought this LG television because we had other LG products. Unfortunately, we found the TV impossible to set up. The instructions were hard to understand and there weren’t even very basic instructions included. It was so frustrating that we returned the TV and are now trying to decide on a different brand instead.

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hello, Kathy. We appreciate you sharing your experience with your LG 50UA7700AUA, and we always want setup to feel smooth and straightforward from the moment you unbox the TV. Our TVs include an on‑screen guided setup, and many customers find that walking through the steps in our Getting Started guide makes the process much clearer. You can review it here: https://www.lg.com/us/support/tvs/getting-started If you’d like us to walk through the setup process with you or review anything further for future reference, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James