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Customer reviews for LG 86" Class UA7700 Series 4K UHD Smart TV for
LG 86" Class UA7700 Series 4K UHD Smart TV
3.9 out of 5 stars
stars
123 ratings72 reviews
  1. 5 stars59% (73)
  2. 4 stars12% (15)
  3. 3 stars7% (9)
  4. 2 stars5% (6)
  5. 1 star16% (20)

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Showing 51-60 of 72 reviews
Mar 26, 2026
Reviewer name: Magnum QI
5 out of 5 stars
5 out of 5 stars review

Great dependable tv.

This is our third LG TV purchase this year and we’re very happy with both 65” and the 55”. When it is back in stock, we’ll order a 27” for the kitchen. They are easy to navigate and work very well.

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hello! We’re excited to hear how much you’re enjoying your LG TVs. Picking up the 65" and 55" in the same year is quite the upgrade streak, and it’s great knowing they’ve been easy to navigate and performing just the way you hoped. We love that you’re already planning to add the 27" to your kitchen lineup once it’s back in stock — sounds like an LG home in the making! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 8, 2026
Reviewer name: Jayt70
5 out of 5 stars
5 out of 5 stars review

Great for Playstation 4pro and Playstation 5pro

Love this tv. Got for my PS4PRO and PS5pro. Lg put Game Optimizer in it it has great gaming i Love thev features.HDR10PRO Looks amazing. My 1st time utilizing HDR and what a different it makes

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hi, Jay! We’re thrilled to hear how much you’re enjoying your LG TV, especially with your PS4 Pro and PS5 Pro. Gaming really shines when features like LG Game Optimizer and HDR10 Pro come together, and it’s great knowing you’re seeing that difference firsthand! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 10, 2025
Reviewer name: Anonymous1974
3 out of 5 stars
3 out of 5 stars review

Great picture

I was hesitant to but an LG TV, but glad I did love the picture quality I game a lot on PS5 and the graphics are great. My only reason for giving it 3 🌟 rating is everything I read about this TV is in order to really enjoy it's full potential is you need a special (magic) remote in which this TV does not come with.

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

To help us look into the specifics of your TV model and advise on the compatible Magic Remote options, please send us your TV's model and serial numbers to lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. We look forward to receiving your email! ^James.

Aug 13, 2026
Reviewer name: Mm2255
1 out of 5 stars
1 out of 5 stars review

sound quality

TV sound quality is poor no matter which mode I select

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hi. We appreciate you taking the time to share your feedback about your LG 55UA7700AUA TV. We recognize your experience with the sound performance and audio modes on your unit. To assist with audio quality, try running a Sound Test under the Sound Settings menu to verify speaker function, and you can review our audio troubleshooting guide at https://www.lg.com/us/support/help-library/poor-sound-quality-sound-test--20154712586806?srsltid=AfmBOoq5r3JaCF6aoCk4OQBNbeMlB0pxHhwFH34eVv4tylcuwqnuUl3M We want to help ensure your home entertainment setup operates perfectly and brings you complete enjoyment. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Jul 17, 2026
Reviewer name: Joshuapaulokulski
1 out of 5 stars
1 out of 5 stars review

Screen never worked

[This review was collected as part of a promotion.]

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hello, Joshua. We appreciate you sharing your review regarding your LG 86UA7700PUA TV. We recognize your experience with the screen display not functioning upon setup. To help troubleshoot a blank display, perform a hard reset by unplugging the TV power cord for 60 seconds, press and hold the power button on the TV for 5 seconds while unplugged, and then reconnect the power cord securely to a known working outlet. For further guidance on resolving power and display issues, please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944?srsltid=AfmBOorjDZiH_PlUlP0_6r5n1STia2j94FkRuQkutJTwGfu4HB1JUQGw. We want to help ensure your home setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Jan 8, 2026
Reviewer name: Reither
3 out of 5 stars
3 out of 5 stars review

Average

Poor color and no real way to adjust the color. Red is way over done and using their ways of adjusting do not work well.

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hi. Thank you for sharing your experience with your LG TV. We appreciate you taking the time to highlight the color challenges you’re seeing, especially with the red tones and the adjustment options not giving you the results you expect. LG TVs do offer several picture modes and advanced color controls, and you may find the guidance on our official support page helpful for fine‑tuning your settings: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this color‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the helpful link above for additional support. ^James

Nov 26, 2025
Reviewer name: Steven Bx
5 out of 5 stars
5 out of 5 stars review

Very nice picture. Very nice price

[This review was collected as part of a promotion.] Best for the price compared to Samsung Visio etc etc. very nice picture Period. If you have to have the best then add $1000 to the price

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG Digital Care Team

Hi Steven, thank you for taking a moment to share your thoughts on the 65 Inch Class LG UHD AI UA77 4K Smart TV 2025, model 65UA7700PUB. We appreciate hearing how much you’re enjoying the picture quality and overall value. This series is built to deliver sharp 4K clarity with AI‑powered enhancements, and it’s great to know it stands out among other brands for you. We’re glad it’s meeting your expectations so well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

May 31, 2026
Reviewer name: Bud86
4 out of 5 stars
4 out of 5 stars review

Not happy

Really dislike the."magic" remote Sound isn't v good good o

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG Digital Care Team

Hello there Carla! Thanks for taking a moment to share your thoughts. We appreciate the shoutout and we’ll be sure to pass your notes about the remote and sound along to our product team. If you need anything else down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ^Rich

May 5, 2026
Reviewer name: Mema 7
4 out of 5 stars
4 out of 5 stars review

Good color

The TV is good the remote it comes with is terrible. Stop taking the number button off remotes.

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hello! Thank you for sharing your thoughts on your LG TV. We’re glad to hear the TV itself is working well for you, and we appreciate your honest feedback about the remote. Your point about keeping number buttons is noted, and insights like this help highlight what features matter most in everyday use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Mar 1, 2026
Reviewer name: JimmyLV66
5 out of 5 stars
5 out of 5 stars review

86 in TV

Easy set up and user friendly and sharp resolution and very good audio

Review from lg.com
Helpful?22BDZNDC959315850624766
reply from LG

Hello, Jimmy! We appreciate you sharing your experience with your LG TV, and it’s great to hear how much you’re enjoying the easy setup, user‑friendly interface, sharp resolution, and strong audio. Those are exactly the kinds of features we aim to deliver, and it’s wonderful knowing they’re standing out for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James