Hi, Kim. Thank you for sharing your feedback about your LG TV (86UA7700PUA) model. We understand how important it is to have access to your favorite streaming apps. For LG TVs, app availability can vary depending on the webOS version installed on the unit. A helpful step is to check the LG Content Store directly on your TV to confirm which apps are supported for your model and software version. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-how-to-download-smart-apps--20153174119431. If you need further assistance with app compatibility or software updates, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Hi, Dennis. Thank you for sharing your experience with your LG TV (86UA7700PUA) model. We know how important it is for your television to deliver smooth performance and a clear picture. If you’re seeing a line on the screen, one helpful step is to perform a Picture Test from the TV’s settings menu—this helps determine if the issue is with the panel itself or with connected devices. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If you need further assistance with service or repair options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Hello there Carla! Thanks for taking a moment to share your thoughts. We appreciate the shoutout and we’ll be sure to pass your notes about the remote and sound along to our product team. If you need anything else down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ^Rich