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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars1,630 ratings852 reviews
  1. 5 stars80% (1,309)
  2. 4 stars13% (206)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (51)

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Showing 31-40 of 852 reviews
Jul 30, 2021
Bryan
4 out of 5 stars review

Verified Purchase

Member's Mark Queen Premier Adjustable Base

Bed frame is quite heavy, but was easy to install. On first use, the bed made a loud squealing noise when raising or lowering the head. Contacted customer care (manufacturer) and was told to lubricate the wheels and joints under the bed. This was no easy task and certainly not something the consumer should be asked to do. While we are now happy with the frame, one wonders how often we will have to 'service' the wheels and joints. Not a sign of quality.

Helpful?10Q9TXZSS39R15826768549
Feb 4, 2024
Carla
4 out of 5 stars review

Verified Purchase

Great product - Check for missing items

Love the adjudtable bed! It is comparable to far more expensive brands. Very quick and easy to set up. I would give a 5-star rating but cannot due to the mattress retainer bar being missing and, after multiple attemps, i have not been able to talk to the right person to have the missing item sent to me. That part has been very frustrating.

Helpful?10Q9TXZSS39R15826768549
Aug 30, 2019
manfredsmom
5 out of 5 stars review

Verified Purchase

Zero Gravity setting rocks my world!

I debated long and hard before ordering this adjustable base as I did not want to buy a new queen mattress for it. No worries! The old school Serta coil mattress works fine with it. I also really like my headboard and didn't want to lose it. Again no worries. The headboard buts up to the base fine and has not shifted at all. I am certain it can be attached. I like the ease of use of the remote, the massage feature, and especially the zero gravity setting. We sleep with both feet and head elevated as my husband has gerd and snores (but no apnea) and I recently had a total knee replacement. W e are both sleeping much better. Since my German Shepherds do not like the massage feature as the sound bothers them, I can catch a few extras zees in the morning by turning on the massage. The only down side I see is that both sleepers have to be happy with the same setting IF you have a queen size. The king probably has duel controls that allow two different settings, but we did not want a split mattress situation. I have already recommended this bed to my sister and others as it does just what it says it will do and setup was an absolute breeze.

Helpful?10Q9TXZSS39R15826768549
Jun 25, 2024
Tara F
5 out of 5 stars review

Verified Purchase

Great Investment

First - this is very heavy. If you are a smaller person you might need help. This comes in a single piece that is folded in half. It was shipped via Fedex, which is not what the website portrays it to be. It says that the shipping company will reach out to arrange delivery. this made me think that it would be delivered and set up. Nope! It was left on my front porch. I had to drag the 100+ pounds over the door and into the house. I almost gave up!! Once I finally got it in and out of the box - set up was a breeze. It literally folds open - the legs twist on (adjustable by adding on pieces) and then you plug it in. 30 minutes tops. Comes with a battery pack but no batteries for it - it takes 9v - in case the power goes out. This works incredibly well for me. The vibration helps soothe tired, restless legs. the zero gravity feature is so relaxing and great for reading or watching television in bed. The back literally sits up at a 90 degree angle - if you need to eat in bed on a tray - this frame will help facilitate that.

Helpful?10Q9TXZSS39R15826768549
Jul 28, 2021
S Bunting
1 out of 5 stars review

Verified Purchase

Legs Don't Fit

Received the queen adjustable bed that is supposed to have adjustable legs, to customize the height of the mattress. The 6 legs are already screwed together so tightly we were unable to separate any of them to make the legs shorter, and only 3 of the legs would screw into the holes. Those 3 could be screwed into any of the 6 holes, the other 3 would not screw into any of the 6 holes. Very frustrating to not have this feature. Had to use 4 generic bed legs in order to set up the bed, and they are too short, making it difficult to rise up out of the bed. The other controls all work fine, but would really like a taller bed!!

Helpful?10Q9TXZSS39R15826768549
Jan 12, 2020
SW in Florida
5 out of 5 stars review

Verified Purchase

Outstanding quality for a very reasonable price.

This is the 3rd purchase of adjustable bases for my household - and this one is hands down the best. Just had to connect legs - which come in multiple sections so that you can easily decide on best height for your nightstand, etc. What impressed me the most is that the price doesn't reflect on the quality and function. Remote has multiple functions - all worked right out of the box. More functions than my way more expensive ones. Without a doubt I would highly recommend this purchase.

Helpful?10Q9TXZSS39R15826768549
Aug 3, 2021
WhoDa
5 out of 5 stars review

Verified Purchase

A definite plus is the extra head elevation

A definite plus is the addition of the head elevation. If you use an I pad, or watch tv in bed! Definitely do not pass up this feature. The base is quiet moving although the vibration mode is loud and obnoxious. I don’t need or use it and it scares the dog. I’d buy it again and may crawl underneath it to unplug the vibration motors so I don’t bump the wrong button and turn them on.

Helpful?10Q9TXZSS39R15826768549
Oct 6, 2024
Shelly
3 out of 5 stars review

Verified Purchase

great idea, not so great to use

I really wanted this to be a solution, however when you put it back to flat the foot area takes a long time to go back to flat...kind of weird. Also there is a light on under the bed all the time, haven't figured out yet if I can turn it off without unplugging the unit. The light on all the time lights up the room and makes it difficult to fall asleep.

Helpful?10Q9TXZSS39R15826768549
Dec 7, 2021
bandbri
5 out of 5 stars review

Verified Purchase

Seriously best purchase!!!

Could not be happier with this purchase. My entire family wants one of these adjustable beds now. We all decided a flat bed is boring and no one wants one anymore. Tested the snore button on my sweet husband several times and it works like magic. The massage button helps you relax and fall asleep. Has a timer on it so you can set it for 10 to 30 minutes. Zero gravity is so nice and it’s so nice to watch tv in bed and be so comfy. Love love love this base! Have had it two weeks now and never want to go back to a flat bed again. EVER. Buy it you’ll love it. Oh and the price!!! Wow!!! Shopped all over town and no one comes close to this price with all these options. Great quality. Very sturdy. Easy to set up. Only thing this one does not have that others have is the under bed lighting but I could care less about that. My dad, who is 89 tried it out and it was a huge help for him to help him get up since the back comes up so high. Made it easy to stand up. I’m sure if you are not feeling well withstand congested head being able to sleep with your head elevated will help you breathe easier as well. Win win bed. Buy it you won’t regret it.

Helpful?10Q9TXZSS39R15826768549
Jun 2, 2022
Richard
5 out of 5 stars review

Verified Purchase

Could not be happier with my adjustable bed!

This is a great bed. I’ve had it for a month and I love it. Extremely easy to setup and everything works as advertised. I researched many different brands and Member’s Mark was by far the best value with many features other brands did not have. If you’re shopping for an adjustable bed, this one deserves serious consideration.

Helpful?10Q9TXZSS39R15826768549