My original k-iced was damage the coffee was watery no matter if I hit the strong option or not. I called Keurig and my replacement was sent right away my new k-iced is perfect the coffee taste so good both hot and cold.

Thank you for my warranty replacement for my iced coffee maker it’s working perfectly fine. Everything was a smooth conversation and very easily to get my replacement.

So far so good. I did assume with it being Hot/Cold, the setting for cold would have (at the least) room water temp. Prepare to use lots of ice. Nice option though

I purchased the hot and cold brew and cold brew worked for 1 month then was only hot brew. I called and had new Hot and Cold brew sent to me and cold brew does not work. Very unhappy and disappointed.

It’s okay. It doesn’t actually make cold coffee, but I’m not shocked by that. It makes a mess, I’ve never had to clean so much splash zone before. Honestly I just wish I had bought a better one.

I have had this for a couple weeks now and it’s wonderful! The iced feature works so well. I only wish the water tank was bigger but that just means we are using it a lot 😊 if you’re on the fence about getting it just go for it! You won’t regret it

I was disappointed in the iced feature. It comes out hot first to “maximize” flavor of the pod but it never changes over until last minute. The ice is what makes it cold and melts since it’s hot water coming out.

My machine went dead after 9 months usage. Appreciate the service and support of Keurig to replace it with a brand new one. Couldn't imagine a service better than this. 5-stars!!!

When it works as its supposed to, It’s great. However, several times it is only brewing half of the ounces i choose. I am able to use the same k-cup and press again, just need to have another cup to catch the overflow.

Not as good as other keurigs. The water comes out very slow, machine is not high quality, seems to be made with cheaper materials. AND there is no power button! Have to plug in and out every use!!