I purchased a Keurig machine less a year ago, after it suddenly stopped working I called customer service. They were very helpful and quick to get a replacement sent to me for free!(Since I was under the limited year warranty)

Love my k iced single cup coffee maker and I was bummed that it stop working after 6 months but it was replaced right away. Hope it willlast longer this time. Thanks for the fast replacement.

Everything that I wanted, the iced coffee is truly iced and it makes a perfect cup of coffee. Amazing that it is so small, will fit in my dorm, and it can do so much!

My 1st brewer stopped working after 8 months and Keurig replaced it. It took several phone calls and emails but they got the job done. Thank you Keurig

Problems can arise in any company, but the true measure of a company is how they respond when a problem occurs. Keurig has been the most responsive I could ever expect. They responded and immediately corrected the problem.

Performs well, has multiple cup water receptacle, no need to add water for each cup a plus. Coffee is hot, brews very quickly, look forward to using ice coffee component in warmer weather.

Coffee doesn't get hot enough I've bought it his brand for years and I not happy anymore Your quality gets cheaper every new one I get and it they don't last. It's time For me to try another brand.

We absolutely love our new Keurig machine! Being able to make hot coffee and iced coffee is amazing. Unlike our old Keurig model this one is always ready to brew coffee whenever I put aa pod in.

I love this keurig after my previous one quit on me 3 weeks ago. It lasted around 3-4 years. But this new one heats water instantly plus I have an iced coffee option.

K-Iced Single Serve Coffee Maker was the perfect size to use in my home office. The cold brew setting ensured a perfect cup of iced-coffee without the ice melting. The brewer also had a strong coffee setting and can make hot coffee as well.