I ended up needing to use my year warranty and it was so easy. I’ve heard of warranty horror stories but it was so easy and honestly I think I like the white more than my original color.

Couldn't wait for our first cup. Up at 4 in the morning made a cup for myself and my best friends Absolutely magical. Just the right temperature. No more waiting on boiled water and pressing my coffee. Thank you so much for a GREAT PRODUCT

I like the color. I have another single serve maker the same color and wanted to upgrade slightly. I do not like the lid that covers the water because it's not attached to the coffee maker. You have be careful or it will fall into the water.

My K-Iced pot just arrived a few weeks ago. I love the speed at which it brews and the coffee tastes very flavorful. I love how it brews my coffee. I have not tried the iced coffee yet, I am anxious to do that soon.

Problems can arise in any company, but the true measure of a company is how they respond when a problem occurs. Keurig has been the most responsive I could ever expect. They responded and immediately corrected the problem.

Our 6 month old Keurig had an issue during the descaling process where it would no longer work. Contacted Keurig for warranty replacement and was an easy process. Disappointed the original machine failed, but they made it right.

I bought a new coffee maker. It did not work, called them up they sent me a replacement, asked me them to return the other one which I did. It was a matter 10 days and it was all over with.

This was advertised as an iced tea or iced coffee maker, when it doesn’t do anything different than my normal Keurig and it doesn’t do anything special for iced beverages. It’s splatters a lot as well.

I'm not pleased with the selection lighting and marked features. If it is not facing bright light it is difficult to see the size choices, when it needs water or descaling.

I prefer using refillable pods for my specialty coffee and I have to use force to get this Keurig to close on them. I've never had that problem with any other single-serve coffee-maker. Very disappointing. Please advise if there's a solution.