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Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter for
Samsung Genuine HAF-QIN 2 Pack Water Filter
3.7 out of 5 stars
stars341 ratings341 reviews
  1. 5 stars57% (193)
  2. 4 stars10% (33)
  3. 3 stars4% (14)
  4. 2 stars6% (21)
  5. 1 star23% (80)

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Showing 31-40 of 341 reviews
Mar 10, 2026
Jt4life
5 out of 5 stars review

Everything wanted in a water filter!!

[This review was collected as part of a promotion.] This Samsung refrigerator water filter has been excellent. Installation took less than a minute and it fit perfectly with no leaks or issues. The water tastes very clean and fresh, and the ice quality improved as well—no odd taste or odor. It's reliable and lasts about six months like advertised. Definitely worth using the genuine filter for the quality and peace of mind. Highly recommend.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Mar 12, 2026
00st
5 out of 5 stars review

full 6-month lifespan

[This review was collected as part of a promotion.] "Fits my Samsung Bespoke fridge perfectly. Pro Tip: After installing, run about 3 gallons of water through the dispenser to clear out the carbon air bubbles. Also, remember to Reset as it doesn't always reset on its own. Best taste for the full 6-month lifespan.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Feb 27, 2026
Unhappy
1 out of 5 stars review

Filter Makes the Fridge Not Worth it

This is my 2nd time replacing the filter on my fridge. Woke up the next morning to my kitchen flooring completely soaked. I've done everything I know to do to this filter and its still leaking. I've removed it and reinserted it multiple times. Trying to return the filter I just bought is impossible. My floors in my kitchen are already warping. I'm gonna end up having to re-floor around my refrigerator because if this. What a nightmare, stay away!!!

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung

We appreciate the thorough details you shared about the water filter concern, including the multiple replacement attempts and the situation you noticed after reinstalling the filter. A helpful guide under “Leaks from the refrigerator’s water filter” walks through the steps to check the filter installation, filter type, and filter housing. Please visit https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter If water continues to appear after completing the steps in the link, we’re here to support you further. Please contact us using the options below and include your reference number 1152189894 so your details can be located quickly: • Facebook Messenger: https://m.me/samsungsupport • X (Twitter): https://x.com/messages/compose?recipient%20id=18768513 • Samsung Community: https://us.community.samsung.com/ • Samsung Customer Care: 1‑800‑726‑7864 Samsung really appreciates your business.

Mar 2, 2026
Tiff
1 out of 5 stars review

Worst refrigerator

The water filter is so hard to get on. I just replaced mine a month ago left for work on Friday came home after 9hrs to find i has w inches of water in my kitchen, dining room, laundry room, and living room. I have water damage to everything carpet has to be replaced and cabinets and since it was the weekend have to wait till Monday for insurance and hope they will cover it. I am scared to leave to house now. O yea not mention my neighbor also have water damage. This all had to do with the water filter.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung

Hi Valued Customer, We value the details you shared about your Samsung refrigerator and the leaking that occurred during the water filter replacement. To help ensure the correct filter is used for your refrigerator model, and to avoid issues like leaking or improper fit, you can use Samsung’s filter lookup tool. You can explore the full guide here: Find the correct water filter for your Samsung refrigerator https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/ If your refrigerator experiences leaking after a filter replacement, reviewing the proper installation method can help ensure the filter is fully seated and aligned to prevent drips or water bypass. You can explore the full guide here: How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ If the issue persists, please do not hesitate to reach out through the options below: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose Samsung Community: https://us.community.samsung.com/ Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, please have this reference number (1152189920) available so we can assist you promptly. We appreciate hearing from you, and Samsung truly values your business.

Mar 11, 2026
Danny G
4 out of 5 stars review

Good filter

[This review was collected as part of a promotion.] Initially I ordered the wrong size product because the app recommended a different size. But after I received the correct filter it was seamless, replacing the filter was easy. I have hard water where I live and sometimes the tap can taste a bit off, but with the filtered water it tastes much better.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Mar 25, 2026
Claudia J
5 out of 5 stars review

I just love everything about Samsung

[This review was collected as part of a promotion.] I absolutely love my Samsung refrigerator! It looks amazing, works perfectly, and has made such a difference in my kitchen. Every single person who comes over asks about it and says they want one too. Highly recommend!

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Mar 25, 2026
Beirman
5 out of 5 stars review

Clean crisp water

[This review was collected as part of a promotion.] Perfect compatability. Quick and easy to install. As for longevity, last about 6 months with heavy usage. Has a high flow rate allowing to quickly fill making it much better than using an off brand filter. The filtration and purity of the water is definitely noticeable and makes for a clean crisp tasting water vs any non filtered water. Very happy with this filter performance.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Mar 10, 2026
Blaise
5 out of 5 stars review

Great Water Filter

[This review was collected as part of a promotion.] This is the best water filter I've had in a fridge so far. I especially like the ice but the water itself is great too. I've had it for 3 months now and it still shows as having almost 70% left before needing a replacement.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Mar 10, 2026
PeaceLoveLynne
5 out of 5 stars review

Great Filters and Delicious Water & Ice

[This review was collected as part of a promotion.] These filters are easy to install, last several months and make the ice and water taste pure and delicious. I prefer to invest in the Samsung brand filters as I trust the quality and I have never had a problem with any of my Samsung appliances or accessories!

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Feb 28, 2026
chico
1 out of 5 stars review

Poor engineering

Sounds like Samsung constantly avoids OWNING up to the fact that the water filter is difficult to install and leaks happen often. They have used their standard blah, blah, blah language. This is an issue and so is their faulty ice makers. Do not sell/give my contact information

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung Care

Hi Chico, We acknowledge the time you took to share your review of your Samsung refrigerator, and we value the details you provided about leaks around the water filter. If moisture is appearing near the filter area, reviewing the filter’s condition, confirming it is fully locked, and following the location‑based leak steps can help identify whether the issue is coming from the filter, dispenser, or another section. If the filter does not seat or lock properly, this resource walks through steps that can help ensure a correct fit and seal. You can explore the full guide here: Fix filter fit issues in Samsung refrigerator https://www.samsung.com/us/support/troubleshoot/TSG10007311/ Please keep this reference number for your records: 1152190244. If issue persists, feel free to reach us through the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business.