Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter for
Samsung Genuine HAF-QIN 2 Pack Water Filter
4.2 out of 5 stars
stars
654 ratings654 reviews
  1. 5 stars73% (477)
  2. 4 stars8% (54)
  3. 3 stars2% (14)
  4. 2 stars3% (22)
  5. 1 star13% (87)

Member photos

  • +461 images
Sort by |
Showing 1-10 of 654 reviews
Oct 21, 2026
Reviewer name: DBartolome
5 out of 5 stars
5 out of 5 stars review

Great Filter

[This review was collected as part of a promotion.] It was time for a new water filter. Current Water was tasting a little bitter. Ice was really bitter. After installing this water filter, the water tasted a lot cleaner (note - you will need to flush the water line a little to taste the difference). However, the biggest difference was the ice. Previously, when the ice would melt you could sense it was a little funky. However, upon installing this filter that weird taste is no longer present.

Review from The Insiders
Helpful?1PO6DMBCQOPL15661171213
Oct 15, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Easy

[This review was collected as part of a promotion.] I love this filter. The Samsung fridge filter is very easy to change and performs very well. The filter came in a box not a hard to get in plastic . With a small turn the filter is out and ready to load the new one, it takes about 15 sec. The filter does a very good job with filtering out the bad taste of city water. I would definitely be purchasing again and would definitely recommend to a friend or family.

Review from The Insiders
Helpful?1PO6DMBCQOPL15661171213
Oct 14, 2026
Reviewer name: RSoto911
5 out of 5 stars
5 out of 5 stars review

Awesome Filter!

[This review was collected as part of a promotion.] The water in our city is not very good and smells awful. We definitely need a filter on our fridge and this HAD-QIN water filter seems to be working great. It was very easy to change on our fridge. It took less than a minute and is easy to get to on the front of the fridge. The water smells great and taste great too I will definitely continue to use this water filter.

Review from The Insiders
Helpful?1PO6DMBCQOPL15661171213
Oct 14, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Clean Mineral-Less water

[This review was collected as part of a promotion.] I have a samsung refrigerator, that takes this HAF-QIN filter, i like that it the fridge is constantly reminding you of the life of the filter. it was super easy to install. I do not like the taste of our tap water and sometimes have dirty water. this filter makes sure that our family is drinking the cleanest of water. the water tastes sweet and mineral/metal free.

Review from The Insiders
Helpful?1PO6DMBCQOPL15661171213
Oct 15, 2026
Reviewer name: kriscamaro68
5 out of 5 stars
5 out of 5 stars review

Great filter and fresh taste

[This review was collected as part of a promotion.] I’m very happy with the HAF-QIN Refrigerator Water Filter. Installing it in my Samsung refrigerator was quick and easy, and it fit perfectly without any hassle. The biggest difference I noticed was the taste of the water. After installing a fresh filter and running the recommended amount of water through it, the water tasted clean, fresh, and much better than it did with the old filter. It’s a simple replacement that makes a noticeable difference in the quality and taste of the drinking water. Overall, the HAF-QIN filter has been easy to install, works great in my Samsung refrigerator, and provides great-tasting water. I would definitely recommend it to anyone looking for an easy and affordable replacement filter that lasts 300 gallons or about 6 months.

Review from The Insiders
Helpful?1PO6DMBCQOPL15661171213
Jun 29, 2026
Reviewer name: Scabdidly
1 out of 5 stars
1 out of 5 stars review

Samsung should be ashamed and embarrassed

The recommended filter authentication app that accompanies the filter is absolute garbage. It's beyond worthless and simply DOES NOT WORK. If an actual human being designed it, they should change professions immediately because they are unbelievably bad at what they do. The only way this app could be worse is if it somehow made your phone take a crap in your hand while you were using it.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung

We'd like to better understand your experience with the water filter authentication app, Scabdidly, and explore ways we can assist. Please reach out to us through one of the support channels below and provide reference number (1152781387) for prompt assistance. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We hope to hear from you soon. Glaiza Samsung Care

Sep 23, 2026
Reviewer name: Anton
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

From the particular seller that I bought these from they looked good, but they did not pass their own built-in test for being genuine. I immediately returned them back for a full refund. Always DO the test on these filters with the magnetic strip included. If the strip that you are supposed to pull looks like a part of the sticker when pulled, it is probably a well made fake.

Review from walmart.com
Helpful?1PO6DMBCQOPL15661171213
Nov 26, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Worthless

This filter will not work with the Bespoke french door fridge. EVERY time I've replaced it, the filter housing breaks. I'm awaiting the cost and service appointment since it is now outside the one year warrant. I cannot believe Samsung is not standing behind this awful product. User beware. If you have a Bespoke french door fridge with beverage center, you're likely to break your fridge replacing with the EXACT same filter.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

Hi there, We understand how you feel about your overall experience with the water filter. We want to speak to you directly to know the refrigerator model and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151433588) when you message us so our team can retrieve your information. Thank you. -Camille

Feb 23, 2026
Reviewer name: Larissa
1 out of 5 stars
1 out of 5 stars review

Samsung Water Filter Test — No Real Change

I compared tap water and filtered water using a TDS meter. Tap water measured 122 ppm and filtered water 130 ppm. Based on these results, I couldn't see any improvement with the filter, since the mineral levels were basically the same.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

Larissa, thank you for your review of our water filter. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille

Jan 30, 2026
Reviewer name: Samson
1 out of 5 stars
1 out of 5 stars review

Terrible packaging

Can Samsung really not come up with better packaging?? My teenage boy got a cut a few weeks ago trying to open it. I am surprised nobody has sued yet.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung Care

Hi Samson, We understand your frustration with your son getting a cut while opening the water filter. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151968863) to help our team pull up your information when you message us. Thank you. -Ricardo