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Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter for
Samsung Genuine HAF-QIN 2 Pack Water Filter
4.1 out of 5 stars
stars
521 ratings521 reviews
  1. 5 stars68% (352)
  2. 4 stars9% (46)
  3. 3 stars3% (14)
  4. 2 stars4% (22)
  5. 1 star17% (87)

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Showing 1-10 of 521 reviews
Sep 24, 2026
Reviewer name: ajwolfe05
5 out of 5 stars
5 out of 5 stars review

Clean Water and Easy Install

[This review was collected as part of a promotion.] I have a very happy with the Samsung water filter so far. My entire family drinks the water from the refrigerator every day because it tastes so much better than tapwater. My wife, especially like it because there are chemicals in the water. In regards to the installation, it is so much easier than any refrigerator I’ve had before. Installation of the filter took maybe five seconds. The best part is, you don’t have to move anything out of the way to replace the filter and there is no mess to clean up. I am very happy with this filter!

Review from The Insiders
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Sep 24, 2026
Reviewer name: K15HXX
5 out of 5 stars
5 out of 5 stars review

Fresh

[This review was collected as part of a promotion.] I received my Samsung HAF-QIN replacement water filter for my new Samsung Refrigerator. It came well packaged and sealed. The installation was straightforward by simply twisting the locking mechanism left and it springs out. The new one slides in the same way and twists back right and it locks in place. We use the water and ice a lot and have clean, filtered water that tastes good with over 40 different contaminants removed after having gone through my softener system. This filter keeps my water system in the refrigerator performing great and keeps me from buying bottled water.

Review from The Insiders
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Sep 24, 2026
Reviewer name: Susshu
5 out of 5 stars
5 out of 5 stars review

Easy to Install and Great Water Quality

[This review was collected as part of a promotion.] I recently replaced my refrigerator filter with the Samsung HAF-QIN water filter, and the whole process was very easy. Installation only took a few minutes, and it fit perfectly without any trouble. After replacing the filter, I noticed the water tasted fresh and clean with no unusual taste or odor. We use the refrigerator water every day, so having good-quality filtered water is important for our family. I also like that this is a genuine Samsung filter made specifically for my refrigerator, which gives me more confidence in the fit and performance. The water flow has been good, and everything has worked smoothly since installing it. Overall, I’m very happy with the filter and would use it again when it’s time for the next replacement.

Review from The Insiders
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Sep 24, 2026
Reviewer name: Bez90
5 out of 5 stars
5 out of 5 stars review

Genuine Filter That Fixed Our Cloudy Ice Problem

[This review was collected as part of a promotion.] Our refrigerator's ice had started coming out cloudy and the water had a faint off taste, so I replaced the filter with this one and the difference showed up within the first pitcher the water tastes noticeably cleaner and the ice has gone back to clear rather than the cloudy cubes we'd been getting used to. Installation was straightforward since this is the square design our fridge requires I confirmed our old filter's shape before ordering and it twisted into place exactly like the original with no forcing or misalignment. The authentication tag was a nice reassurance step, I peeled it off and held it against the included magnet and the green stripes appeared as described confirming it was the real thing rather than a knockoff, which matters given how particular refrigerator filter housings can be about fit. Flow rate has stayed strong and consistent since installing it, no weak trickle from the dispenser and no dripping or leaking around the filter housing, which was my main worry going in given how a poor fitting filter can cause exactly that kind of mess. Since replacement is recommended roughly every six months, I've set a reminder so we don't forget and end up drinking through a spent filter without realizing it. The whole swap took only a couple of minutes once the old one was out. Overall this has restored our water and ice quality noticeably and installation was genuinely hassle free, and I would recommend it to anyone with the same square filter style refrigerator who has noticed their water or ice quality slipping.

Review from The Insiders
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Sep 24, 2026
Reviewer name: MrEvs
4 out of 5 stars
4 out of 5 stars review

Water tastes great

[This review was collected as part of a promotion.] For many years we have always used third party water filters in our Samsung fridge thinking that they were all the same. The Samsung HAF-QIN has proven that my assumptions were wrong. For a start it fits perfectly into the filter slot. No hard twisting or challenges seating the filter were required. It took a while for the water to start flowing, and we made sure that we flushed several gallons through before drinking. I was pleasantly surprised to not see small specks of carbon filter during the flushing process which normally occurs when I have changed the filter in the past. When it came time to taste the water, all of my family members commented that it tasted much better than before. I know we will be using this filter again and again in the future. One slight improvement would be to include a set of stickers that indicate the month or date it needs to be replaced. That way we can replace at the right time and continue to enjoy tasty and clean drinking water.

Review from The Insiders
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Jun 29, 2026
Reviewer name: Scabdidly
1 out of 5 stars
1 out of 5 stars review

Samsung should be ashamed and embarrassed

The recommended filter authentication app that accompanies the filter is absolute garbage. It's beyond worthless and simply DOES NOT WORK. If an actual human being designed it, they should change professions immediately because they are unbelievably bad at what they do. The only way this app could be worse is if it somehow made your phone take a crap in your hand while you were using it.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung

We'd like to better understand your experience with the water filter authentication app, Scabdidly, and explore ways we can assist. Please reach out to us through one of the support channels below and provide reference number (1152781387) for prompt assistance. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We hope to hear from you soon. Glaiza Samsung Care

Sep 23, 2026
Reviewer name: Anton
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

From the particular seller that I bought these from they looked good, but they did not pass their own built-in test for being genuine. I immediately returned them back for a full refund. Always DO the test on these filters with the magnetic strip included. If the strip that you are supposed to pull looks like a part of the sticker when pulled, it is probably a well made fake.

Review from walmart.com
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Feb 23, 2026
Reviewer name: Larissa
1 out of 5 stars
1 out of 5 stars review

Samsung Water Filter Test — No Real Change

I compared tap water and filtered water using a TDS meter. Tap water measured 122 ppm and filtered water 130 ppm. Based on these results, I couldn't see any improvement with the filter, since the mineral levels were basically the same.

Review from Samsung US
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reply from SEA Care

Larissa, thank you for your review of our water filter. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille

Nov 26, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Worthless

This filter will not work with the Bespoke french door fridge. EVERY time I've replaced it, the filter housing breaks. I'm awaiting the cost and service appointment since it is now outside the one year warrant. I cannot believe Samsung is not standing behind this awful product. User beware. If you have a Bespoke french door fridge with beverage center, you're likely to break your fridge replacing with the EXACT same filter.

Review from Samsung US
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reply from SEA Care

Hi there, We understand how you feel about your overall experience with the water filter. We want to speak to you directly to know the refrigerator model and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151433588) when you message us so our team can retrieve your information. Thank you. -Camille

Jan 30, 2026
Reviewer name: Samson
1 out of 5 stars
1 out of 5 stars review

Terrible packaging

Can Samsung really not come up with better packaging?? My teenage boy got a cut a few weeks ago trying to open it. I am surprised nobody has sued yet.

Review from Samsung US
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reply from Samsung Care

Hi Samson, We understand your frustration with your son getting a cut while opening the water filter. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151968863) to help our team pull up your information when you message us. Thank you. -Ricardo