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Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter for
Samsung Genuine HAF-QIN 2 Pack Water Filter
3.7 out of 5 stars
stars341 ratings341 reviews
  1. 5 stars57% (193)
  2. 4 stars10% (33)
  3. 3 stars4% (14)
  4. 2 stars6% (21)
  5. 1 star23% (80)

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Showing 311-320 of 341 reviews
Jun 7, 2024
mebbbn
1 out of 5 stars review

horrible

Sucks bbnnn,mkmoi7jjjhhhhhjjggffuhhvvhjhbbbjnbn b bbvmnh

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung Care

Greetings! It's disheartening when a product you rely on doesn't perform as expected, especially when it's something as important as a water filter. We wish to help wherever we can with your experience with the water filter, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147214192 to help our team pull up your information. Leo

Mar 25, 2024
NoLameness
1 out of 5 stars review

Lame website

Lame website. I can’t zoom in on anything. Can’t scan my “smart” appliance. Lame

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

Hi there, We are available to help you at any time. Please expound on what you are trying to do on the website so that we can provide the necessary support. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146984407, to help our team pull up your information when you message us. Have a great day. -John

Jan 20, 2023
Presley
5 out of 5 stars review

Great product.

I changed the water filter. Thank you for reminding me.

Review from Samsung US
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Dec 10, 2021
EMP17
1 out of 5 stars review

Don’t buy!!

This water filter is defective! Save your money!!!!

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung Care

Hello EMP17, Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the water filter as it's defective. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator. You can also watch the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE on how to replace the water filter. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144367104. -Noraina

Jun 15, 2023
Dimor
4 out of 5 stars review

Great

I saw the video how to change the filter before uninstalled and it was easy to install it.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Apr 1, 2024
Punkin
5 out of 5 stars review

Awesome Fridge

I love this fridge and freezer! I can fit so much in both and it’s so big!

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Nov 4, 2024
Raccoon
5 out of 5 stars review

Like the filter

Been working great i like the taste of the water. We drink from fridge everyday.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Apr 4, 2024
Danello
1 out of 5 stars review

underwhelming

It lasted like a month and a half before the "replace" light turned on

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

Danello, we understand the sentiments you shared about the water filter. Let's address this right away. Your water filter has a capacity of 300 gallons. Depending on your usage, it may or may not last six months. Here is the official product page of the water filter for more details. HAF- QIN https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#benefits Please check this link for more details. Kindly choose "Replace water filter." Also, we suggest you watch the video included. Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147012633) to help our team pull up your information. Have a great day. ^Camille

Jun 12, 2023
ardevandav12345
1 out of 5 stars review

dont buy!

THis thig sucks Pls dint buy it doesnt fit nor does it look slay

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

Greetings, All we want is to get you assisted with your water filter. Below is a link to help you fit your water filter in your refrigerator. Replacement filter doesn't fit in your refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109722/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. -John

Jun 1, 2023
OWNER OF SAMSUNGS
5 out of 5 stars review

Samsung smart counter depth side by side fridge

The look The style The ease The depth The price All that is wonderful about this fridge!

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213