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Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter for
Samsung Genuine HAF-QIN 2 Pack Water Filter
3.7 out of 5 stars
stars341 ratings341 reviews
  1. 5 stars57% (193)
  2. 4 stars10% (33)
  3. 3 stars4% (14)
  4. 2 stars6% (21)
  5. 1 star23% (80)

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Showing 301-310 of 341 reviews
May 12, 2024
firelad
4 out of 5 stars review

nice

5yrs ago still like new needs a bigger screen to watch tv

Review from Samsung US
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Sep 17, 2023
Ashok Ganapathy
1 out of 5 stars review

worst filter not lasted for 3 months

not lasted for 3months....for the price tag not up to the mark

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

We understand the water filter's significance. Let's get you the help you need, Ashok Ganapathy. We would love to speak to you directly to get more information about your water filter for better assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146298498, to help our team pull up your information. Have a great day! ^Chrystel

Oct 6, 2022
Toni
5 out of 5 stars review

Ilove it

Great item. I purchased this two months ago an it is great. LOve it

Review from Samsung US
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Dec 11, 2024
FOXIE
5 out of 5 stars review

NO PROBLEM

Excellent filtersand easy to replace. I would highly recommend.

Review from Samsung US
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Mar 23, 2024
Palvo
2 out of 5 stars review

Filter

Bought this fridge brand new; 2 months afterwards needed a filter.

Review from Samsung US
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reply from SEA Care

We want you to have the best experience with your refrigerator, Palvo. Let us help you with its water filter. The frequency of the water filter replacement depends on the quality of the water in your area and the amount of water you dispense. For tips, click the link and hyperlinks and watch the instructional video. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146983534, to help our team pull up your information when you message us. Have a great day. -John

Sep 22, 2024
Jody
1 out of 5 stars review

Filter change

I agree with other customers that the packaging is way to difficulty to open and cut my fingers!!!.

Review from Samsung US
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reply from SEA Care

Jody, thank you for sharing your observation about how difficult it is to unpack the packaging of our water filter. Rest assured that this will be forwarded to our development team for future improvements. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -John

Sep 15, 2023
moses
5 out of 5 stars review

wonderful

I bought a month ago it was great that is my faborite water ever and i want share it with my family

Review from Samsung US
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Jul 25, 2024
John
1 out of 5 stars review

Dont!

It bought a test kit and no it doesn't filter for shid

Review from Samsung US
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reply from Samsung Care

Hi John, We know how important the water filter is in our refrigerators. Let us help you. The Samsung water filters meet NSF/ANSI standards 42, 53, and 401, ensuring a reduction in various contaminants from your drinking water, including chlorine, lead, mercury, and emerging contaminants like pharmaceuticals. It would also be great if we could talk to you directly and gather more information about your concern. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147375443, which will help our team pull up your information. ^Rainly

Jan 28, 2022
Kervaskik
1 out of 5 stars review

Pitcher wont gill after changing filter

i changed the fikter and reset it and now my aito fill potcher wknt fill.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung Care

Hello Kervaskik, Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand your autofill water pitcher doesn't fill after you changed and reset your water filter. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01201488/ to guide you on the issue. Another link you check is this one https://www.samsung.com/us/support/troubleshooting/TSG01206863/ if there's a leak from the autofill water pitcher. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144357728. -Noraina

Nov 9, 2024
Moe alyemen
5 out of 5 stars review

Good

I buy this all the time this is the best filter you can ever buy

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213