Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter

Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter for

Samsung Genuine HAF-QIN 2 Pack Water Filter

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3.7 out of 5 stars

stars341 ratings341 reviews

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Showing 251-260 of 341 reviews

Sep 24, 2025

Samsung sucks

1 out of 5 stars review

FILTER DOEST FILTER

Filter doest work trash WE ALL NEED TO GET A CASE GOING AGAIST THEM

Review from Samsung US

Helpful?

reply from Samsung Care

Greetings, We understand your disappointment with your water filter that is not working. Let us help. Here is a link to the compatible refrigerator of the water filter, kindly go to page 88 for troubleshooting steps. User manual. https://downloadcenter.samsung.com/content/UM/202504/20250411114557838/T-TYPE_RF9000DC_DA68-04752V_EN_MES_CFR_250403.pdf Below is the link for guide on how to properly replace your water filter, kindly click the embedded words. Replacement filter doesn't fit in your refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01109722/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150835156) to help our team pull up your information when you message us. Thank you. -Ricardo

Aug 17, 2024

Nilss

2 out of 5 stars review

Leaks water

Leaks water after 1 week, I tried taking the filter to see if it was my mistake when installing but after removing it and placing it back it still leaks.

Review from Samsung US

Helpful?

reply from SEA CARE

Your convenience with the water filter matters to us. Let's get this sorted out, Nilss. We recommend browsing this link to help determine the leaks from the water filter. Kindly visit the embedded link for additional help. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147453860, to help our team pull up your information. Have a great day! ^Chrystel

Oct 10, 2024

Wolf

5 out of 5 stars review

A great filter

I had a water main break in my neighborhood last week. The water that was coming out my faucets in the house was brown. But the water that was coming out my refrigerator was crystal clear.

Review from Samsung US

Helpful?

May 23, 2024

Armand

1 out of 5 stars review

No recycling available....absolutely awful.

Absolutely disgusting that Samsung doesn't offer recycling of this product...what a lousy company. It's 2024, take some responsibility for your products you push out to people.

Review from Samsung US

Helpful?

reply from Samsung Care

Hi there, We truly understand how you feel regarding this filter. We are here to help you in any way possible. The water filter plays an important role in making the water that goes inside the fridge to be clean. Our team is currently looking for options on how to improve our service and we will take this into consideration. We want to thank you for bringing this up and we appreciate your time. Should you need support in the future, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147179066), and it will help our team pull up your information. ^Rodel

Nov 6, 2023

Sachi

5 out of 5 stars review

Ease of change

I always need to shut off my water when replacing the filter which is really easy to do but I have a difficult time resetting the refrigerator filter flashing light reminder

Review from Samsung US

Helpful?

Jun 29, 2020

Rella

3 out of 5 stars review

Waterfilter

samusung really need to work on there filters, not only that it not a fit. when it get clog up with all the minerals it runs slower. need to be replace before its time. the water doesnt taste...huh ok. dont have any water leaks.

Review from Samsung US

Helpful?

reply from Samsung Cares

Hello! Here's a troubleshooting link that'll help resolve your concerns https://bit.ly/2F3qmzU ^Ty

Nov 13, 2022

colbeerz

5 out of 5 stars review

worked fine

was a lil nervous after seeing a lot of low star reviews and reports of problems. anyhow took the old one out and popped this one in. looked identical to me. working just fine. fyi purchased counter depth side by side in 2021.

Review from Samsung US

Helpful?

Sep 3, 2024

Samsungsucks

1 out of 5 stars review

Hate everything about Samsung

The website is stupid. It boasts in several spots that you can save money by purchasing a subscription for the water filter yet there is NOWHERE to actually subscribe. And the page says "it's easy and convenient to subscribe!"

Review from Samsung US

Helpful?

reply from SEA Care

Hi there, We understand how disappointing it is when your expectations are not met when processing your water filter subscription on our website. We want to speak with you directly to offer support and give you a walkthrough to process your subscription. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147496280, to help our team pull up your information when you message us. Have a great day. -John

Feb 11, 2023

Leah

5 out of 5 stars review

Samsung refrigerator and HAF-QIN reverse osmosis

So happy with my icebox side by side it’s so nice Shelves are awesome Easy to clean inside and out No fingerprints The ice and water taste so good I am so happy with RS27T5200/ S/N:OB2G4BBTAO6626N 10/2022

Review from Samsung US

Helpful?

Feb 5, 2024

Badfridge

1 out of 5 stars review

Beware of water filter not fitting in refrigerator

Referenced my refrigerator RF23M8070SG and bought the Samsung brand HAF-QIN FILTER AS DIRECTED. Water filter doesn’t fit in properly and will not seat as it should. Waste of money.

Review from Samsung US

Helpful?

reply from SEA CARE

Hi there, I understand where you're coming from. Let's help you with this. I have shared the link below for instructions on how to place the water filter on the refrigerator properly. Also, kindly watch the YouTube video for further reference. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you require further assistance, please feel free to get back to us as soon as possible via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146826012, to help our team pull up your information. Have a great day! ^Chrystel