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Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter for
Samsung Genuine HAF-QIN 2 Pack Water Filter
3.7 out of 5 stars
stars341 ratings341 reviews
  1. 5 stars57% (193)
  2. 4 stars10% (33)
  3. 3 stars4% (14)
  4. 2 stars6% (21)
  5. 1 star23% (80)

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Showing 91-100 of 341 reviews
Mar 25, 2026
Gson
5 out of 5 stars review

Good product

[This review was collected as part of a promotion.] Great product , easy to install and good quality , highly recommend , fits correctly , seems to last a long time , water tastes and smells clean, factory fit for Samsung .

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Mar 11, 2026
Samsung guy
5 out of 5 stars review

Good water

[This review was collected as part of a promotion.] Love that I have the opportunity to buy more then 1 at a time. It's long lasting and a great filtration system.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Mar 25, 2026
Khash
5 out of 5 stars review

Fits perfectly and does the job.

[This review was collected as part of a promotion.] Filter is working as expected, however the life looks short. Must be based on the volume of water we filter I guess.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Mar 25, 2026
Anonymous
5 out of 5 stars review

Sweet tasting water

[This review was collected as part of a promotion.] I was skeptical about the purification claims, but the chlorine smell is completely gone, and the water tastes as neutral and refreshing as premium bottled brands.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Apr 13, 2026
Suz73
2 out of 5 stars review

Water still off

Doesn't taste like filter is even working since replacing it. Also the cost is way more than other sellers!

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung

Hi Suz73, We know how important it is to have a reliable water filter at home, especially after installing a new one. Running several gallons of water lets fresh water move fully through the system and helps the filter perform as designed. Making sure the filter is fully inserted and locked in place also supports smooth flow and consistent results. The fourth subtopic in the link below covers water filter optimization: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-from-the-dispenser-is-warm-or-tastes-bad Genuine Samsung filters may differ in pricing across sellers due to promotions, bundles, or certifications, and they’re thoughtfully designed to deliver a precise fit, smooth water flow, and reliable filtration performance throughout their full service life. If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152379940 ready when you contact us so we can assist you quickly. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care

Apr 6, 2026
ViZaM
5 out of 5 stars review

Great folder for my fridge and not expensive.

[This review was collected as part of a promotion.] The product is great, clean water and a very great taste, and holds a good long time.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Jan 13, 2026
ValY
5 out of 5 stars review

Lasting Effective Performance

[This review was collected as part of a promotion.] It is a very reliable and effective refrigerator water filter.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Dec 6, 2025
Customer
2 out of 5 stars review

Package

Hi Samsung! Filter quality is good but The Package is very insane to open. Please make our life is easier! Thank you

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung Care

Greetings! Thank you for sharing your experience with the water filter. We completely understand how important ease of use is, and we appreciate your feedback. Previously, the packaging was simpler to open, but we updated it to be tamper-proof and better protect the filter during delivery, ensuring it reaches you safely and unopened. We recognize that the new design can feel more challenging to open, and we are continuously looking for ways to balance safety, protection, and convenience for a smoother experience. Leo

Dec 19, 2025
tr1ckstyle
5 out of 5 stars review

Good filtration

[This review was collected as part of a promotion.] The water filter worked really, specially comparing to our previous refrigerator. Our water doesn't have any weird taste to it.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Dec 19, 2025
JoelT
5 out of 5 stars review

Easy enough to Install

[This review was collected as part of a promotion.] Filter was easy enough to install and it seems to perform pretty well and make a difference when it is first installed (taste wise).

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213