So I had bought a Members Mark Gas Grill over 15 years ago.It was working fine except the burner box was starting to rot. This new grill works great!! Put it together quickly by myself. Hope it last!!

Well built grill. Tried it out and heated up to 650º with no problems. the striker for the seering burner was broken other than that no major problems. Took about 3.5 hours to put together.

Missing parts Igniter electrical wire isn’t long enough and the two bigger ones well there’s only one and it’s to small to fit on the connector anyways thank got those where some of the LAST STEPS so I put this thing all the way together for NOTHING

I bought this grill at the end of May 2025 and it has been a thorn in my side ever since I opened the box. This grill is not worth it's weight in scrap material. Ease of Assembly - 3/5 This grill has a bunch of parts which have to be assembled. The majority of the parts are small and are in awkward installation locations. It takes about 90 minutes if mechanically inclined to install everything and you will need a second person to lift the main part onto the cabinet. Grill Function - 1/5 The grill comes with a extremely sensitive gas regulator which limits the output from the tank if the valve is opened to fast, the grill is jostled (think moving on concrete and hitting a little bump) or if the wind blows stronger than mouse flatulence. The cooking area is however nice with the stainless steel grates but the burners and deflectors are too low which does not allow for the cooking area to heat correctly. There are some serious dead spots on the grill area surface. Cooking area is more like an oven than an actual grill. Expect to heat the grill up for at least 30-45 minutes on high with all burners to get to 450°F. If expecting to actually cook on this, you will need to add an additional 15-20 minutes to the cooktime but could be more. For example a simple burger on a normal grill is 10-15 minutes on med-low with a flip halfway. If you are using this grill and it is on a 100°F day, it takes 10-15 minutes for the first side and another 10-15 minutes for the other side (if you're lucky). Don't worry about grease fires as it doesn't get hot enough to ignite the grease. Issues Had a bad regulator out of the box as it would not heat over 300°F. Replacement regulator took two month to arrive and when calling on a status update, they either said it was shipping in the next day or they were behind as they "moved the entire warehouse".

I had two disconnected wires and there was no description of the wire with the white protective sheathing. I called the 800# and was able to figure out where all the wires should be connected.

The grill comes well packaged to prevent damage to the parts. I am a 44 YO female and put this grill together by myself but did need someone to help put the grill on the stand as it is very large. It took me about 2-2.5 hours to put this together. I used the BILT app for assembly and loved it! I like how you can zoom, rotate, and turn the diagram and replay the step by step instructions as many times as needed. I definitely recommend using the app! Once I put my grill together, my first thought was "WOW"!! This is a beautiful, heavy-duty grill and looks first-class. All of the parts are well made-- even the grates are very heavy. This grill is thermostatic which maintains the desired temperature, just like an oven! You do need to read the instructions on lighting the grill as BBQ mode and Thermostatic mode have different lighting techniques. Once you read how to do it, it is fairly easy to light. I love the viewing window on this grill. I also love the sear burner to get that nice taste on steaks...yum! It has a very large cooking area also. This grill is heavy-duty and well worth the money. I definitely recommend!!!

I wasn't looking for a grill but found this on clearance at Sam's so I had to have it. Very good quality product. Assembly was a little slow for me because I didn't watch the video. Afterwards I did watch the video and it would have saved a lot of time. Grill fired up not problems on initial start. My dog and I are bachelor's this week so we had T-bone and hamburger patties. We both enjoyed. I do have any issues with the handle the paper goes in the handle came out. I called customer service and they are shipping one as one as one comes back in stock. I'm replacing all my grills with members mark grills.

A grill that wont get very hot is worthless. I have contacted customer service twice. I have tried all of their list of suggestions. There are other things not to like but not getting hot enough is a deal breaker. For example, today I had all 5 burners on for 30 minutes and it made it to 300 degrees. The food wasn't cooking so we had to finish it on the stove.

The other reviews are true. It's a lot of work to assembly and, worst part, and does not heat well. It takes forever to heat and the meat machines terrible because of the low temperature, even when all the burners are on high. Maybe because of the thermostat some burners take a while to light, even in the BBQ mode. I am glad that Sam's club accepted it back and refunded the money. I went directly to home Depot to but another one. It's a shame, I really liked how sturdy this grill was and the glass to peak inside was great. But not cooking well looses completely the purpose of the grill.

I bought this grill for 600 around July 4th. No issues with installation. I did it myself with the app. The thermometer on the glass not accurate. When my probe shows the temperature of the grill box at 345, the thermometer on the grill shows less than 300. So keep in mind your chamber might be hotter than what your thermometer shows. One cool thing is that I managed to use this grill as smoker too. I bought a smoke box and an aluminum heat resistant sheet to cover the ventilation hole at the back of the grill so the smoke could not escape. I can smoke salmon and pork loin with this method