Very well designed and crafted. The stainless steel grates are heavy duty/lifetime quality with large 790 sq inch cooking area + side burner. The five stainless steel burners/heat baffles and controls are also very high quality, with even heat distribution. Assembly instructions are clear/easy to follow - assembly hardware is clearly labeled. I bought one for my daughter... then bought one for myself. I did the research, and comparable quality grills cost two or three times the cost of this great grill.

Holy cow! This is a great addition to our BBQ arsenal. We received this grill and within a couple of hours, my husband had it set up and started cooking. The only help he needed was for me to help him lift the top part as it is larger and heavy and has glass and we did NOT want to break it. I would have cried. Once we set it up it was ready to go, and we went straight to cooking. WE WERE COOKING! We utilized every single feature that night. I wanted to make sure that this grill would do everything we needed it to. We used the sear plate which is a great feature to use for steaks or simmer sauces on the side. We used the oven feature, which cooked the jalapeño popper the best. We grilled some chicken and everything cooking evenly with no issues. Having the glass on the front of the lid is nice because as the oven feature or grill feature is going, we can keep an eye on the food to ensure no burning. The drip pan is plenty big enough to not have to worry with a larger cooking session going. The only flaw we found was a chip in the enamel probably from shipping. But it is minute, and you can correct on your own. All in all, this is a fantastic grill and a fantastic price. The about of uses this one appliance can give lends to the overall value. I am going to eat my steak now! GET COOKIN!

I bought this grill in march and used it a few times, but it wasn't getting past 450 degree, which isnt hot enough to get a good sear on things. So i reset the regulator a few times and that didn't work Called customer service from the grill manual, and she sent me a new regulator, boom!!! Now I'm cooking with fire! Its a simple system, so people who are wanting to return a grill because it's not getting hot enough, i hope you read how simple the fix was! Well built and pretty. I like the window. I own many different outdoor cooking apparatus and this was to replace my other members mark grill that i never covered and rusted out (my bad!) Now that its working properly, ill be gas grilling much more often!

I've had this grill for about three weeks now and I've used it almost every day. It is the best grill I have owned by far. It was easy to put together using the instruction booklet. You understand how well it's built and has been designed as you put it together. All burners burn hot and immediately turn on. You can use the built-in thermostatic control, that works like an oven, or old-school thermostat on the lid. The best feature on this grill is the heat resistant glass that's on the front of the grill itself. No more popping the lid up to "check your meats". You can view it directly through the glass window! This grill is a must for any backyard and for those of us who like to entertain. 10/10!

My grill arrived and the exterior packaging was quite tattered from shipping. I took pictures before I opened it. There was a large dent on the very top of the grill lid. The back corner (metal) of the lid was broken completely off and lying in the bottom of the box. I called Sam’s customer service immediately. Sent them pictures. They offered to schedule a pick up for a full refund. I could also keep it for a discounted price. They offered to let me keep it for a 25% refund. I countered and they accepted my offer on 33% off. Later I found a leaflet with a number to call for missing parts. I called and they shipped me a new lid. It was quite a task to assemble. Took several hours over 2-3 evenings. I discovered another scratch on one of the cabinet doors but once assembled, it was not as noticeable as it had been lying flat in good lighting. I did not order a new door. The grill lights easily and cooks well. The grill did not reach my usual 500 degree starting point but it grilled just fine heating to 450 degrees. I’ve used it once and it was a good experience. My guests loved the meal grilled on this unit. Overall, a good experience. Just didn’t go perfectly as planned.

This grill is great! I've had many grills over the years and so far this one is the best. The construction is very good with the exception of the bottom frame. I say this because I assembled it inside on a nice flat surface and when I rolled it outside to its final location, the doors were not lined up even though they were perfect at the end of assembly. I tracked the problem with the flexing of the base as it was now sitting on slightly uneven pavers. Otherwise, I would have given this grill 5 stars. The burner box and sides being made of thick aluminum, means NO RUST EVER, something that all of my other grills suffered premature failure from due to rusting out! The look and feel of this grill is very superior to anything else I've looked at before and the full width glass window in the lid is awesome and allows me to see how the food is doing without having to open the lid and subsequently letting lots of heat out. The Sear Burner is also very nicely designed and very hot but at the same time it can be turned down to allow use as a side burner as well, something which I absolutely had to have! This grill cooks very evenly without flareups due to the offset design of the drip plates and it does run very hot. In addition, the cooking grates are made out of thick, heavy duty 304 stainless steel which should hold up very well in the long run and not rust, another of my must-haves! Hopefully the side shelves and panels will hold up well over time but they are NOT stainless steel. They do however have a nice thick coat of paint so as long as they don't get scratched, I don't think rust will be a problem. I almost forgot to mention that it can also be used as an outdoor oven and it has a separate thermostatically controlled gas valve that allows you to set a specific temperature and it is supposed to automatically regulate the flames to maintain your set temperature. I cannot comment on how good that works as I haven't used it as an oven as yet and probably seldomly will. Overall, I would highly recommend this grill.

My children got me this grill for father's day. Nice looking grill. Easy to assemble. Has a lot of cooking space and the window is nice for checking food without opening the lid letting heat out. Pretty cool oven type feature. Great for rotisserie. (It does not come with a rotisserie) It does come with a cover, which is nice. Over all great grill with one exception. Lighting it is very strange. It has 5 burners. You need to turn on 1-3-5 and hit the igniter then you need to turn on 2-4 by holding the knobs until they ignite. Strange but you can live with it. I enjoy it and have already cooked many meals on it. Great grill. 👍

The casting on the firebox is crooked making the left side burner out of level. We have been in contact with the manufacturer of the gas grill and they even acknowledged that it is a bad casting. But, they do not offer a replacement part for this problem. I would like to hear from Sam's Club about this problem.

You have to get used to the way the burners are lit. Knobs are plastic. Why didn’t the designers close off the back end to allow someone to utilize the cabinet space? Instead, it’s open to nature and anything that’s placed inside the cabinet will get soaked and dirty. Too be continued…

Grill does not produce sufficient heat to be functional.I contacted customer service and did all recommended checks for leaks and did reset regulator numerous times. A new regulator was sent and installed and grill still does not heat up as needed. Is there a defect in this type regulator? What is next step in fixing problem?