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Customer reviews for Member’s Mark Pro Series 5-Burner Gas Grill with Thermostatic Control for
Member’s Mark Pro Series 5-Burner Gas Grill with Thermostatic Control

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Showing 21-30 of 160 reviews
Mar 26, 2024
Pittsburgh Guy
3 out of 5 stars review

Verified Purchase

Top Quality, however

I was very pleased with the quality of the material that went into building this grill. The gauge of the the metals are not thin like in most competitors. However, the natural gas input was only 3/8". Other natural gas grills I bought in the past were 1/2". This seemed to cause the grill to take a bit longer to heat up to max temperature. I am one that likes to grill out in the winter months when there is no snow. A little concerned with the reduction in volume of gas, this may be an issue.

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Jul 6, 2024
MaD1
3 out of 5 stars review

Verified Purchase

Received what appears to be a used grill!

The "idea" of this grill is what makes it a good grill. I admit that I must get used to how it heats. The one thing that I can say for sure is that I was not sent a brand new, never used grill. I could immediately tell by the condition of the box. The box was also damaged and resealed. Once I started removing the contents of the box and began the assembly process, I noticed that the wheels were worn. A clear indication of it being used. There were some other issues too, such as the bottom of the grill, where the wheels were inserted. That was bent too. I kept building and hoped for the best since I needed the grill for a 4th party I was hosting. Finished assembly and used it a couple of days later.........my grill already looks like I have had it for a year. This is due to the scratches and dents. The grill that this replaced felt like better quality and considering the cost of this grill, I would have expected better. I am giving it 3 stars for all these reasons. Good luck with your purchase, hopefully you receive a brand-new grill!

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Jun 29, 2024
Ray S
5 out of 5 stars review

Verified Purchase

Ray's Grill

I shopped around first and did not find any grill that compares at this price. It was not a problem putting it together either. Even some higher end more expensive grills did not have all the amenities this has. I have used it several times and it cleans up nicely.

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Mar 13, 2024
Joem
5 out of 5 stars review

Verified Purchase

Great Value!

Works great! Great value. Take about two hours to assemble with the app or booklet. A smoker-box would be a nice addition. You have to read the use instructions clearly to get used to the 2nd & 3rd burners, due to the oven control which works great.

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Jul 17, 2024
Jeff
5 out of 5 stars review

Verified Purchase

Great grill

Best grill I ever owned. The side sear burner is much better than having it in the grill ing area. Burgers cook with minimal flare ups, value is good also. The only issue was putting it together, even though instructions were god it took 4.5 hrs for 2 people to assemble.

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Mar 29, 2025
Tim
5 out of 5 stars review

Verified Purchase

Wow

Very impressed

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark, happy grilling!

Jun 12, 2025
None
5 out of 5 stars review

Verified Purchase

Grill

Like

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Jul 15, 2025
Johnnyb
5 out of 5 stars review

Elegant looking, heavy and quality made

This is a serious grill, very elegant looking, heavy and quality made. My biggest complaint is the assembly instructions. The parts arrive neatly packed in about 7 or 8 boxes, and the instruction manual even identifies all pieces however the assembly instructions don't call identify which box the part is in so you have to open all boxes before you even start assembly. Somewhat frustrating.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re happy to hear that you&#39;re enjoying the Member&#39;s Mark Pro-Series 5 Burner Gas Grill. <br /><br />Please Note: Page 28 in your manual shows a diagram of which parts are located in each of the boxes. However, your feedback regarding labelling each of the boxes with a sticker or identifier indicating which parts are inside is a great idea, and has been noted! Your feedback is appreciated, as we are always looking for ways to improve customer experience. Thank you again for your excellent feedback!

Jul 11, 2025
AAROGERS
1 out of 5 stars review

Waiting Over 2 Months for Hardware

I made a previous review about this issue and came to update it. My first review is missing - so it looks like they delete negative reviews. Ordered the grill late April, arrived without hardware early May. After many calls to "customer service" it is now July 11th and STILL NO HARWARE.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear about the missing hardware upon purchase. We apologize for the delay in receiving a replacement. The replacement parts and hardware were stored and shipped from a warehouse in Canada. With the recent tariffs put in place, we set up and shipped all our warranty parts to a new warehouse within the USA so valued customers like yourself didn&#39;t have to pay extra tax, or face delays with shipping at the border. With this transfer of parts, there is significant delay for initial warehouse set-up. We apologize for the inconvenience, and will get your part to you as soon as the set-up is complete. Once your order has shipped an email with tracking information will be sent.<br /><br />We expect to have the transition completed, and to resume normal shipments within the coming weeks. Once your order has shipped, you will receive an email with tracking information. Please note, to avoid any unnecessary delays have begun shipping parts to customers as they become available. You may receive multiple packages for the same order. We appreciate your patience during this process.

Feb 28, 2024
Bianca_des
5 out of 5 stars review

Verified Purchase

Fantastic

Really happy with my choice. This grill is solid, cooks amazing. I haven’t used Temperature control yet. Used the app for assembly. Everything went smooth.

Helpful?7JPJ443ZM2DF15614065821