Great grill!!

Came with a part dented

Quick easy delivery

Great product!

Very disappointed in this purchase. The grill will not achieve anything past 470 degrees. On a day that the weather is 80 degrees and a little breeze with all 5 burners going the grill took over 20 minutes to reach 470. Should be able to expect better of a $700.00 grill, especially with the "No Return" caveat.

We bought this grill after seeing my father's grill still going after 10 years. We have had it for just over a year and love it. To people contemplating, you need to consider that this grill will last a long time with proper care. By that I mean clean it at regular intervals especially the bottom of the firebox. The firebox is made of cast aluminum. If you do not clean it you may have a flare up or uncontrolled burning of food particles which will burn hotter than the cast aluminum will handle. We had a flare up and the firebox is now deformed where the flare up was. We are looking to replace the basin so we can keep using it. It's an awesome grill but you have to take care of it.

We bought this grill because our last Member's Mark grill lasted far longer than any other grill we have owned and this one was the only option with stainless steel grates. Burners one, three, and five turn right on and stay on. Burners two and four require lighting while pushing in the control knob for several minutes while a thermocouple heats up. Why on earth some designer thought these two burners needed a thermocouple will remain one of life's great mysteries. Women are far easier to figure out. Absolutely do not buy this grill even if it is the last grill on earth.

I was going to buy a Weber, but then since they are made in China as well I figured if I am stuck with almost all China BBQ’s, may as well look at other brands & options. I liked the features on this BBQ, the stainless racks, viewing window, and sear burner were appealing enough for me to make my purchase. Thankfully assembly was easy for me. The castors should be better, but the overall finished product looked good, and I was excited for this grill. Then went to use it, and realized this BBQ has the even burners on this “thermo” setup, which you must push and hold the knob down to activate until the thermo units stay on. Well, mine do not stay on no matter how long I push them down and after standing at my BBQ just to hold down the knobs I am extremely dissatisfied and disappointed in this unit. I can’t do anything but hold down these two knobs to keep them lit, I’ve tried to adjust the knobs on output, the “bbbq/bake” knob, etc.. and nothing works. The whole option of switching from bbq to an oven is ok, but if a bbq can not function like a bbq first like this then it is a 100% total fail product. Do not buy, spend the little extra and buy a Weber. Shipping took an extended couple of weeks as well, put me past a planned weekend which also sucked. I don’t return items like ever, but this bbq is going back. Save yourself the headache.

I have been using this grill for a few weeks now and I can honestly say it is one of the most user friendly grills I have ever owned. The temperature regulator keeps flame ups under control and the viewing window allows me to view my food without losing heat. As an added bonus, this grill has an oven like setting which allows you to set a temperature and keep it constant. It basically adds an extra oven to my household for big meals. It’s going to be great for the holidays.

Overall, this is a fantastic grill for any avid griller like me. Assembly took roughly 2 hours by myself. I took my time and didn't rush. All parts were there and nothing was injured or damaged with delivery. The grill grates are made of stainless steel and heavy-duty. I do wish the knobs were also made of a stronger material instead of plastic. I like the viewing window in the lid of the grill so I can see the food as it's cooking. The grill maintains its cooking temperature very well even after opening the lid to add food or turn food over. The searing station works great and is a fun feature. It's made of cast iron which should last for many uses. I would have preferred a more durable material for the wheels as they seem to be a plastic material and might not hold up over time. The grill has a removable grease tray that covers the entire bottom of the grill and can easily be washed down. This is a fantastic feature for ease of cleaning. The size of the grill is more than enough for a larger family or even a get-together with several people. I'm very satisfied with this grill and look forward to many more cookouts with it.