Works fine so far

Great grill!!

Came with a part dented

Quick easy delivery

Very disappointed in this purchase. The grill will not achieve anything past 470 degrees. On a day that the weather is 80 degrees and a little breeze with all 5 burners going the grill took over 20 minutes to reach 470. Should be able to expect better of a $700.00 grill, especially with the "No Return" caveat.

We bought this grill after seeing my father's grill still going after 10 years. We have had it for just over a year and love it. To people contemplating, you need to consider that this grill will last a long time with proper care. By that I mean clean it at regular intervals especially the bottom of the firebox. The firebox is made of cast aluminum. If you do not clean it you may have a flare up or uncontrolled burning of food particles which will burn hotter than the cast aluminum will handle. We had a flare up and the firebox is now deformed where the flare up was. We are looking to replace the basin so we can keep using it. It's an awesome grill but you have to take care of it.

We bought this grill because our last Member's Mark grill lasted far longer than any other grill we have owned and this one was the only option with stainless steel grates. Burners one, three, and five turn right on and stay on. Burners two and four require lighting while pushing in the control knob for several minutes while a thermocouple heats up. Why on earth some designer thought these two burners needed a thermocouple will remain one of life's great mysteries. Women are far easier to figure out. Absolutely do not buy this grill even if it is the last grill on earth.

I have been using this grill for a few weeks now and I can honestly say it is one of the most user friendly grills I have ever owned. The temperature regulator keeps flame ups under control and the viewing window allows me to view my food without losing heat. As an added bonus, this grill has an oven like setting which allows you to set a temperature and keep it constant. It basically adds an extra oven to my household for big meals. It’s going to be great for the holidays.

Assembly, about 2.5 hours. I would suggest making all the phillips head screws as #2. Larger screws were much better with a #3 phillips head. Parts were well organized, including the screw set. Even tho I didn't need any, really appreciate the extra screws. The little tool for the wheel assembly is pure genius. I did break the plastic cover on the side burner spark ignighter. That was an assembly issue on my part, the end of it got hung up on safety grate on the side burner as I was tightening the screw. Reason I'm giving this 4 instead of 5, the oven temperature is running 50F high in almost all settings. I've confirmed it with both a digital oven probe and an infrared gun. I'm hoping it's adjustable.

I purchased the natural gas version of this grill. There were two problems with the grill as received: 1) The grill would not heat up to more than 350 degrees, even after an hour - I checked and all 5 burners were working fine on the BBQ setting. I made the assumption that the factory had installed the propane orifices instead of the natural gas orifices because the orifice holes were very small. I happened to have a set of 100mm orifices from a previous project. That problem is solved. 2) Also, it is impossible to keep the burners lighted if the wind is blowing more than a gentle breeze. We live in SE Kansas and the wind is always blowing, much of the time, over 35 MPH. This makes this grill unusable much of the summer. Do you have a suggested way to add a shield to the back of the grill to protect it from the wind. On a positive note, on a recent, mostly calm day, the temperature control system worked like a champ, keeping the grill temp at 250 degrees for three hours. With a stiff breeze blowing, the flame gets blown out every few minutes, especially with the temp controller working.