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Customer reviews for Member's Mark Pro-Series 5-Burner Gas Griddle for
Member's Mark Pro-Series 5-Burner Gas Griddle
4.5 out of 5 stars
stars
779 ratings366 reviews
  1. 5 stars79% (612)
  2. 4 stars8% (64)
  3. 3 stars4% (35)
  4. 2 stars3% (22)
  5. 1 star6% (46)

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Showing 41-50 of 366 reviews
May 18, 2024
Reviewer name: andy51
5 out of 5 stars
5 out of 5 stars review

Very pleased, working as expected.

Very pleased with the purchase. The one thing that really disappointed is we looked at the grill online on Sunday and saw it on sale at $349, but when we decided to order Monday it had gone up to $399 which did not seem like a normal sale change for Sam's. We love to use it. I seasoned with the blackstone seasoning and found it worked great when you have it at the high temp to put the mixture and then close the lid to let it "smoke off" the oils. Ended up with a well seasoned surface and really enjoy how much we can make at one. It gets really hot and purchased a glove to help protect your hand. I cannot see a case to cook on high, but the seasoning process it was very tough to keep your hand over. It is awesome to have a cover and scraping tool included for he same price. As well, to have the ability to level the top. I think the bolts could be a little longer for the adjusting though.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jun 21, 2023
Reviewer name: MJ and AJ
3 out of 5 stars
3 out of 5 stars review

Sweaty Lid, great griddle

Used this for the first time for Fathers Day Weekend. While we cooked brats for 30 people for over an hour, it worked great! HOWEVER, we did not notice that the lid was collecting grease when the lid was closed while cooking, so that when we opened the lid, grease went all over the patio from dripping off the back 2 corners of the lid. I have never had that happen with my other griddle and am debating on returning it.. It did not overflow the grease tray, so not sure if this is "normal" for the lid to sweat and drip this much. I'll try again and maybe change my review.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you so much for taking time to leave a review. This is the first time we have heard of grease/condensation taking place during cooking! Our recommendation would be to use cooking domes over extremely greasy food or when cooking in very large quantities to stop splatter, or cook with the lid open for these occasions. Please feel free to provide an update when you try cooking again. We are very interested to hear if the problem is reoccurring. Thanks!

Jul 4, 2022
Reviewer name: Warped Griddle
2 out of 5 stars
2 out of 5 stars review

Warped Griddle

I really love this, however the griddle started to warp every time we use it. After reading several more reviews this looks like it is happening with others as well. If they could get this right it would be prefect, but we're returning this and finding something new.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for leaving a review. It is very common for griddles to expand and contract during heating and cooling, and in some cases with thermal shock the griddle can warp or pop-up temporarily, but will correct itself. This is likely to occur in the first couple months of use but will correct itself with continued use. You can reduce the impact by only placing room temperature foods on the griddle, never placing food right from the fridge or freezer onto the surface, and also not pouring water on the surface for cleaning.All Member’s Mark items carry a 100% member satisfaction guarantee . If you require any assistance, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.

Jul 3, 2024
Reviewer name: Rrb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Spectacular!

Spectacular, best option on the market as far as value. Can’t get enough of cooking on this thing! You would have to spend at least 3x to do better, and I doubt it would be worth it. I have no cons whatsoever. Heats even and temp controls work great. Lid is absolutely necessary and works great. I’ve used it on all settings from high to low for various meals and it has performed flawlessly. My friends thought I must have spent over $1000 for it. Has been very efficient with propane consumption as well. If it is running out of fuel after several cooks there is a leak somewhere. Easy assembly with the 3d app instructions. Love, love, love! So much nicer than my friends black stone which cost more. Thank you Sams for another excellent product! This review is not part of any promotion and I hardly ever take the time to review anything, it’s that great.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're excited that you're excited about your new griddle. Thank you for choosing Member's Mark!

Apr 20, 2022
Reviewer name: Arturo
5 out of 5 stars
5 out of 5 stars review

Better than expectation

I have a grill but I always wanted a griddle. I missed out last year with the two drawers so this year I bought it and used it for a party. I seasoned it and cook 80 burgers for the first time ever and I got many complements on the taste. It was an easy clean and prep afterwards. Cooked evenly across the the griddle which I was excited about. It is a different feel that a grill and I can argue for both but the griddle can do it all breakfast to dinner. I am glad I have both, 8yr old grill and this fantastic griddle this year.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for leaving a review. There is so much you can do on a griddle. Breakfast is always a big hit as well as smash burgers. Enjoy your new griddle!

Apr 23, 2022
Reviewer name: Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Griddle not grill!

Like the griddle, but thought I was purchasing a combination grill/griddle for a gift. When the gifted person opened the box to assemble he realized it was griddle only. He decided to keep the griddle and seems pleased with the versatility of the griddle.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for leaving a review. We are happy that it turned out to be a happy accident!

May 17, 2024
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent grill

Excellent grill with value! Very heavy, Sams crew loaded into my suv. I’m a 52 year old single woman. To heavy for myself to unload myself, so I unload pieces at a time except for flat stone surface top. Had my sister help with that. But assembled all myself. Instructions were awesome!!! Came with extra screws in case needed (didnt need them) I price shopped every where and this by far the exceeded all others for size, type and overall quality and value.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're happy to hear that the assembly went smoothly. Thank you for choosing Member's Mark!

Jun 24, 2024
Reviewer name: ISPublic
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value

Best value purchase I've had in recent years. I was about to purchase the major Flatop brand grill but stopped by Sams to check out their grills. To my surprise they had a flatop with similar specs with the high end brand. They even have a comparison chart of specs. To top it off, this grill was on sale. So I purchased it for half the the price I was planning to spend. It also came with and excellent cover and a scrapper. I've used it a few times and performs flawlessly. The only things that need improvement are my griddling skills. I highly recommend this griddle.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for taking time to leave a review with your recommendation. Thank you for choosing Member's Mark, happy grilling!

Dec 12, 2023
Reviewer name: PS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product for the money.

This is a good griddle. I have had use of two. The Blackstone and the Gorilla-grill. Both are decent but this one for the price is the best of the three. The only thing I am concerned with is the plain steel base. The rest is stainless, and it is good so far. The 5 burners are awesome. Takes some getting used to. It gets hot fast. It cleans up easily. Again, for the price, I think it is the best around.

Helpful?52AT8TJPAQC615568471988
Mar 10, 2022
Reviewer name: Tim
2 out of 5 stars
2 out of 5 stars review

disappointing

This design is suck a disappointment compared to last years model. The clearly cut quality by removing the useful drawers and switching to basic open cabinet. The drill lid on new model means those with built in outdoor kitchen won’t be able to use it without pulling their grill out of its slot nearly a foot to open the grill

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for taking time to leave a review and your feedback! It is true, we made some changes to this year's model. We took the feedback that we received from customers and made a few changes. Including adding a custom fit grill cover, the addition of magnetic tool holders on the side shelves and yes, we did change the cabinet to include doors rather than drawers. We kept the lid and griddle top the same. Your feedback regarding having to pull the griddle out to open the lid in an outdoor kitchen has been passed along. Thank you for your suggestion! Happy grilling!