i purchased this item and it started leaking from the back within a month , I called Hamilton Beach and they were great and sent me a new product. It was working fine for many months and then it started leaking again from the bottom heating coil this time. I had company so i found a neighbor selling hers and i bought it to use for my guests. Within that week it started leaking from the bottom heating element coil also. I have sent Hamilton Beach another email they said they would respond in 10 business days and i'm still waiting. there is a design flaw for 3 units to leak . i wanted to love this item but i have to say they might be lemons. If they reach out me i'll update this review.

I really wanted to love this product however it has so many issues with this, one the issue with the clogged lines due to water. Always make sure you are not using tap water or you find yourself cleaning the lines with vinegar etc.. that worked for a bit but now the issue leaks every time a good amount of water from the bottom seems dangerous. Im constantly having to fix this or rigging it to brew some coffee. Im tired of having to try many things. Hamilton warranty is not good. I am exploring other options soon please consider another product

We bought this coffee maker and absolutely loved it. We had it about a year and it started to leak out of the bottom. We did not buy any warranty and we loved the coffee maker so much that we just bought a new one...what are the chances of it happening again, right? Wrong. The second one also started to leak out of the bottom and of course, did not buy a warranty on the second one either. Guess I should have read the reviews first before wasting my money on a second one. Sad thing is that I also bought my brother one as well. Very disappointed to say the least. Hamilton Beach needs to do a recall on these or something.

I wish Hamilton Beach would stop selling these. We are on our 3rd one and the last one just went out. According to Hamilton Beach,there is a tubing inside the machine that gets pinched and it cannot be fixed. The 1st when replaced I only had to pay shipping for a replacement. The last 2, they wold only give me a 50% discount. They’ve all lasted maybe pretty close to a year. I would avoid buying this at all cost. They’re just a waste of money. Now to find a coffee maker that lasts longer than a year!

I purchased this just over a year ago. Went to make coffee and the water goes from the unit to all over my counter and floor. I googled the problem and found a hose is defective. It cones loose and there is no fix. Hamilton Beach said it’s out of warranty. Too expensive I last thirteen months.

Liked the idea of a 2-way maker. Disappointed that the single serve side did not meet our expectations. Brewed about 4 single cups using "K-cup" type and 2 using ground coffee and only 1 did not blow up and throw coffee grounds everywhere. The lid was very hard to close with the K-cup in it. Company's solution is change coffee brand and use a #1 cone filter. I should not have to do either of these. Hamilton Beach has been around for a long time and we have owned other HB appliances with no issues, but I returned this coffer maker.

I bought this coffee maker seven months ago and it made great coffee until last week when it started putting water out everywhere except into the pot. I cleaned up the mess and the pot and tried again (twice). Neither the carafe side or the single side puts water through the filter(s) -- only the bottom of the pot all over the counter and kitchen floor. I went and got another Mister Coffee. They might not last long but for the money I spent on this FlexBrew (on sale) I could have bought three Mr. Coffees.

purchased 3.14.2020- woke up today 8.8.20. same spot on countertop since purchased. today it decides simply not to work. returning it. wont replace w same. it doesn't get very hot anyways so I'll try something different. years ago I had a $20 todays cost proctor silex that lasted for 20 yrs that I bought for $12 when i was young and broke so maybe another one of those. Pretty tired of buying stuff i have to replace again and again

Have had this coffee maker for roughly 2.5 years and I would have returned it after using a few times because the brewing process is very slow, but my dear hubby had purchased it as a gift.... The hot plate has cracked. The lid is warped (which makes me concerned that good grade plastic was not used.) The steam while brewing is ridiculously, a LOT and now I'm searching for a new coffee maker because one of our cabinets is showing signs of steam/water damage.

Works great!!