This has been sitting in a box for the last four months because it stopped working. The pod part just completely stopped working. I have a warranty on it, but no one will answer me on the warranty. I had protection put on it.. It's a great pot coffee pot when it works.

Ok, I've had this exact coffee maker for YEARS, and loved it. Our old one "seemed" to be going out and since I am NOT a foo foo coffee person and my old one was PERFECT, I scrambled, thinking they were no longer being made. PANIC! (Yeah, I know, it's just a coffee pot)? Nope, THIS is THE coffee pot, (for me, and you)? It makes pots, pods, and "fill your thermos," all simple, easy, fast, and no fuss or worry. I can't remember exactly when we bought the first one, but it was at least 18 years, longer? As I said at the beginning, our coffee pot started working again and did for six months. My wife suggested I take the new one back, but I was so happy to have gotten it, I would have kept it for 18 more years, (longer)? In short (yeah, I know, sorry, nothing "short" about this review). If you want something that will work perfectly and last a LONG time, this is your COFFEE POT. BUY WITH CONFIDENCE AND ENJOY!

i purchased this item and it started leaking from the back within a month , I called Hamilton Beach and they were great and sent me a new product. It was working fine for many months and then it started leaking again from the bottom heating coil this time. I had company so i found a neighbor selling hers and i bought it to use for my guests. Within that week it started leaking from the bottom heating element coil also. I have sent Hamilton Beach another email they said they would respond in 10 business days and i'm still waiting. there is a design flaw for 3 units to leak . i wanted to love this item but i have to say they might be lemons. If they reach out me i'll update this review.

I absolutely love this coffee maker! I love that you can make a full pot but can also make a full 14 oz. travel cup in the same machine! I can use the single k-cup pods or make a cup with ground coffee. I was able to eliminate the need for a Keurig and a coffee maker and freed up much needed counter space. I like the taste of the coffee from this machine so much better than the Keurig. The only thing I wish this machine had that it does not is a separate power button for each side or a "keep warm" button for the pot side. If I make a pot and then someone makes a travel cup, it shuts off the pot and will not allow you to turn it back on to keep it warm, so we have to work around that, but otherwise it was an excellent purchase!!

I like the convenience of making a pot or a cup BUT the reason I wanted a new coffee maker so I could have piping hot coffee. This one is no better than my old coffee pot. My boyfriend has a Black and Decker coffee pot that cost only 20 bucks and makes really hot coffee not just barely hot. I wish I had purchased one of those.

I have been using this coffee maker for about two months. So far I've been pleased with it. I like the ability to brew K-cups and also have a traditional drip maker and carafe. I can't speak to some of the negative reviews criticizing the reliability, so far it has been very good for me and I brew at least two K-cups a day and use the carafe side once every few weeks. The only issue I've had is that sometimes the K-cup will burst, as some other reviewers have noted, and coffee grinds spill out all over the front of the machine. You will have to clean up the front of the coffee maker, the counter it sits on, and also go and clear the needle mechanism. This does NOT happen all the time and in my two months of use I've identified the cause to be certain types of K-cups that may not have a secure seal on the foil on the top of the K-cup. So far I've been able to brew fine except for the Sam's Club decaf K-cups. And even then it's not every K-cup, probably one out of every 15 or 20 cups. Other Sam's Club flavors work fine. But when it happens it is a hassle. The issue may be the way the K-cup mount on the Hamilton Beach FlexBrew works. My old Keurig has a cartridge that cradles the entire body of the K-cup and the needle clamp section seems to fully cover the top of the K-cup. The FlexBrew hold the K-cup well enough, but the needle assembly seems to push down on the center of the foil with a circular rubber part that forms a seal against the puncture point but leaves enough room for imperfect K-cups to burst through the edge of the K-cup's top (when the K-cups brew the FlexBrew pushes a lot of pressure into the K-cup). Again, it doesn't happen all the time, it seems to depend on the quality of the K-cup. Still, if the manufacturer could remedy this and send out replacement needle assemblies to the owners, it would make this a 5 star product for me. Other things I liked: - The single-serve side also has a basket that you can use with regular coffee grounds. Many coffee aficionados I know claim this preparation of coffee yields a better cup of coffee than using K-cups, although personally I'm happy either way. - The carafe has a great spout that pours smoothly and doesn't create spills. - The price is great for a machine this versatile. One other thing to note: other reviewers may have mentioned the single-serve side requires you to fill the reservoir each time you brew. That is true and while it is a slight inconvenience, I got used to it pretty quickly.

Kinda slow, no reservoir for water with k-kup side. Have to put the exact amount of water for the cup your using when using k-kups and if you pit too much itll run all over the counter top. I like the fact it does both k-kup and caraff but its very slow even the k-kups take about 3-4 minutes to make one cup of coffee.

I bought this coffee maker a year and a half ago. Within the first month, the single-serve brew basket broke. Being under warranty, the company replaced the parts (but I had to pay shipping). 6 months ago, the pump mechanism stopped working on the single serve side. Having only a 1-year warranty, I was out of luck. I continued to use the maker for the carafe side, which has now bitten the dust as well. It will turn on, but no longer pump water through to brew. If you want to spend more time fixing your coffee maker than drinking your coffee, this machine is for you! Hahaha!

The first one only lasted one day and something went out on it but was replaced and this one works fine. Love that you can brew pot, cup, or k-cup on one machine. Does brew slower than I am used to but Love functionality of machine. Has a nice pot that pours coffee nicely.

Oddly enough, I came across this machine at my fav location while looking for bakery goods. It has recently started to leak from the bottom and run slow. But given that I bought it in 2018/19, I think I have gotten my money worth from it. I have used this machine often for a variety of reasons (hot water, tea, hot coco, etc). So writing this review when I am looking for a replacement seems appropiate. Yup, I am buying it again. Just hope it is as great as the first one.