Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please email our Customer Service team at customer.care@hamiltonbeach.com and be sure to include your model number, series number found on the bottom of your coffee maker in the email and we will be happy to assist you.