I bought this coffee maker seven months ago and it made great coffee until last week when it started putting water out everywhere except into the pot. I cleaned up the mess and the pot and tried again (twice). Neither the carafe side or the single side puts water through the filter(s) -- only the bottom of the pot all over the counter and kitchen floor. I went and got another Mister Coffee. They might not last long but for the money I spent on this FlexBrew (on sale) I could have bought three Mr. Coffees.

I bought this as a birthday present for my wife. She loves coffee makers and was intrigued by the machine's purported abilities. Unfortunately, we quickly discovered that this is not a 2-way coffee maker. That's because the K-cup feature does not work. Coffee grinds and water go everywhere when you attempt to brew a single serving using a K-cup. It makes a total mess of your machine and countertop. You are also left with a cup of coffee loaded with coffee grinds/sludge. Yuck!! My wife and I have tried it over and over again and the outcome is always the same. We waste a bunch of K-cups and have to do a lot of cleaning. At this point, we have seen enough. We could not be any more disappointed with this purchase. We have never had such a crummy experience with a Hamilton Beach product. From here on out, we will just use the carafe side and give up on inserting K-cups into the single serve side of the machine. Don't be misled by my 1 star rating. If I could have given this a 0 star rating, I would have done so. However, the lowest rating I was allowed to give was a 1 star rating.

I wish Hamilton Beach would stop selling these. We are on our 3rd one and the last one just went out. According to Hamilton Beach,there is a tubing inside the machine that gets pinched and it cannot be fixed. The 1st when replaced I only had to pay shipping for a replacement. The last 2, they wold only give me a 50% discount. They’ve all lasted maybe pretty close to a year. I would avoid buying this at all cost. They’re just a waste of money. Now to find a coffee maker that lasts longer than a year!

There are only two problems with this coffee maker that prevent it from reaching 5 star status - the heat plate rusts easily and the water riser hose to the spray head pops off. I have fixes for both problems. The first problem can be handled the way you'd treat a steel or cast iron pan. Just rub some grape seed oil on the hot surface of the plate before it cools and eventually it will season the plate like a cast iron pan. The second problem would be a deal breaker for folks that aren't at all handy with tools. When your coffee pot begins to lose all of its water on top of the kitchen counter instead of being poured over the coffee grounds to make your special brew, your riser hose has popped off of the spray head fitting. It's due to a poor choice in hose clamps for this application. The problem is, you cannot reach the fitting without cutting out an access port in the back of the machine. This is easily accomplished with a dremel tool or a hot blade to cut through the plastic. Once you have the access port open, just replace the clamp with a better one you can buy at any auto parts store. It's the size of a fuel line clamp. You should just take the old one with you to the store and buy one like I show in my photos. Instead of throwing away your leaking coffee pot, it will run line new again. I took a piece of black duct tape to cover the opening. It's virtually invisible since it's on the back of the machine anyway.

I have had two earlier versions of this Hamilton Beach coffee maker and neither one lasted. Now the single brew is a separate tank and works very good. I normally have a carafe of 10 cups in the morning and my wife loves her specialty cups one at a time. Have had it a month or more and have had no problems.

I love my new coffee pit

I have bought two of these. First one lasted about three years. Second only less than six months. Go to their toll free number for warranty and tells you to use website. Not every customer has that access. I do but when go there they tell you to send them an e mail which I did. The K cup side died and despite all my best efforts no way it would pump liquid. Even with out K cup. Will see what they do to make this right. But I am not holding my breath. Very seldom I give a poor review but best look elsewhere for a quality dual coffee maker. Fortunately I saved my old Keurig which I replaced with this as it took up less space than Keurig plus carafe coffee maker. Time break out the old machine!

While this coffee maker is attractive, it’s large compared to some other brands, thus it requires more valuable counter space. Despite this, it’s user friendly, and the triple brew coffee maker performs well with the exception of the temperature at the end of the brew cycles! The coffee is NOT hot enough to suit our taste! So, sadly, we will return this coffee maker that we bought at the end of December 2021. Now looking for a triple brew coffee maker that functions well and makes HOT coffee!

Have had this coffee maker for roughly 2.5 years and I would have returned it after using a few times because the brewing process is very slow, but my dear hubby had purchased it as a gift.... The hot plate has cracked. The lid is warped (which makes me concerned that good grade plastic was not used.) The steam while brewing is ridiculously, a LOT and now I'm searching for a new coffee maker because one of our cabinets is showing signs of steam/water damage.

We bought this coffee maker and absolutely loved it. We had it about a year and it started to leak out of the bottom. We did not buy any warranty and we loved the coffee maker so much that we just bought a new one...what are the chances of it happening again, right? Wrong. The second one also started to leak out of the bottom and of course, did not buy a warranty on the second one either. Guess I should have read the reviews first before wasting my money on a second one. Sad thing is that I also bought my brother one as well. Very disappointed to say the least. Hamilton Beach needs to do a recall on these or something.