Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker forMember photos









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Takes Time, but Good
The pro side is that it is dual featured, which is exactly what I was looking for. I wanted the convenience of a single serving with option for full pot when having guests. The pot of coffee is always hot and does auto shut off, if you should forget it. The con side is the program for timing did not work properly, so I could not set up for a pot of coffee to be ready the next morning, if desired. Also, you have to input water every time you use either side, so that is different to the Keurig brand. It does take a good 15 minutes for a pot of coffee, so that is back to old school. Don't be in a rush for coffee. Overall, regardless, it is a good product and would still recommend it. I have had mine about a year now.
This thing is amazing
I don't write reviews often but wow I like this coffee pot. I had a keurig that I got used to but it's reliability just stank. I am hoping this will last me years to come, I just love the flexibility this thing provides, not only in the kcup carafe situation but that I'm not locked into K cups only. Best purchase I've made in a while.
Good but not great.
I wish I could give 3.5 stars. I had a Ninja bar coffee maker that I loved. Unfortunately, it quit working after 1.5 years and I didn’t want to pay that price for a coffee maker that didn’t last. I’ve loved HB coffee makers before, so I decided to purchase this on b/c it fit all my needs. Pros: I was able to save counter space by eliminating my Keurig. It makes pretty good coffee, not as tasty as the Ninja, but not as bad as a cheap coffee maker. Easily set the program to make coffee in the morning. Has bold brew strength. Easy to fill if you don’t put it under a cabinet. Comes with a filter basket for your own ground coffee on the k-cup side AND it has a storage spot for it on the coffee maker. I love how the basket for the full pot has a specific way to put it in and it’s easy to do. Cons: Slow. OMG is this thing take forever to make a pot or a kcup of coffee!! (Which is why I set the timer) No reservoir for k-cup side. The kcup setup is clunky and difficult to close. We have had several accidents due to the lid not being closed all the way. If you use the included basket, this doesn’t seem to be a problem. I will reserve judgment on if I would purchase again because it depends on how long it will last. As of right now I would, because of the price (I paid $79 at Walmart) and because of the convenience of not having two machines. I really hate how slow it is and how much of a pain it is to use the k-cup, but wouldn’t keep me from purchasing again. I would say that it is worth the price.
Disappointed
I would suggest you search the internet before you buy the Hamilton Beach FlexBrew. We bought the FlexBrew on November 11th from Sam’s Club. In less than 8 months, the reservoir could no longer hold water and would leak out quickly all over my countertop. Knowing it had a one year warranty, I contacted Hamilton Beach Customer Service and received a response that I need to cut the cord off, send them a picture of the cut cord, call them to pay $12.00 with a credit card and they will forward me a new unit in approximately 15 business days. I really believe this product need some to be recalled!!!
Thank you for your review. We sincerely apologize for the issues that you experiencing with your Hamilton Beach FlexBrew 2-Way Brewer. Your satisfaction is important to us, as we strive to provide quality products and exceptional customer support. Please contact us at customer.care@hamiltonbeach.com or 1-800-230-4708, so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you.
Trash
Trash. Do not waste your money. This unit lasted about 7 months. First, the single brew side would and would not function. I cleaned the unit with vinegar and cleaned the screen. This went on for about 2 months (the unit was 5 months old). The single side would work for several days and stop. The caraffe side failed not long after the single serve side. Waste of money.
Awesome Value
I bought this about 3 weeks ago and my husband and I love it! He's a "drink a pot" of coffee kind of guy and I'm the "drink a K-Cup" 1 or 2 cup kind of gal so this was a perfect choice for us! We seriously love this and have not had any issues and its nice too because if he wants just a cup of reg. coffee or whatever later in the day, it comes with a filter to brew loose coffee in a single cup filter that comes with it. I haven't tried it yet, but I'll bet you could put a tea bag in the filter and brew a cup of tea if wanted. It is a great value and really would make a perfect gift as well for any occasion!
Disappointing
I own a flexbrew for office with single serve feature only and it works great. I bought this unit for my home because it offers carafe for weekends or entertaining--a great idea! However, design of single serve feature was changed and does not work. No matter the brand of kcup, the coffee ends up full of grounds. After contacting Hamilton Beach, they sent me a replacement kcup holder. This was exactly the same part I already had, so no change in performance. I can't recommend this machine. Purchase either a drip coffeemaker or a single serve coffeemaker but the combo does not work.
Perfect!!
After my 3rd Keurig died, I really didn't know what to do. I like the convenience of K cups, but also want the option of a programmable coffee maker. I considered the Keurig 2.0, but just didn't want to spend that much. When I found the Hamilton Beach Flex Brew at my local Sam's Club for half the price of the Keurig 2.0 I had to try it. I love measuring the water for a single cup in the size cup or mug I'm using, knowing I will have the exact amount of coffee I expect. (I never could pick the correct cup size on the Keurig. The icons didn't match up with most of what I had on hand, meaning the cup either over filled or filled half way. Too much to deal with in the morning with one eye open!!) The programmable carafe is perfect! I can set it up before I go to bed and make 2-10 cups of coffee. I set it to start about 10 minutes before my alarm so I wake up to fresh, hot coffee. The Flex Brew has a sleek design and fits in just about the footprint of my large Keurig. The enclosed instruction manual is easy to read, and the Flex Brew cleans easily. This is definitely a 10!!!
Read reviews first
Wished I had, it would have saved me a lot of aggravation. Bought this pot because I like the concept of the two brewing options. I had an older Keruig maker which after many years finally gave up.Long story short this pot is a diseaster. It does not accommodate all pods, it is very noisy, at times the single service had more coffee grind in my cup than coffee, you have to be very careful to only put in the exact amount of water on the single side because it will run every drop out even if you only want a normal cup no control on amount. You have to add water every time you want a cup, not convenient, the concept is great but really falls really short of what I expected. On the good side the water really gets hot. I am returning this pot as soon as I can. No clock no timer. Only had 4 days.
Love the dual option of brewing coffee
I bought this coffee maker a month ago for my home and the office. I've own a Keurig for about 3 years and remembered how I missed brewing coffee in a carafe. First and foremost you have the option of brewing for 1 person or 6 people. Also, it has the programming system so you can have your coffee brewed by the time you're up in the morning. This is for the carafe. I'm not sure if you can program the K-cup. I never tried it or looked to see if it's an option. The "bold" feature in my old Keurig never really brewed "bold" coffee. I use the same brand of K-cup always and it's good. However, after brewing the same coffee in the FlexBrew using the "bold" feature, the taste is 100% better than the Keurig. I think it's because the FlexBrew brews slower and therefore steeping the coffee longer. Every cup of coffee we make, whether it's a K-cup or the carafe is so delicious. Keep in mind, it takes longer to brew your coffee in "bold" but that's so you can experience true "bold" coffee. It's only been one month and I hope this product continues to brew the same quality coffee for years. "I love it"!!!