Bought one of the first models...left side plate got hot when brewing on the right. It broke about a year later...then tried them again, they fixed issue with left side heating up senselessly but right side spews out water everywhere and says it's clogged when it's not! Also, says it's empty when it not! I don't think I've had the second one even a year now!

Really liked this product initially but ultimately I ended up returning it. Carafe and k-pod in one machine is excellent and I used both over time but they had their issues: The carafe is made of really cheap material. I purchased three over the course of ownership. First one barely dinged the side of my faucet and cracked. Second one also cracked after a minor bump. Third one somehow cracked at the lid where it opens so the lid would constantly fall off. I love coffee and fill up quite a bit so it would have been nice if I could get a bigger mug into the k-pod side. K-pod coffee is really light, probably more of a pod issue, however I prefer a strong cup and couldn’t get that with the k-pods so I mostly just used the carafe instead.

I would suggest you search the internet before you buy the Hamilton Beach FlexBrew. We bought the FlexBrew on November 11th from Sam’s Club. In less than 8 months, the reservoir could no longer hold water and would leak out quickly all over my countertop. Knowing it had a one year warranty, I contacted Hamilton Beach Customer Service and received a response that I need to cut the cord off, send them a picture of the cut cord, call them to pay $12.00 with a credit card and they will forward me a new unit in approximately 15 business days. I really believe this product need some to be recalled!!!

I own a flexbrew for office with single serve feature only and it works great. I bought this unit for my home because it offers carafe for weekends or entertaining--a great idea! However, design of single serve feature was changed and does not work. No matter the brand of kcup, the coffee ends up full of grounds. After contacting Hamilton Beach, they sent me a replacement kcup holder. This was exactly the same part I already had, so no change in performance. I can't recommend this machine. Purchase either a drip coffeemaker or a single serve coffeemaker but the combo does not work.

I love the machine BUT the glass carafe is so brittle that all you have to do is bump it lightly and it breaks. Since the carafe cost is almost 1/4 of the total cost I don’t recommend buying. The manufacturer either by design or just a scam so you have to a replacement carafe at an exorbitant cost.

We used this coffee maker on a semi-regular basis over six months. Now, it won't ever turn on. First, it would only brew half a cup and then stop. Then, it wouldn't brew at all. Now, the screen is completely blank and doesn't show anything even after unpluging and plugging it back in several times.

I have only had this coffee maker for a few days, so I can not speak to its longevity. My Keurig machine died after about 3-4 years of good service. I set out to find the "next best thing" on a budget. I'm not sure that this will last 3-4 years, but for a third of the price of the Keurig I was admiring, it'll be fine! Pros: good price, easy to use, single and carafe in the same machine, makes hot coffee, uses pods or insert which is provided Cons: Single serve takes a while to heat up, noisier than K machine, looks cheaply made. So far, a good machine!

Wished I had, it would have saved me a lot of aggravation. Bought this pot because I like the concept of the two brewing options. I had an older Keruig maker which after many years finally gave up.Long story short this pot is a diseaster. It does not accommodate all pods, it is very noisy, at times the single service had more coffee grind in my cup than coffee, you have to be very careful to only put in the exact amount of water on the single side because it will run every drop out even if you only want a normal cup no control on amount. You have to add water every time you want a cup, not convenient, the concept is great but really falls really short of what I expected. On the good side the water really gets hot. I am returning this pot as soon as I can. No clock no timer. Only had 4 days.

I am in love with mornings again! I was given a Black and Decker in June, there was a major flaw in the design and it would not pour correctly. It made a mess, it burned me. Their customer service was horrid, they did not care even though it was only a few months old. So I swore that brand off and purchased this one. I cannot find any flaw in this machine. From the clock and programing to the single-serve option it is PERFECT! NO PODS? NO PROBLEM! You can simply fill the cute little basket and brew. I am in love with my mornings again!

While brewing a pot of coffee it is okay but below par explain further, but if you choose KCup this thing SUCKS. When brewing a pot, you must be patient, it is VERY slow to heat and slower to brew. If you choose Kcup single serving is is WORTHLESS. I have tried 10 times and the result are horrible. Takes forever to heat then to compound it floods the catch tray, your cup and then the counter or table with weak coffee like mess. Avoid this thing at all costs. If you want single serve go with a better brand.