I own a flexbrew for office with single serve feature only and it works great. I bought this unit for my home because it offers carafe for weekends or entertaining--a great idea! However, design of single serve feature was changed and does not work. No matter the brand of kcup, the coffee ends up full of grounds. After contacting Hamilton Beach, they sent me a replacement kcup holder. This was exactly the same part I already had, so no change in performance. I can't recommend this machine. Purchase either a drip coffeemaker or a single serve coffeemaker but the combo does not work.

I bought this coffee maker a month ago for my home and the office. I've own a Keurig for about 3 years and remembered how I missed brewing coffee in a carafe. First and foremost you have the option of brewing for 1 person or 6 people. Also, it has the programming system so you can have your coffee brewed by the time you're up in the morning. This is for the carafe. I'm not sure if you can program the K-cup. I never tried it or looked to see if it's an option. The "bold" feature in my old Keurig never really brewed "bold" coffee. I use the same brand of K-cup always and it's good. However, after brewing the same coffee in the FlexBrew using the "bold" feature, the taste is 100% better than the Keurig. I think it's because the FlexBrew brews slower and therefore steeping the coffee longer. Every cup of coffee we make, whether it's a K-cup or the carafe is so delicious. Keep in mind, it takes longer to brew your coffee in "bold" but that's so you can experience true "bold" coffee. It's only been one month and I hope this product continues to brew the same quality coffee for years. "I love it"!!!

I gave great thought about this FlexBrew 2-way Coffee Maker before I purchased it. I was tired of all the work taking care of the Keurig coffee maker. The ants were always an issue with the Keurig. I decided to purchase the FlexBrew because of their features, easy to understand the care, and the Hamilton Beach name. The cost of the FlexBrew was so much less in price as well. The best decision I have made and wish I had purchased it sooner.

Really liked this product initially but ultimately I ended up returning it. Carafe and k-pod in one machine is excellent and I used both over time but they had their issues: The carafe is made of really cheap material. I purchased three over the course of ownership. First one barely dinged the side of my faucet and cracked. Second one also cracked after a minor bump. Third one somehow cracked at the lid where it opens so the lid would constantly fall off. I love coffee and fill up quite a bit so it would have been nice if I could get a bigger mug into the k-pod side. K-pod coffee is really light, probably more of a pod issue, however I prefer a strong cup and couldn’t get that with the k-pods so I mostly just used the carafe instead.

I am in love with mornings again! I was given a Black and Decker in June, there was a major flaw in the design and it would not pour correctly. It made a mess, it burned me. Their customer service was horrid, they did not care even though it was only a few months old. So I swore that brand off and purchased this one. I cannot find any flaw in this machine. From the clock and programing to the single-serve option it is PERFECT! NO PODS? NO PROBLEM! You can simply fill the cute little basket and brew. I am in love with my mornings again!

We had no major issues with this coffee maker, but overall the design isn’t great. If you’re making a single k-cup serving you have to add water for each cup. There is no reservoir. Also, if you’ve already made a pot of coffee and make a single cup it shuts the carafe warmer off. Overall just a poor design and not well thought out. We are returning and going with the Cuisinart version.

Have been looking at the Flex Brew machines for a while now and finally decided to purchase. Best of both worlds being able to brew a pot or a K-cup. So what if you have to fill the water reservoir every time you want to make a single cup, I'm not that lazy for this to be an issue. Had the machine for a week and have had no problems. No plastic taste (I ran vinegar through machine on both sides before first use) no exploding pods either and no grounds in my brewed coffee. Follow directions and you'll be good to go. Coffee is plenty hot, on both sides! Can't beat this unit for the price for sure. Glad I bought it.

We love this coffee maker. It replaced our Keurig. We used the carafe during the week and the single cup feature on weekends. I like the fact that it came with a gold single cup filter. I wish that it had one for the carafe. The only downside is that the single cup heats up much, much slower than a Keuring.

We recently were outfitting our new RV. I wanted something affordable but would do K cups and a full pot. I had seen this one several times at other stores but it was more than I wanted to spend. Found it at a very reasonable price online so ordered it. So far I am very happy with my decision.

The pro side is that it is dual featured, which is exactly what I was looking for. I wanted the convenience of a single serving with option for full pot when having guests. The pot of coffee is always hot and does auto shut off, if you should forget it. The con side is the program for timing did not work properly, so I could not set up for a pot of coffee to be ready the next morning, if desired. Also, you have to input water every time you use either side, so that is different to the Keurig brand. It does take a good 15 minutes for a pot of coffee, so that is back to old school. Don't be in a rush for coffee. Overall, regardless, it is a good product and would still recommend it. I have had mine about a year now.