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Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,295 ratings1,255 reviews
  1. 5 stars72% (1,647)
  2. 4 stars13% (300)
  3. 3 stars5% (124)
  4. 2 stars3% (68)
  5. 1 star7% (156)

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Showing 1,131-1,140 of 1,255 reviews
Dec 22, 2017
Reviewer name: Reez
5 out of 5 stars
5 out of 5 stars review

Love the dual option of brewing coffee

I bought this coffee maker a month ago for my home and the office. I've own a Keurig for about 3 years and remembered how I missed brewing coffee in a carafe. First and foremost you have the option of brewing for 1 person or 6 people. Also, it has the programming system so you can have your coffee brewed by the time you're up in the morning. This is for the carafe. I'm not sure if you can program the K-cup. I never tried it or looked to see if it's an option. The "bold" feature in my old Keurig never really brewed "bold" coffee. I use the same brand of K-cup always and it's good. However, after brewing the same coffee in the FlexBrew using the "bold" feature, the taste is 100% better than the Keurig. I think it's because the FlexBrew brews slower and therefore steeping the coffee longer. Every cup of coffee we make, whether it's a K-cup or the carafe is so delicious. Keep in mind, it takes longer to brew your coffee in "bold" but that's so you can experience true "bold" coffee. It's only been one month and I hope this product continues to brew the same quality coffee for years. "I love it"!!!

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Dec 31, 2020
Reviewer name: Denny
3 out of 5 stars
3 out of 5 stars review

Could have been great

Really liked this product initially but ultimately I ended up returning it. Carafe and k-pod in one machine is excellent and I used both over time but they had their issues: The carafe is made of really cheap material. I purchased three over the course of ownership. First one barely dinged the side of my faucet and cracked. Second one also cracked after a minor bump. Third one somehow cracked at the lid where it opens so the lid would constantly fall off. I love coffee and fill up quite a bit so it would have been nice if I could get a bigger mug into the k-pod side. K-pod coffee is really light, probably more of a pod issue, however I prefer a strong cup and couldn’t get that with the k-pods so I mostly just used the carafe instead.

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Nov 16, 2022
Reviewer name: JJKC
3 out of 5 stars
3 out of 5 stars review

2nd one and still love it.

The 1st thing to say is I had to have my husband drill a hole the same size as the metal plate for the single cup, just incase someone fails to put the empty cup under when it brews. The compartment is large enough to hold a cup so it prevents a counter full of coffee. It works well to fix the design flaw. As far as slow brewing, it's just long enough to heat the water. I guess I'm patient so it doesn't bother me. I got a 2nd one even though the 1st is still working just incase they stop making it. For the price it works well because I like mine in the pot so it's STRONG, and others use the single brew. I can still use the single brew, I just use a small cup. Many parts are dishwasher safe too.

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Mar 25, 2018
Reviewer name: Praveen
1 out of 5 stars
1 out of 5 stars review

Extremely Horrible Product

Never buy this product. Does not brew coffee good. You never taste coffee, it brews so weak no matter how much coffee you put in. The single cup works even worse, no taste of coffee. I bought it during Christmas and yesterday a part fell, just 3 months. I did not register so I am not sure if I get a refund.

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Oct 13, 2021
Reviewer name: Eric
5 out of 5 stars
5 out of 5 stars review

Works as expected

I got this to replace my Keurig because I got tired of spending a crap ton on K cups. Honestly best decision I have made. It brews coffee in a average time for both the pot and K cup side. It's not a noisy machine in the least. Coffee taste great. Easy to clean both internal and attachments. The one down side is if you are using the signal cup side it does take a few min longer to brew then the Keurig, that took some getting use to.

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Dec 18, 2017
Reviewer name: MpH
5 out of 5 stars
5 out of 5 stars review

No Complaints

Have been looking at the Flex Brew machines for a while now and finally decided to purchase. Best of both worlds being able to brew a pot or a K-cup. So what if you have to fill the water reservoir every time you want to make a single cup, I'm not that lazy for this to be an issue. Had the machine for a week and have had no problems. No plastic taste (I ran vinegar through machine on both sides before first use) no exploding pods either and no grounds in my brewed coffee. Follow directions and you'll be good to go. Coffee is plenty hot, on both sides! Can't beat this unit for the price for sure. Glad I bought it.

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Jul 9, 2020
Reviewer name: OzarksWilson
2 out of 5 stars
2 out of 5 stars review

Needle to thick,Pods explode

I purchased this Hamilton Beach duo coffee maker from another department store. The needle is so big that almost all the pods explode on the k cup side. Not worth your time! It even says in the directions, that some pods may be defective and not work. Not true...the pods work in other k cup makers. The coffee pot side works great, hence 2 star rating. But I would have really liked both sides to work. I cleaned up more exploded pod messes than I cared to so I returned it. So I went back to the Krureg brand and payed more for the duo maker and love it!

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Oct 30, 2019
Reviewer name: Starfire
2 out of 5 stars
2 out of 5 stars review

Not worth the money

Had this machine for 11 months, around six months the heating element got all rusted. On the tenth month the Pod side started acting up and not Brewing right. Now yesterday The pot side started pouring more water out the bottom of the machine than it was into the pot

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reply from HamiltonBeachTeam

Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please email our Customer Service team at customer.care@hamiltonbeach.com and be sure to include your model number, series number (found on the bottom of your coffee maker) and Customer Reference No: 1876818 in the email to us and we will be happy to assist you. We look forward to assisting you.

Dec 21, 2018
Reviewer name: joe g
1 out of 5 stars
1 out of 5 stars review

carafe glass is brittle

I love the machine BUT the glass carafe is so brittle that all you have to do is bump it lightly and it breaks. Since the carafe cost is almost 1/4 of the total cost I don’t recommend buying. The manufacturer either by design or just a scam so you have to a replacement carafe at an exorbitant cost.

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Apr 26, 2020
Reviewer name: Dani
5 out of 5 stars
5 out of 5 stars review

Love this Coffee Maker

I am in love with mornings again! I was given a Black and Decker in June, there was a major flaw in the design and it would not pour correctly. It made a mess, it burned me. Their customer service was horrid, they did not care even though it was only a few months old. So I swore that brand off and purchased this one. I cannot find any flaw in this machine. From the clock and programing to the single-serve option it is PERFECT! NO PODS? NO PROBLEM! You can simply fill the cute little basket and brew. I am in love with my mornings again!

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