I purchased this Hamilton Beach duo coffee maker from another department store. The needle is so big that almost all the pods explode on the k cup side. Not worth your time! It even says in the directions, that some pods may be defective and not work. Not true...the pods work in other k cup makers. The coffee pot side works great, hence 2 star rating. But I would have really liked both sides to work. I cleaned up more exploded pod messes than I cared to so I returned it. So I went back to the Krureg brand and payed more for the duo maker and love it!

Had this machine for 11 months, around six months the heating element got all rusted. On the tenth month the Pod side started acting up and not Brewing right. Now yesterday The pot side started pouring more water out the bottom of the machine than it was into the pot

I love the machine BUT the glass carafe is so brittle that all you have to do is bump it lightly and it breaks. Since the carafe cost is almost 1/4 of the total cost I don’t recommend buying. The manufacturer either by design or just a scam so you have to a replacement carafe at an exorbitant cost.

I am in love with mornings again! I was given a Black and Decker in June, there was a major flaw in the design and it would not pour correctly. It made a mess, it burned me. Their customer service was horrid, they did not care even though it was only a few months old. So I swore that brand off and purchased this one. I cannot find any flaw in this machine. From the clock and programing to the single-serve option it is PERFECT! NO PODS? NO PROBLEM! You can simply fill the cute little basket and brew. I am in love with my mornings again!

We recently were outfitting our new RV. I wanted something affordable but would do K cups and a full pot. I had seen this one several times at other stores but it was more than I wanted to spend. Found it at a very reasonable price online so ordered it. So far I am very happy with my decision.

Bought this about a month ago for the office. Single serve or whole pot, it does a great job! I usually program it when we leave so we can have fresh coffee when we come in the next morning. The price is RIGHT, and it brews a GREAT cup of coffee. You can't go wrong with the FlexBrew!!

We love this coffee maker. It replaced our Keurig. We used the carafe during the week and the single cup feature on weekends. I like the fact that it came with a gold single cup filter. I wish that it had one for the carafe. The only downside is that the single cup heats up much, much slower than a Keuring.

As several other reviewers have mentioned the k-cup side of this coffee maker is very poorly designed. Every single cup that this made had grounds in it and after about 1 yr of use the pump clogged and would no longer dispense anything. I figured a little vinegar cleaning cycle might help but that lasted about 1 use before it was clogged again. It would eventually start working if I hit the brew button a few times and then gave it 20 minutes and hit the brew button again sort of like it was frozen or something. Best day ever was when I threw this thing in the trash after replacing it with a keurig.

Bought this around 6 months ago, water leaks all over our counter and provides us with about a quarter of carrafe of coffee. Great way to start our mornings. Going to return to Sam’s to see what sort of warranty we have. Will update accordingly. Signed....unhappy coffee drinker:(

I read some pretty positive initial reviews of the system, but that is just it they were initial review which are pretty much useless. I have had this for three months and it was to replace 2 separate units and free up my counter space. I clean the nozzle on a regular basis and have ran decalcifer through it once a week. Even with normal maintenance the kcup side started having issues in 2 months. At first it was only brewing half the cup then you could run it a second time and it would finish, now it heats the water and then goes into protect mode. I am pretty confident that it is the pump because I can pull water through the head but it has failed completely now.