Bought one of the first models...left side plate got hot when brewing on the right. It broke about a year later...then tried them again, they fixed issue with left side heating up senselessly but right side spews out water everywhere and says it's clogged when it's not! Also, says it's empty when it not! I don't think I've had the second one even a year now!

I'm happy with the product. My favorite feature is the programmable timer brew, I get up at 6:15am everday and when my alarm goes off and I dont feel like getting out of bed, once I hit snooze and start to smell in the air my coffee brewing, I just want to get up! Grab my coffee and go!

Be cerain to keep the receipt. Nice Unit Function - "However" 1 st unit failed leaked within 1 year. HB Replaced - but had to pay $12 for shipping. That 2nd unit failed/leaked within 3 months. HB stated they would honor the warranty from the time of purchase of the orginal unit. Conacted Customer Support - claimed problem corrected. Thus do not by Model 49940 if you want to take a chance purchase the upgrade model 49946. But say the receipt.

I have had this coffee maker for six months. The only fault I have with it is, it stops on the k cup about once a week. It indicates the needles are stopped up. This is not true because I clean mine often. I think the problem is with the K CUP of coffee. I have found if I peck the cups on the counter, it works for longer periods. Also, unplug the cord until the pot cools off than plug it in, set the clock and try again. It usually works.

I was so hoping I would be one of the lucky ones who had their FlexBrew last for a few years, but I’m not. 1 year and 2 months later (just after the warranty expired of course), the single side stopped brewing and that’s the side we mainly used. I cleaned the needles, tried to run straight vinegar through it, nothing. It would sound like it was heating and then shut off, the water in the reservoir would be steaming hot, but it won’t dispense. I’m so tired of everything being disposable now.....

This coffee maker is slow and I am disappointed that you can only put a single cup of water at a time in the single cup brewer at a time. No water storage. Should have read the reviews first. Will sell at the next garage sale for pennies on the dollar.

We used this coffee maker on a semi-regular basis over six months. Now, it won't ever turn on. First, it would only brew half a cup and then stop. Then, it wouldn't brew at all. Now, the screen is completely blank and doesn't show anything even after unpluging and plugging it back in several times.

I bought this coffee make last year in November. About 1 week ago, I noticed water all over my counter top. I noticed when I made coffee that water was coming out from the bottom of it. I took it back to Sam's Club yesterday and got my money back. It was working great until this happened.

We saw this at our local club and decided to give it a try. We have both Keurig and a regular 12 cup pot. This was to replace both. As of now we are still using it, but the single cup side is so slow and you have to put water in it everytime you want to make a cup. The regular pot side functions as expected. It does take up less space than 2 units, but it doesn't work better than either one individually.

My second 2-way Flex Brew coffee pot. The first one was purchased in 4/18. The large coffee pot part is fine, but think the single cup pump was acting up. Could have been repaired but we just decided to replace. Love this coffee pot. Comes from home of coffee drinkers.