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Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,295 ratings1,255 reviews
  1. 5 stars72% (1,647)
  2. 4 stars13% (300)
  3. 3 stars5% (124)
  4. 2 stars3% (68)
  5. 1 star7% (156)

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Showing 1,111-1,120 of 1,255 reviews
Jun 7, 2018
Reviewer name: LuiesMom
5 out of 5 stars
5 out of 5 stars review

LOVE LOVE LOVE MY FLEX BREWER!!

I Love this coffee maker. I bought it specifically because I can never offer my mother her decaf because by the time I open a package, it goes stale before the can use it all. I personally don't like coffee from my Keurig, so I opted for a standard carafe style maker for years..... this is a game changer. I can buy kcups of decalf for my mom and hot coco cups for the kids while I enjoy the flavor of my carafe style brew, exactly how I like it everytime.

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Sep 27, 2019
Reviewer name: MzSac
5 out of 5 stars
5 out of 5 stars review

good so far

Love having both options and it serves the coffee hot! With the $10 off I bought the three year warranty (Sams does one year) so I figured I’m good if it breaks after reading reviews. Not too bulky. Need to measure K-Cup water but half the price of the Cuisinart.

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Aug 29, 2020
Reviewer name: OkieDiva
4 out of 5 stars
4 out of 5 stars review

Old Model Lasted 4 Years so I bought a New One

The older model was harder to pierce the k-cup until you learned to just wack it to put it in. Also you have to remember to pull the handle down on the k-cup side to pierce the top. Never the less, we used it a ton for all these years. They've improved this with the new model so it is so much easier to do. I'm loving it!

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Oct 23, 2019
Reviewer name: DLH
5 out of 5 stars
5 out of 5 stars review

Exceptional

This coffee maker has been the best of a long line we have had. As we drink coffee day and night, it needs to be durable and flexible. This one keeps up with us and even makes a half gallon of iced tea in a few minutes. We purchased a pod set to use instead of prepackaged ones, and for pennies, I can make any coffee specialty we want. It has lasted about a year so far, and I will purchase another once we wear it out.

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Feb 4, 2020
Reviewer name: Jacob
2 out of 5 stars
2 out of 5 stars review

This coffee pot was great while it worked. I’ve had it for a year and a half but have really only started using it the last 9 or 10 months. Worked like a charm. A few days ago I noticed it was making less coffee than I was putting into the water reservoir. It wasn't by much so I didn't pay much mind to it. Then yesterday it made a little less. This morning, I filled it to the 10 cup mark and it made 4 cups. Coffee all over the floor leaking out of the bottom of the unit. I tried to clean it using vinegar like they suggest and of course now I can't even hardly stand to be in my kitchen because the vinegar leaked all over the floor. Tried to call customer service and sat on the line for about 15 minutes and then was disconnected twice. I'm not hopeful because they don't stand behind their product for more than a year without you having to pay for repair and shipping. I'll just can it and buy a worthwhile product I guess.

Review from walmart.com
Helpful?634349A63P7K15561520395
reply from HamiltonBeachTeam

Hi Jacob,<br />Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach Single Serve FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all Single Serve FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please email our Customer Service team at customer.care@hamiltonbeach.com and be sure to include your model number, series number found on the bottom of your coffee maker in the email and we will be happy to assist you.

Nov 18, 2018
Reviewer name: Dixie
2 out of 5 stars
2 out of 5 stars review

Disappointed

I bought this brewer in late August, I wanted the ability to brew one cup or full pot when needed. Last week, the coffee exploded out of the pod. I cleaned the coffee grounds up and forgot about it. Today, two times , same thing. It’s a real mess to clean the grounds off counter and the brewer. I stupidly didn’t keep the receipt but rep at Sams said I could bring it back and get another one or get a gift card. Im really disappointed and not sure I want another one. The only other dual brewer that I know of is a Cuisinart for $200.00. I just read reviews on this brewer and this issue is mentioned frequently.

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Mar 15, 2023
Reviewer name: Sally
1 out of 5 stars
1 out of 5 stars review

Don’t waste your money!

This is the second flex brew I have purchased. I forgot how bad it was. I’ve had it only 2 months and the coffee doesn’t get hot enough. Same as before. I keep going back to my Hamilton beach scoop coffee maker. It always works great and always works. I’ve been thru 4 other coffee makers since I bought the scoop coffee maker and I always come back to it.

Review from walmart.com
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May 9, 2018
Reviewer name: Robin
1 out of 5 stars
1 out of 5 stars review

K Cup does not work - coffee grounds spill allover

We just bought this unit and are incredibly disappointed. Just about every other K Cup explodes grounds all over the counter and maker. When you are getting ready and want coffee in the morning, you cannot rely on this unit to 1) make coffee or 2) not cause a mess.

Helpful?634349A63P7K15561520395
Sep 22, 2018
Reviewer name: RickE
1 out of 5 stars
1 out of 5 stars review

water leaks

I received this as a Christmas gift and use it everyday. Until last week when making coffee using the carafe, it dumped half the water on the counter. I thought well maybe I didn't have the carafe put back properly. I tried again the next day. Same thing. Didn't have time to research problems online so I thought I'll just use the other side. Worked great as usual for about 4 days. This morning it dumped half the coffee in the cup and the other out the front of the machine. Coffee had been inserted properly and shut properly.

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reply from HamiltonBeachTeam

Thank you for sharing your feedback regarding your Hamilton Beach FlexBrew 2-Way Brewer. We are sorry to hear of the trouble you are experiencing with your coffee maker. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at customer.care@hamiltonbeach.com or 1-800-230-4708, so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you.

Apr 28, 2020
Reviewer name: Bill from Mountains
2 out of 5 stars
2 out of 5 stars review

Stay away from this unit.

While brewing a pot of coffee it is okay but below par explain further, but if you choose KCup this thing SUCKS. When brewing a pot, you must be patient, it is VERY slow to heat and slower to brew. If you choose Kcup single serving is is WORTHLESS. I have tried 10 times and the result are horrible. Takes forever to heat then to compound it floods the catch tray, your cup and then the counter or table with weak coffee like mess. Avoid this thing at all costs. If you want single serve go with a better brand.

Helpful?634349A63P7K15561520395
reply from Supplier Response

Your feedback is very important to us. We regret to hear that you are not experiencing optimal results while using your Hamilton Beach 2-Way FlexBrew Coffee Maker. Brew time for this appliance is typically 1 to 1.5 minutes per cup, when using the carafe side. Brew time for the single serve side of this appliance is 3-4 minutes, depending on the amount brewed and the elected brew setting. If your brew extends past the noted times, please email our customer service department at customer.care@hamiltonbeach.com.