Coffee brewed fresh in pot is not hot enough for me, putting in refrigerated creamer makes the coffee lukewarm. It does get hotter as it sits on the two hour warming plate.

We bought this coffee pot not even 6 months ago and it started leaking everywhere. It won't brew a full cup of coffee because water just starts pouring out of the bottom.

How come so many raving reviews, the reservoir on the k cup side is joke, 14oz max? It's nothing like the real deal Kuruig. I am retuning it, it was a waste of time to take it out of the box. If you like pouring water for each cup, it's for you, not me. So much for trusting review points...

I enjoyed this coffee maker WHEN IT WAS WORKING! In only a few months I had to discontinue use because the water would drain all over the counter. I had to cut the cord off, take a picture of it, and mail it all in. It was SEVERAL weeks before a replacement arrived. The coffee maker remains stationary, yet in less than 8 months, SAME PROBLEM with the replacement. Water tubing apparently gets disconnected. The warrenty will not extend beyond the 1st appliance 1 year warranty so the only thing Hamilton Beach will do is allow me to purchase directly from them again at half price and pay shipping & handling charges to receive it & that is always more than you anticipated so I will not be buying their product again.

I have had this coffee maker for six months. The only fault I have with it is, it stops on the k cup about once a week. It indicates the needles are stopped up. This is not true because I clean mine often. I think the problem is with the K CUP of coffee. I have found if I peck the cups on the counter, it works for longer periods. Also, unplug the cord until the pot cools off than plug it in, set the clock and try again. It usually works.

The older model was harder to pierce the k-cup until you learned to just wack it to put it in. Also you have to remember to pull the handle down on the k-cup side to pierce the top. Never the less, we used it a ton for all these years. They've improved this with the new model so it is so much easier to do. I'm loving it!

Listen ya'll, a little story time. I bought this coffee maker approximately 4 to 5 years ago. I used it all the time. Then in Dec 2021 a tornado destroyed my townhouse turning it into 1 story ripping through my kitchen first and let me tell ya'll this beast of a coffee maker not only stayed on my coffee bar but it barely even moved due to the grips on the bottom even though everything else in my kitchen was either water damaged or just destroyed. I even had to get rid of the coffee bar it was on because of the water damage. I cleaned the drywall and dust off of the coffee maker and wouldn't you know it, this thing still to this day works perfectly fine with no issues. So if you need a coffee maker let me tell you, this is the one.

This coffee pot was great while it worked. I’ve had it for a year and a half but have really only started using it the last 9 or 10 months. Worked like a charm. A few days ago I noticed it was making less coffee than I was putting into the water reservoir. It wasn't by much so I didn't pay much mind to it. Then yesterday it made a little less. This morning, I filled it to the 10 cup mark and it made 4 cups. Coffee all over the floor leaking out of the bottom of the unit. I tried to clean it using vinegar like they suggest and of course now I can't even hardly stand to be in my kitchen because the vinegar leaked all over the floor. Tried to call customer service and sat on the line for about 15 minutes and then was disconnected twice. I'm not hopeful because they don't stand behind their product for more than a year without you having to pay for repair and shipping. I'll just can it and buy a worthwhile product I guess.

Be cerain to keep the receipt. Nice Unit Function - "However" 1 st unit failed leaked within 1 year. HB Replaced - but had to pay $12 for shipping. That 2nd unit failed/leaked within 3 months. HB stated they would honor the warranty from the time of purchase of the orginal unit. Conacted Customer Support - claimed problem corrected. Thus do not by Model 49940 if you want to take a chance purchase the upgrade model 49946. But say the receipt.

This coffee maker has been the best of a long line we have had. As we drink coffee day and night, it needs to be durable and flexible. This one keeps up with us and even makes a half gallon of iced tea in a few minutes. We purchased a pod set to use instead of prepackaged ones, and for pennies, I can make any coffee specialty we want. It has lasted about a year so far, and I will purchase another once we wear it out.