I have owned at least 3-4 of these coffee pots, with each one failing miserably just over a year old! They are great at first and HB has revised the product, but the new version isn't any better than the old version. They have issues! I do not recommend buying!

I don’t own but have had the pleasure of using one and it’s an awesome brewer! Love the product and the variety this machine produces. Bold or regular are your choices and boy does it make a difference in pod(s) and by the pot! Finding what this appliance can do is half the fun. On a side note: 2 items that I didn’t like but can be remedied by company if they choose to do so. 1. Using a pod, you need to fill your cup with water every time. Be great to have a reservoir tank for either making a pot or using a pod. 2. If the carafe is being used and someone wants to have a stronger cup of coffee; when using the pod, the machine will shut off the warmer on the pot AND it shuts off after an hour if no.one is drinking from the pot. Frustrating because the coffee will be cold. Sure you can use the microwave but why have a coffee maker that doesn’t stay on all day? That’s why these machines are so versatile, they gives us choices. Hope this helps and enjoy!

First, let me say, I really did like this coffee maker. But then let me say this. I will not buy another one. I have had two within a year, and they have both broken down. The first one started leaking water. Then the second one quit brewing the one cup feature.

i purchased this unit 13 months ago and worked fine until a month ago when water started leaking from under the unit. I emailed the folks at Hamilton Beach about this issue but never received a response from their customer service. I waited over 3 weeks for a response. I am glad i kept my 5 year old Cuisinart coffee maker just in case.

I have owned 2 of these HB coffee makers over the last 3 years. On both of them, the kcup side spits coffee grounds in spite of running vinegar thru unit every couple months. The other of unit works fine. If you want a dual coffee maker that lasts about a year and a half, this is the one for you.

I purchased in store, so we had no issues related to packaging or cracked pieces as other reviewers have noted. It is slow brewing but that's the only issue I have had with it so far. It is annoying that the single brew side has to be filled for each use, but we don't use that side so much that it's a big problem for us.

We bought our Flexbrew in 2016. It has been used every day since then. We use the carafe brew and the single pod brew everyday as well. We couldn't imagine that it would still be working after 9 years, after some of the other big name brands that we have had. It's so nice that it offers the flexibility of brewing a carafe or a pod. I use the regular brew for my wife and the bold brew option for myself. Our coffee taste wonderful. You can't go wrong by purchasing this brewer!

Hello potential buyers, Stay away from this coffee maker. The concept of this coffee maker is nice (single cup, multiple cups, K-cup, ground coffee maker), BUT maybe this is the reason it breaks down so quick. The single cup side stopped working 2 months after purchase. Now, I just have a HUGE coffee maker taking up counter space.

I just through away my second one of these. I purchased the first one Nov 17. Replaced it June 18 and replaced it in Dec 19. Both systems began leaking while making coffee. The water as it was heating began leaking on to the counter top. Both systems exact same failure.

Buy the warranty to replace. I’ve been through a couple of these. The K Cup single serve side doesn’t always work. A few times with certain brands, the cup blows apart and you get grounds and water all over your counter. Looking for alternative single serve machines.