Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,298 ratings1,258 reviews
  1. 5 stars72% (1,648)
  2. 4 stars13% (301)
  3. 3 stars5% (125)
  4. 2 stars3% (68)
  5. 1 star7% (156)

Member photos

  • +24 images
Sort by |
Showing 1,051-1,060 of 1,258 reviews
Aug 5, 2023
CNK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

Easy to set up & use

Helpful?634349A63P7K15561520395
May 30, 2025
Yvette
1 out of 5 stars
1 out of 5 stars review

Limited Warranty?

When I purchased this item I also checked to see about the warranty of this product. Item on description listed that the coffee maker had a one year limited warranty. I purchased this coffee maker in September of 2024 and also purchased a 4 year extended warranty. In May 2025 (this month) I happened to notice the halo rim around the heating plate was cracked. My son and I are the only one who drinks coffee, I also noticed the coffee pot did not fill up to 10 cups. I tried to return it to Sam's for an exchange, but was told Sam only has a 90 day return/exchange/refund. If it is only 90 days why does in the description say 1 year warranty?

Helpful?634349A63P7K15561520395
May 14, 2025
Biscuit Boy
5 out of 5 stars
5 out of 5 stars review

Fantastic coffee maker!!

We bought our Flexbrew in 2016. It has been used every day since then. We use the carafe brew and the single pod brew everyday as well. We couldn't imagine that it would still be working after 9 years, after some of the other big name brands that we have had. It's so nice that it offers the flexibility of brewing a carafe or a pod. I use the regular brew for my wife and the bold brew option for myself. Our coffee taste wonderful. You can't go wrong by purchasing this brewer!

Helpful?634349A63P7K15561520395
Jan 4, 2025
Michaela
3 out of 5 stars
3 out of 5 stars review

Picky about kcups, slow

The first 2 k cup brews I did, with Members Mark Donut Shot K Cups, I found that this machine is picky about what k cups can be used. It stoped half way through the brew and explode coffee grounds out the lid. I tried a few times thinking it was a fluke but wasnt. I tried McCafe cups and some great value brand and it worked fine. I am disappointed that I cant use Members Mark k cups when I bought the machine from Sams. It is a slow brew and you have to fill the resevor each time. I can get over that but I am concerned about buying a new brand of k cups and the machine not working with them. It would probably be fine for anyone that does not use k cups but just ground coffee.

Helpful?634349A63P7K15561520395
Dec 14, 2020
Staci
4 out of 5 stars
4 out of 5 stars review

So far so good

I purchased in store, so we had no issues related to packaging or cracked pieces as other reviewers have noted. It is slow brewing but that's the only issue I have had with it so far. It is annoying that the single brew side has to be filled for each use, but we don't use that side so much that it's a big problem for us.

Helpful?634349A63P7K15561520395
Dec 15, 2020
Disappointed
2 out of 5 stars
2 out of 5 stars review

Would not buy again

First, let me say, I really did like this coffee maker. But then let me say this. I will not buy another one. I have had two within a year, and they have both broken down. The first one started leaking water. Then the second one quit brewing the one cup feature.

Helpful?634349A63P7K15561520395
reply from HamiltonBeachTeam

Your feedback is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker is no longer performing to your expectations. Hamilton Beach strives through quality testing and design to ensure that all of our appliances perform at an exemplary standard, when being used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance, and also further address your concerns. Please feel free to email our customer service department. We look forward to hearing from you.

Dec 16, 2019
Jim
1 out of 5 stars
1 out of 5 stars review

Do not purchase

I just through away my second one of these. I purchased the first one Nov 17. Replaced it June 18 and replaced it in Dec 19. Both systems began leaking while making coffee. The water as it was heating began leaking on to the counter top. Both systems exact same failure.

Helpful?634349A63P7K15561520395
reply from Supplier Response

Hi Jim, <br />Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please email our Customer Service team at customer.care@hamiltonbeach.com and be sure to include your model number, series number found on the bottom of your coffee maker in the email and we will be happy to assist you.

Nov 3, 2019
Kay
1 out of 5 stars
1 out of 5 stars review

I should of heed the warnings and bad reviews

Hello potential buyers, Stay away from this coffee maker. The concept of this coffee maker is nice (single cup, multiple cups, K-cup, ground coffee maker), BUT maybe this is the reason it breaks down so quick. The single cup side stopped working 2 months after purchase. Now, I just have a HUGE coffee maker taking up counter space.

Helpful?634349A63P7K15561520395
reply from Supplier Response

Hi Kay, Your experience with our appliance is very important to us. We regret to hear that the single serve side of your Hamilton Beach 2-Way FlexBrew Coffee Maker is no longer performing to your expectations. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance, and also further address your concerns. Please email our customer service department at customer.care@hamiltonbeach.com.

Nov 11, 2023
Jj
5 out of 5 stars
5 out of 5 stars review

Good coffee pot

I purchased this around 2016 or 2017. Its been great so far. It does perk a little slower than most. Just recently the programming feature stopped working half the time. When this happens you have to pour the water out and start it all over. But over all it's been a great coffee pot.

Helpful?634349A63P7K15561520395
Nov 2, 2019
Shanna
1 out of 5 stars
1 out of 5 stars review

HORRIBLE COFFEE POT

I was so excited when I got my new coffee pot, BUT 6 months later I wasn't so happy. I wake up to water all over the counter. So we google how to fix find a Utube video on how to fix. So it has happened a lot if there are videos on something. I'm just sayin! Fix it, it works a few more times and BAM water all over the counter again. I have had it with at a this point. As much as I loved having both in one. Hamilton beach has something to learn still. DEFINITELY DON"T RECOMMEND

Helpful?634349A63P7K15561520395
reply from HamiltonBeachTeam

Hi Shanna, Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please email our Customer Service team at customer.care@hamiltonbeach.com and be sure to include your model number, series number (found on the bottom of your coffee maker) and Customer Reference No: 1877514 in the email to us and we will be happy to assist you. We look forward to assisting you.