[This review was collected as part of a promotion.] I have not been successful downloading the wifi, so the extra cycles are not available to me. There has been 4 times that I’ve started the washer and it’s gone through the cycles, played its “finished tune” and I open the door and the clothes are completely dry. I’ve had a plumber look at the hook up and all seems to be ok there. If this continues I guess I will call LG, but there isn’t consistency to when this happens. Also, whenI put a few items (2-3) in the dryer it claims to be finished when it is not, I can’t control the increased amount of minutes the 2 or 3 items might need to finish, so I restart it and after a few minutes it thinks it’s finished. In conclusion the machine is pretty and space saving, but that’s all the positive I can say.

I bought this washtower just this month. I am extatic about how easy it is to operate. I downloaded the LGThinQ app and found many cycles to download if I so choose, including a cycle for bleaching towels and light dresses. The machine is so quiet, I literally had to put my ear to the unit to make sure it was working. It was! It was spinning at full speed…almost silently!

[This review was collected as part of a promotion.] I had seen this in the store awhile back. I knew we needed another set as the washer and dryer we have were nearly 15 years old and frankly the front load washer was all rusty on the bottom and stinky. Thing leaked from the day we bought it. I was hesitant to do another front load, but our laundry room is set up to stack and loved that this unit was all in one. I do the maintenance it says to do, so I fully expect to get 15 years out of this one too!

We purchased the new laundry center mainly because our laundry closet was so small that we wanted to make better use of the space. Our old set was not worn out but we weren’t happy with the cleaning of our clothes due to low energy requirements. So far we are very pleased with how well the new set cleans our clothes. It is easy to use and looks great.

[This review was collected as part of a promotion.] I’ve had several sets of front loaders over the years. Moved again and left my last set behind. Another brand but I liked it. When I saw this all in one tower I was sold. No squeaking when it spins or dries. Quiet operation and it cleans my clothes really well without an agitator to beat the clothes up. I have to add, you must use a good detergent for best results but love my new washer/dryer. Highly recommend!

[This review was collected as part of a promotion.] Bought this washtower for our condo because we needed it to fit in a small space. It is awesome. Fit like a glove and is large capacity. I like most of the presets and feel they do a great job. Used the steam feature to get wrinkles out of a new bedspread and curtains, and it worked well. Now I want one for home!

[This review was collected as part of a promotion.] About this unit several weeks ago and have been delighted with the features and functionality and appearance of the unit. It does a wonderful job with the washer an excellent job with the dryer. I couldn’t be happier

We've been using this machine for a couple months now, and here's my experience so far: The Good It does a good job cleaning. It does so effectively and quietly. I like the app features (but more on that later) that let you control the unit to a degree from your phone. Since we have ours in the basement, I also like that I can check the estimated time remaining in the cycle remotely and that it sends me a push notification when my washing/drying is done. The lint trap is far easier to clean than my previous dryer. I like that the front control panel does not have any "printed-on" button labels - on my old machine, the lettering rubbed away, likely from age/exposure to solvents in the cleaning products. That should not be an issue with this design. I also like the central placement of the control panel vs. stacking units that could go side by side, which would make the dryer controls positioned above my head. Overall the performance has been good so far, but I am a nit-picky person, so... The Bad While the lint trap is easy to clean, I also have to clean the rubber door gasket on the dryer every couple of cycles, as it collects lint on it in a way my old machine never did. I thought the rear vent inside the dryer was starting to rust, but upon further inspection it looks like it may have had some kind of adhesive on it that has collected lint which is now stuck to it. I have found some of the settings to be counterintuitive, or require some backtracking to get the machine to do what I want. For example, some settings (let's say a particular water temperature, steam, etc.) are only available in certain wash modes. I find I end up going through a cycle setup only to find that I can't do steam and then need to start again, guessing at a different mode that hopefully will allow me to input the settings I want. I could also look through the manual each time, or eventually memorize them all (?) but that's not any more convenient to me than what I'm doing now. I wish I had more control rather than the unit deciding it's smarter than I am. If I want to super steam my delicates, I should have that right. Similar story with trying to activate the interior light - sometimes it will let you, sometimes not. Why must use of the light be restricted at times? Who is the light going to hurt? Though I really like the app, it's crazy that so much basic functionality is locked away in there instead being accessible from the main control panel of the unit. For example, it is not possible to set a delayed cycle from the main control panel, but this can be done through the app. I cannot fathom how this point got through a product design review. This is incredibly basic functionality, and there are so many opportunities for it to break - if I don't have a smart phone or if its battery dies or I don't have it available, if I don't have wifi or the wifi in my house goes down, if the wifi hardware fails on the washer/dryer, if the wifi signal is bad from my router to the washer/dryer location, if LG decides to stop supporting the app or to start offering it as a subscription service. If any of these things happen, then basic functionality of the unit is entirely inaccessible. And that's just what I can think of right now. Who was in charge of this decision? It's NUTS! The app is great, but some of these functions should really be part of the physical control panel.

[This review was collected as part of a promotion.] We have a small laundry room and we were trying to find a way for more storage space. We went to a parade of homes and we saw the wash tower for the first time and knew exactly what to do. The price was right and we live the way it looks and operates. It is very quiet and does not vibrate with both washer and dryer operating.

[This review was collected as part of a promotion.] We love it !!! So easy to operate! Looks great !! And the fact that all the controls are midway on the unit is the best !!!! And this unit it is so quiet sometimes we forget that we have clothes washing and drying. Thank you to all the people at LG for developing this unit !!!