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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 1-10 of 1,539 reviews
Jun 5, 2026
Reviewer name: Daniel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

From an All in One Washer Dryer Combo to this

I've been living for the past 7 years with an all in one washer/dryer combo that was ventless and I can't believe I've been living a life like that. Loads were taking 3+ hours to complete. Luckily it finally gave out and I got the LG Washtower (VENTED) and it was the best decision I had ever made. My wife and I did 6 loads of laundry in a single day where as with the all in one ventless, that would not be possible ever. The Washtower has a huge capacity for both washer and dryer and the app that helps you keep track of maintenance is a Godsend. The machine also doesn't make much noise when in operation as my older one did. I highly recommend this machine to anyone in the market looking for a high quality machine.

Review from lg.com/ca
Helpful?5921HTFN8VK015534322714
reply from LG CareQ

Thank you so much for sharing your incredible experience! We’re truly delighted to hear that your LG WashTower has made such a positive difference in your laundry routine. It’s great to know that you and your wife were able to complete six loads in a single day—especially compared to your previous setup. We’re also happy to hear that the larger capacity, quieter operation, and smart app features are making laundry more efficient and convenient for your home. We really appreciate your recommendation and your support. Thank you for choosing LG, and we wish you many more smooth and easy laundry days ahead! If you ever need assistance, our LG CareQ Team is always happy to help at 1-888-542-2623 or via live chat and email through our support site: https://www.lg.com/ca_en/support/contact-us/.

Oct 5, 2026
Reviewer name: DCHoll
5 out of 5 stars
5 out of 5 stars review

Love it

We've had this tower for just a few weeks but love it so far. We installed it in our garage so the notifications it sends us is helpful to let us know when the cycle completes.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hello, Danny! Thank you for sharing your experience with your LG wash tower. Having those smart alerts keep you updated from the garage makes managing laundry days so much easier! If you need any assistance in the future, feel free to reach out to @LGUSSupport. ^James

Jul 5, 2026
Reviewer name: Shrepar
5 out of 5 stars
5 out of 5 stars review

Simply the best.

This is a life changer. The quietness and the cleaning is just amazing. I love the simplicity of the touch sceeen and also the overall look. It’s just awesome.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG Digital Care Team

Hey there, Shrepar! Thanks for sharing your review. Great to hear your washer tower is giving you that quiet performance, strong cleaning, and a sleek touch screen that’s easy to use. If you ever need help in the future, @LGUSSupport is always here for you. #LifesGood ❤️ ‑Rich

Feb 28, 2026
Reviewer name: DMHCa13
5 out of 5 stars
5 out of 5 stars review

Love our laundry tower!

Beautiful laundry tower. So quiet and efficient. Some of our clothes seemed cleaner. My husband likes that he can keep track of washing and drying cycles on his phone. Highly recommend!

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Wash Tower (WKEX200HWA) model. This all‑in‑one Laundry Tower is designed to be a stunning space‑saver with ultra‑quiet operation, built‑in intelligence, and powerful cleaning performance—so it’s great to hear that your clothes feel cleaner and that the ThinQ app features are making laundry even more convenient for your home. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Dec 10, 2020
Reviewer name: dkokemil5
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG WashTower

[This review was collected as part of a promotion.] I love the fact that it takes up less room because it is one stackable unit. I appreciate the large capacity washer and dryer. It is easy to use. I love the many different settings for clothing types. I like the energy saving feature. It is so quiet when it is running. It has an easy to reach control panel. I love the stylish look of it. I like the LG ThinQ app that tells me when the clothes are done.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Feb 8, 2021
Reviewer name: Reviewer_cass
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleek Space Saving Design with Large Capacity

[This review was collected as part of a promotion.] I'm in love with this Single Unit LG WashTower with Center Control. I love the color, I love the performance, and I love that it doesn't take up a lot of space, but still has a large capacity. The center controls are easy to use for everyone in our family and it has all the great washing and drying features I look for including adjustable temp, spin, and soil level. I also love the extra rinse cycle, time dry, and energy saver mode. My only complaint is that I wish that I could adjust the time dry in increments of one minute versus the set amounts. Overall, I love the style and performance of this machine, as well as the extra laundry room space it provides without having to sacrifice capacity.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jul 22, 2021
Reviewer name: SteffinOrangeCity
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So efficient and quiet

[This review was collected as part of a promotion.] This machine has been great. I needed something that would fit in a small space but also would be of good quality and efficiency. This tops the list for both. I love the speed wash option on this. It washes clean everytime. I’m so happy with LG that I’ve recommended it for my parents who just moved to a new home.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Mar 8, 2026
Reviewer name: Wayla2026
4 out of 5 stars
4 out of 5 stars review

Does its job very well.

My wife and I really like this washer and dryer. They are quiet and our clothes come out beautifully. We are 73 years old and have a hard time getting down and retrieving our wash out of the washing machine. I wish they could manufacture a pedestal so it is not so difficult get the wash out.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hi, Wayla! We’re glad to hear you and your wife are enjoying your LG Washer and dryer and that they’re keeping your clothes looking great. It’s wonderful knowing the quiet performance and results are making laundry day smoother. We appreciate you sharing how the height of the washer makes it tough to reach inside — feedback like this helps highlight features that could make future LG units even more comfortable to use! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 6, 2026
Reviewer name: Zsoltsr
2 out of 5 stars
2 out of 5 stars review

2 years with the LG wash tower

This machine is incredibly complicated to use. To change some of the most basic wash cycles you have to utilize the app on your phone. I’m standing in front of the watchtower. Why do I need to go get my phone to change the cycle? Even changing some of the most basic items requires researching on Google to figure out how to make the changes.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hi. We appreciate you sharing your thoughts and detailed feedback regarding your LG WKEX200HBA WashTower. We hear your review concerning the cycle selection process and the integration of the smart application functionality for customized settings. We always strive to engineer highly intuitive laundry solutions and provide straightforward controls for our community. To support easier cycle management directly from the panel, please ensure you touch the center of the control buttons firmly to activate the standard built-in cycle modifications without needing external devices. You can also view a clear visual operational guide to help simplify your cycles directly at https://www.youtube.com/watch?v=BeqwTpkgqsc. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Jul 3, 2026
Reviewer name: emilyelmes
1 out of 5 stars
1 out of 5 stars review

Worst Washer/Dryer Combo on the market

[This review was collected as part of a promotion.] WORST washer and dryer combo on the market currently. Ours is a year old and has had service called for it around 5-6 times. The control panel has gone dark twice now. The dryer takes about four cycles to fully dry clothes. I would give it no stars if I could.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hi, Emily. We appreciate you sharing your thoughts and experience regarding your LG WashTower, model WKEX200HBA. We always aim to engineer durable appliances that bring exceptional efficiency and premium laundry performance to your home, and we want to ensure your system performs with absolute reliability for your household needs. To help optimize the power stability and drying efficiency of your machine, we recommend resetting the power by flipping the circuit breaker off for two minutes and back on, ensuring the lint filter is completely clean before every cycle, and verifying that your external dryer vent wall cap opens freely to maintain proper airflow. For comprehensive technical insights on managing your display, please visit this helpful guide at https://www.lg.com/us/support/help-library/troubleshooting-washer-control-panel-no-light-or-flashing-light--20152367434410?srsltid=AfmBOooVlmPlUspRhl2wz4M9S8E6X5Xoa4T5od7Q9tKrmh8PAhPpe_Od. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James